Cisco Unified IP Phone 6901 and 6911 (SCCP) Release Notes for Firmware Release 9.0(2)
Installing Cisco Unified Communications Manager
Installing Cisco Unified Communications Manager Express
Installing Firmware Release 9.0(2)
Obtaining Documentation and Submitting a Service Request
Published: March 31, 2010
Updated: April 15, 2016
Use these release notes with a Cisco Unified IP Phone running SCCP firmware release 9.0(2). This version of firmware release 9.0(2) is compatible with Cisco Unified Communications Manager 8.0.
Note Firmware release 9.0(2) is compatible with Cisco Unified Communications Manager 7.1(3) by using a device pack.
These release notes provide the following information. You might need to notify your users about some of the information provided in this document.
The Cisco Unified IP Phone 6901 and 6911 are new, easy-to-use, cost effective IP phones that provide high-quality voice services over IP. These IP phones are suitable for use in elevators, lobbies, hallways, hotel bathrooms and any other location where a basic phone is needed. These IP phones offer a variety of features including:
Cisco Unified IP Phone Documentation
Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:
http://www.cisco.com/en/US/products/ps10326/tsd_products_support_series_home.html
Cisco Unified Communications Manager Documentation
Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Cisco Unified Communications Manager Business Edition Documentation
Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html
Cisco Unified Communications Manager Express Documentation
Refer to the Cisco Unified Communications Manager Express Documentation Guide and other publications specific to your Cisco Unified Communications Manager Express release. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/tsd_products_support_series_home.html
This section contains these topics:
The Adaptive Link Layer Discovery Protocol–Media Endpoint Device (Adaptive LLDP-MED) feature delays transmitting LLDP packets at IP phone startup until the system verifies that LLDP messaging is supported. During this period, the voice-VLAN phone configuration is available through valid Cisco Discovery Protocol (CDP) messaging. The duration of the verification is typically about 6 to 30 seconds.
The Adaptive implementation was added to the LLDP-MED feature two reasons:
The feature affects only the network (switch) port-state machine of the IP phone.
After both CDP and LLDP packets have been received on the SW port, LLDP becomes the preferred protocol. (Even with the Adaptive implementation, some exceptions may cause a port to shut down.)
If the customer’s network configuration does not support LLDP messaging, it is recommended that LLDP be disabled permanently in the Cisco Unified CM Administration application in the Phone Configuration window. Failing to disable LLDP when it is not supported may cause issues for customers that are using older or legacy switches with port security enabled.
To disable LLDP in the Cisco Unified CM Administration application, choose Device > Phone, select the appropriate IP phones, and scroll to the Product Specific Configuration Layout pane.
The Adaptive LLDP-MED feature is supported on the following IP phones:
This section contains these sections:
Before using the Cisco Unified IP Phone with Cisco Unified Communications Manager, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
Note You must install the QED file on Cisco Unified Communications Manager before installing the phone firmware.
To download and install the Cisco Unified Communications Manager version, follow these steps:
Step 1 Go to the following URL:
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Step 2 Log in to the Tools and Resources Download Software page.
Step 3 Click + and choose the IP Telephony folder.
Step 4 Choose Call Control > Cisco Unified Communications Manager (CallManager).
Step 5 Choose your Cisco Unified Communications Manager version.
To download and install the Cisco Unified Communications Manager Express version, follow these steps:
Step 1 Go to the following URL:
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Step 2 Log in to the Tools and Resources Download Software page.
Step 3 Click + and choose the IP Telephony folder.
Step 4 Choose Call Control > Cisco Unified Communications Manager Express.
Step 5 Choose your Cisco Unified Communications Manager Express version from the Select a File to Download section.
To download and install the phone firmware, follow these steps:
Step 1 Go to the following URL:
http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240
Step 2 Log in to the Tools and Resources Download Software page.
Step 3 Click + and choose the IP Telephony folder.
Step 4 Choose your phone type.
Step 5 Choose 9.0(2) under the Latest Releases folder.
Step 6 To download the SCCP firmware for the Cisco Unified IP Phone, click the Download Now or Add to cart button and follow the prompts:
cmterm-6901_6911-sccp.9-0-2-0.cop.sgn
Note If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.
Step 7 Click the + next to the firmware file name in the Download Cart section to access additional information about this file.The hyperlink for the Readme file is in the Additional Information section, which contains installation instructions for the corresponding firmware:
cmterm-6901_6911-sccp.9-0-2-0-readme.html
Step 8 Follow the instructions in the Readme file to install the firmware.
This section contains these topics:
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
To use the Software Bug Toolkit, follow these steps:
Step 1 To access the Bug Toolkit, go
http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.
Step 2 Log on with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the “Search for bug ID” field, then click Go.
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
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