Manual License Fulfillment
The license fulfilled with the first license request must be installed before subsequent license requests are generated.
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
The license fulfilled with the first license request must be installed before subsequent license requests are generated.
elm_Elm_v9_1_1_PlmUpgrade.cop.sgn
ciscocm.version3-keys.cop.sgn
Note |
For information about which COP file you need to apply prior to performing an upgrade, see topics relating to license management in the Compatibility Information for Cisco Unified Communications Manager at http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-device-support-tables-list.html. |
Note |
This cop file is not required for 9.1(2) systems. The version3-keys file is required. |
The ciscocm.version3-keys.cop.sgn COP file has the RSA keys that are required to validate the upgrade. Missing RSA-3 keys will, for example, result in status errors in the Software Installation/Upgrade window.
Note |
Without the RSA-3 key update, validation fails even if the md5sum value of the ISO is correct. |
To find COP files on Cisco.com, navigate to the software patches specific to your release:
.You can verify that you have the correct COP file installed by entering the following commands:
admin:show version active
Active Master Version:
<8.5.1.10000-26>
Active Version Installed
Software Options:
<ciscocm.version3-keys.cop>
admin:
In Release 10.0(1) and later, virtualized deployments of Cisco Prime License Manager are only supported on VMware ESXi hypervisor hosts.
On a virtual machine, the MAC can be dynamic or static (manual). We recommend a static MAC because the licenses are linked to MAC. Configure virtual machines with static (manual) MAC by following the steps below.
Step 1 |
Using vCenter or vSphere Client, select Edit virtual machine settings. |
Step 2 |
Select Network adapter 1. |
Step 3 |
Take note of the MAC address. |
Step 4 |
Select the manual option for the MAC address. |
Step 5 |
Set the MAC address as noted earlier, or set another unique MAC address. |
Step 6 |
Select OK to save the settings. |
The following browser versions are officially supported by Cisco Prime License Manager:
Browser | Supported Version |
---|---|
Firefox | 17 - 33 , 45.0b10 |
Internet Explorer | 9, 10 , 11 |
Chrome | 23 - 38 , 49.0.2623.75 |
Safari | 6.0 , 9.0.3 |
Edge |
20.10240 |
Cisco Prime License Manager supports 13 languages:
English (default)
Japanese (Japan)
Chinese (simplified)
Chinese (traditional)
Korean (Korea)
German(Germany)
French (France)
Italian (Italy)
Spanish (Spain)
Spanish (Colombia)
Portuguese (Brazil)
Dutch (Netherlands)
Russian (Russia)
Install the ciscocm.elm.switchversion.V1.k3.cop.sgn COP file, while upgrading Cisco Prime License Manager from any of the following versions to Cisco Prime License Manager version 11.5.1 SU2 or any higher version.
11.5.1.11900-5 - PLM 11.5.1 SU1a
11.5.1.11900-4 - PLM 11.5.1 SU1
11.5.1.12001-2 - PLM 11.5.1 ES(12001-2)
11.5.1.12001-1 - PLM 11.5.1 ES(12001-1)
If you see an application error during synchronization with Unified Communications Manager of 11.5.1 SU3 or of a higher version, the error is actually a version mismatch error.