Cisco VVB Upgrade Types
Upgrade files are available as ISO images.
![]() Important |
From Release 11.6, VVB is available in two release ISOs: the VVB export restricted software image and the VVB export unrestricted software image. The export unrestricted image does not support SRTP voice media. An upgrade from one release ISO to the other is not possible. |
You can upgrade Cisco VVB from:
-
Cisco OS Administration web interface
-
Command Line Interface (CLI)
You can apply the ISO images from:
-
Local DVD
-
FTP/SFTP server
For information about supported upgrades, see Compatibility Matrix for Cisco VVB athttp:/%20/docwiki-dev.cisco.com/wiki/Compatibility_Matrix_for_Cisco_HCS_for_Contact_Center_11.5(1)#Cisco_%20Systems_Contact_Center_Components
![]() Note |
Local DVD option is not available for upgrading Cisco VVB on KVM. To apply ES, follow the same procedure as Cisco VVB upgrade. |
Upgrade Type |
Upgrade Path |
Description |
---|---|---|
Maintenance Release |
11.0.x to 11.0.x |
There is service interruption during the upgrade and subsequent server restart. |