Additional Upgrade Documentation
Find the correct upgrade documentation to use based on the scope of your upgrade and the recommended upgrade method.
Task |
See . . . |
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Prepare the hardware platform |
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Install a Unified Communications (UC) on Cisco Unified Computing System (UCS) Tested Reference Configuration (TRC) |
Cisco Collaboration on Virtual Servers at http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-installation-guides-list.html |
Install a Business Edition 6000 (BE 6000) appliance |
Installation guides for your version of BE 6000 at http://www.cisco.com/c/en/us/support/unified-communications/business-edition-6000/products-installation-guides-list.html |
Install a Business Edition 7000 (BE 7000) appliance |
Cisco Business Edition 7000 Installation Guide at http://www.cisco.com/c/en/us/support/unified-communications/business-edition-7000/products-installation-guides-list.html |
Install new virtualized 3rd-party specs-based server or Cisco UCS specs-based server |
See the documentation from the server vendor and from VMware. See application support information at www.cisco.com/go/virtualized-collaboration Information about specs-based support is available by searching on the topic "UC Virtualization Supported Hardware" at www.cisco.com/go/virtualized-collaboration |
Replace existing hardware and preserve the server configuration |
Replacing a Single Server or Cluster for Cisco Unified Communications Manager at http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-installation-guides-list.html |
Change the IP address or hostname |
To automate the changes:
See Cisco Prime Collaboration Deployment Administration Guide at http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-maintenance-guides-list.html |
To make the changes manually: See Changing IP Address and Hostname for Cisco Unified Communications Manager or IM and Presence Service at http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-maintenance-guides-list.html. |
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Prepare the virtual platform |
|
Review requirements and best practices |
Unified Communications Manager and IM and Presence Service information at http://www.cisco.com/go/uc-virtualized |
Download the Cisco OVA file |
Follow the procedures contained in this document.See Download and Install OVA Templates |
Edit the virtual machine configuration |
Vendor documentation at http://www.VMware.com Follow the procedures contained in this document. See Change the Virtualization Software |
Upgrade to a new release of Unified Communications Manager and IM and Presence Service |
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Upgrade and install new licenses |
Cisco Prime License Manager User Guide at http://www.cisco.com/c/en/us/support/cloud-systems-management/prime-license-manager/products-user-guide-list.html |
Migrate from one hardware platform to another as part of the upgrade process |
Cisco Prime Collaboration Deployment Administration Guide at http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-maintenance-guides-list.html |
Upgrade on the same hardware platform using Prime Collaboration Deployment |
Cisco Prime Collaboration Deployment Administration Guide at http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-maintenance-guides-list.html |
Upgrade on the same hardware platform using Unified CM OS Administration |
Follow the procedures contained in this document. |
Read the Release Notes for the new software version |
Release Notes for Cisco Unified Communications Manager and IM and Presence Service at http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-release-notes-list.html |