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The following sections provide information on using theCisco Prime License Manager administrative tools.
Use the following procedure to perform a backup and restore of Cisco Prime License Manager.
License definitions contain information about the license types managed by Cisco Prime License Manager. This file should be updated prior to upgrading any of your product instances to a new version or before adding a product instance of a new type. The Administration > License Definitions page provides the following information for the currently installed file:
You can click the Check for Latest Version link to access the Download Software site. From this site, you can locate the latest release and download it.
Once downloaded, a new license definition file can be installed using the following procedure:
Step 1 | Access the License Definitions page from the main menu by selecting Administration > License Definitions. |
Step 2 | Click the Check for Latest Version link to access the Download Software site. Download the desired license definition file to your computer. |
Step 3 | Click the Install New License Definition File button. The Install License Definitions window appears. |
Step 4 | Click the Browse button to select the license definition file you just downloaded, then click Install. |
Security updates may be required at Cisco Prime License Manager periodically to permit electronic operations with the Cisco License Office.
Security updates will be available at the Cisco Software Download Center: http://software.cisco.com.
Use the following procedure to perform security updates through CLI:
Step 1 | Enter the license management security update command. |
Step 2 | Enter
Directory,
Server,
User Name,
and
Password
information when prompted, as shown in the following example:
Example: Directory: /users/bsmith/security_update/update Server: se032c-94-61 User Name: bsmith Password: ******** |
Step 3 | You are then
asked to select the security update, as shown in the following example:
Example: Available options for security update in "se032c-94-61:/users/bsmith/security_update/update": 1) SecUpd_v1.upd q) quit |
Step 4 | Select option
1 to
download the security update. The following messages appear:
Example: Installing security update... Continue (y/n)? |
Step 5 | Select
y to
continue the security update.
When the update is complete, the following message appears: Security update installed. |
Licenses are fulfilled to a specific Cisco Prime License Manger. If you require licenses to be moved to a new Cisco Prime License Manager, they will be need to be rehosted.
A rehost may be required if:
License rehosts or transfers can be requested at www.cisco.com/go/license and do not require Global Licensing Operations (GLO) support.
Note | In order to use the rehost portal, you must use the same Cisco.com user ID that initially ordered or fulfilled the licenses. |
To perform a rehost, the license registration from the source machine as well as license request or license registration from the target machine is required.
Use the following procedure to perform a license rehost.
Step 1 | From Product License Registration (https://tools.cisco.com/SWIFT/LicensingUI/Quickstart), choose Licenses. | ||
Step 2 | Under the License ID tab of a particular device, choose the license(s) that you want to rehost. | ||
Step 3 | In the pop-up that appears, choose Rehost/Transfer. | ||
Step 4 | In the Quantity to Assign field, enter the number of licenses you want to transfer. | ||
Step 5 | In the License Request field, enter the License Request from the Cisco Prime License Manager of the target device. | ||
Step 6 | Click Next. | ||
Step 7 | In the Review screen, review your selections. | ||
Step 8 | Enter your email address, choose your name from the drop-down list next to End User, and indicate that you agree with the Terms of the License. | ||
Step 9 | Click Submit. | ||
Step 10 | The rehosted
license is emailed to you. It must then be manually installed on
Cisco Prime License Manager.
|
Use the following procedure to run diagnostic logs in Cisco Prime License Manager.
Step 1 | From the main menu in Cisco Prime License Manager, select Administration > Diagnostic Logs. |
Step 2 | The Diagnostic Logs screen appears. Under the Log Settings tab, set the log level to Debug for both "Cisco Prime License Manager core services: and "Communication with product instances". Click Save to save your changes. |
Step 3 | Select the Download Logs tab and select the date and time range to include in your log file (the time period during which the issue occurred). Click the Generate Log File button. |
Step 4 | The link to the log file appears below the Generate Log File button. Click the link to download the log file to your PC and then send the log file to Cisco: licensing@cisco.com |
To reset a password, you must connect to the system through the system console. You cannot reset a password when you connect to the system through a secure shell session.
Note | During this procedure, you must remove and then insert a valid CD or DVD in the disk drive to prove that you have physical access to the system. |
Step 1 | Log in to the system with the following username and password: | ||
Step 2 | Press any key to continue. | ||
Step 3 | If you have a CD or DVD in the disk drive, remove it now. | ||
Step 4 | Press any key
to continue.
The system tests to ensure that you removed the CD or DVD from the disk drive. | ||
Step 5 | Insert a valid
CD or DVD into the disk drive.
| ||
Step 6 | After the system verifies that you have inserted the disk, you are prompted to enter one of the following options to continue: | ||
Step 7 | Enter a new password of the type that you chose. | ||
Step 8 | Reenter the
new password.
The password must contain at least six characters. The system checks the new password for strength. If the password does not pass the strength check, you are prompted to enter a new password. | ||
Step 9 | After the system verifies the strength of the new password, the password is reset. You are prompted to press any key to exit the password reset utility. |