This document provides instructions to perform authorized migration of Cisco IP Phone 8800 series and Cisco IP Phone 7800 series to Multiplatform firmware that is able to interoperate with third-party call control system (for example BroadSoft, Asterisk, Metaswitch).

If you are a third-party call control system (for example BroadSoft, Asterisk, Metaswitch) administrator and plan to migrate any Cisco IP Phone 7800 series and Cisco IP Phone 8800 series to Multiplatform firmware, you can refer this document. This document assumes that you are familiar with phone administration on Cisco Unified Communications Manager and on the third-party call control system.

This document provides information on the migration of Cisco on-premises phone firmware to Cisco multiplatform phone firmware.

This document doesn't contain information on configuring the phones.

Before you start the migration, you will need to have at least one of the same model with multiplatform firmware installed on your system.

The following table (list) contains the only phone models that can be migrated.

For detailed administration information of on-premises phones, see the following Administration Guides:

• Cisco IP Phone 7800 Series—Cisco IP Phone 7800 Series Administration Guide and Cisco IP Conference Phone 7832 Administration Guide:

  https://www.cisco.com/c/en/us/support/collaboration-endpoints/unified-ip-phone-7800-series/products-maintenance-guides-list.html

• Cisco IP Phone 8800 Series—Cisco IP Phone 8800 Series Administration Guide and Cisco IP Conference Phone 8832 Administration Guide:

  https://www.cisco.com/c/en/us/support/collaboration-endpoints/unified-ip-phone-8800-series/products-maintenance-guides-list.html

For detailed administration information of multiplatform phones, see the following Administration Guides:

• Cisco IP Phone 7800 Series with Mulitplatform Firmware—Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide and Cisco IP Conference Phone 7832 Multiplatform Phones Administration Guide:

  https://www.cisco.com/c/en/us/support/collaboration-endpoints/ip-phone-7800-series-multiplatform-firmware/products-maintenance-guides-list.html

• Cisco IP Phone 8800 Series with Mulitplatform Firmware—Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide and Cisco IP Conference Phone 8832 Multiplatform Phones Administration Guide:

  https://www.cisco.com/c/en/us/support/collaboration-endpoints/ip-phone-8800-series-multiplatform-firmware/tsd-products-support-series-home.html

For detailed provisioning information of multiplatform phones, see the following Provisioning Guides:

• Cisco IP Phone 7800 Series with Mulitplatform Firmware—Cisco IP Phone 7800 Series and Cisco IP Conference Phone 7832 Multiplatform Phones Provisioning Guide:

  https://www.cisco.com/c/en/us/support/collaboration-endpoints/ip-phone-7800-series-multiplatform-firmware/products-installation-guides-list.html

• Cisco IP Phone 8800 Series with Mulitplatform Firmware—Cisco IP Phone 8800 Series and Cisco IP Conference Phone 8832 Multiplatform Phones Provisioning Guide :

  https://www.cisco.com/c/en/us/support/collaboration-endpoints/ip-phone-8800-series-multiplatform-firmware/products-installation-guides-list.html