Determine the Phone MAC Address
To add phones to the Third-Party Call Control system, determine the MAC address of a Cisco IP Phone.
Procedure
Perform one of the following actions:
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To add phones to the Third-Party Call Control system, determine the MAC address of a Cisco IP Phone.
Perform one of the following actions:
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The Cisco IP Phone is used as a part of a SIP network, because the phone supports Session Initiation Protocol (SIP). The Cisco IP Phone is compatible with other SIP IP PBX call control systems, such as BroadSoft, MetaSwitch, and Asterisk.
Configuration of these systems is not described in this document. For more information, see the documentation for the SIP PBX system to which you are connecting the Cisco IP Phone.
This document describes some common network configurations; however, your configuration can vary, depending on the type of equipment that your service provider uses.
Phones can be provisioned to download configuration profiles or updated firmware from a remote server when they are connected to a network, when they are powered up, and at set intervals. Provisioning is typically part of high-volume, Voice-over-IP (VoIP) deployments and is limited to service providers. Configuration profiles or updated firmware are transferred to the device through use of TFTP, HTTP, or HTTPS.
The Cisco IP Phone 7800 Series Multiplatform Phones Provisioning Guide describes provisioning in detail.
You can configure the phone to report its full configuration, delta changes in the configuration, or the status data to the server. You can add up to two URLs in the Report Rule field to specify the destination for the report, and include an optional encryption key.
When requesting delta configuration and status reports at once, separate report rules with a space. Include a destination upload-URL in each of the report rules. You can optionally precede the report rule by one or more content arguments that are enclosed in square brackets [ ].
When a report upload is attempted, the HTTP Report Method field specifies whether the HTTP Request that the phone sends should be an HTTP PUT or an HTTP POST. Choose:
PUT Method–To create a new report or overwrite an existing report at a known location on the server. For example, you may want to keep overwriting each report that you send and only store the most current configuration on the server.
POST Method–To send the report data to the server for processing, such as, by a PHP script. This approach provides more flexibility for storing the configuration information. For example, you may want to send a series of phone status reports and store all the reports on the server.
Use the following content arguments in the Report Rule field to send specific configuration reports:
Content Argument |
Report Content |
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Default: Blank |
Full Configuration report |
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[--delta] |
Configuration report containing only the latest changed fields
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[--status] |
Full Phone Status report |
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When you specify the [--key <encryption key>] argument in the Report Rule, the phone applies AES-256-CBC encryption to the file (configuration, status, or delta), with the specified encryption key.
![]() Note |
If you have provisioned the phone with Input Keying Material (IKM) and want the phone to apply RFC 8188-based encryption to the file, do not specify the --key argument. |
Access the phone administration web page. See Access the Phone Web Page.
Step 1 |
Select . |
Step 2 |
Set the parameter for each of the five fields as described in Upload Configuration Options. |
Step 3 |
Click Submit All Changes. Example of user inputs and the resulting actions of the phone and provisioning server for the Report Rule:
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Your phone system administrator can allow you to view the phone statistics and modify some or all the parameters. This section describes the features of the phone that you can modify with the phone web user interface.
Access the phone web page from a web browser on a computer that can reach the phone on the subnetwork.
If your service provider has disabled access to the configuration utility, contact the service provider before proceeding.
Step 1 |
Ensure that the computer can communicate with the phone. No VPN in use. |
Step 2 |
Start a web browser. |
Step 3 |
Enter the IP address of the phone in your web browser address bar.
For example, |
To view the phone parameters, enable the configuration profile. To make changes to any of the parameters, you must be able to change the configuration profile. Your system administrator might have disabled the phone option to make the phone web user interface viewable or writable.
For more information, see the Cisco IP Phone 7800 Series Multiplatform Phones Provisioning Guide.
Access the phone administration web page. See Access the Phone Web Page.
Step 1 |
Click . |
Step 2 |
In the System Configuration section, set Enable Web Server to Yes. |
Step 3 |
To update the configuration profile, click Submit All Changes after you modify the fields in the phone web user interface. The phone reboots and the changes are applied. |
Step 4 |
To clear all changes that you made during the current session (or after you last clicked Submit All Changes), click Undo All Changes. Values return to their previous settings. |
A DHCP server assigns the IP address, so the phone must be booted up and connected to the subnetwork.
Access the phone administration web page. See Access the Phone Web Page.
Step 1 |
Select . |
Step 2 |
Scroll to IPv4 Information. Current IP displays the IP address. |
Step 3 |
Scroll to IPv6 Information. Current IP displays the IP address. |
You can view download status from the phone web page when your user has difficulties with phone registration.
Access the phone administration web page. See Access the Phone Web Page.
Step 1 |
Select . |
Step 2 |
View firmware upgrade, provisioning, and custom CA status details as described in the Firmware Upgrade Status, , and . |
Each tab contains parameters that are related to a particular feature. Some tasks require that you set multiple parameters in different tabs.
Info briefly describes each parameter that is available on the phone web user interface.
The Cisco IP Phone firmware provides specific administrator and user accounts. These accounts provide specific login privileges. The administrator account name is admin; the user account name is user. These account names cannot be changed.
The admin account gives the service provider or Value-added Reseller (VAR) configuration access to the Cisco IP phone. The user account gives limited and configurable control to the device end user.
The user and admin accounts can be password protected independently. If the service provider sets an administrator account password, you are prompted for it when you click Admin Login. If the password does not yet exist, the screen refreshes and displays the administration parameters. No default passwords are assigned to either the administrator or the user account. Only the administrator account can assign or change passwords.
The administrator account can view and modify all web profile parameters, including web parameters, that are available to the user login. The Cisco IP Phone system administrator can further restrict the parameters that a user account can view and modify through use of a provisioning profile.
Configuration parameters that are available to the user account are configurable on the Cisco IP Phone. User access to the phone web user interface can be disabled.
Use the admin account to enable or disable access to the phone web user interface by the user account. If the user account has access, users can set parameters through the phone web user interface.
![]() Note |
Use phone profile provisioning to restrict the ability to configure individual parameters. Take Connection_Type parameter for example, when Phone-UI-User-Mode is set to Yes and, in the Resync file, the "ua" attribute can be:
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For more information on provisioning, see the Cisco IP Phone 7800 Series Multiplatform Phones Provisioning Guide.
Access the phone administration web page. See Access the Phone Web Page.
Step 1 |
Select . |
Step 2 |
Under System Configuration in the Phone-UI-User-Mode field, choose Yes. |
Step 3 |
Click Submit All Changes. |
Access the phone administration web page. See Access the Phone Web Page.
If prompted, enter the Admin Password. |
Enter the IP address of the Cisco IP Phone in a web browser and include the admin/ extension. For example: |