Contents

A - B - C - D - E - F - H - L - M - N - O - Q - R - S - T - U -

Index

A

Agent State Masks 1
AGENT_STATE_EVENT 1
ALTERNATE_CALL_CONF 1
ALTERNATE_CALL_REQ 1
ANSWER_CALL_CONF 1
ANSWER_CALL_REQ 1
Audio Codec Type Values 1

B

BAD_CALL_CONF 1
BAD_CALL_REQ 1
BAResponse ECC variable 1
BEGIN_CALL_EVENT 1

C

call-event message flows 1
CallType Values 1
CALL_CLEARED_EVENT 1
CALL_CONFERENCED_EVENT 1
CALL_CONNECTION_CLEARED_EVENT 1
CALL_DATA_UPDATE_EVENT 1
CALL_DELIVERED_EVENT 1
CALL_DEQUEUED_EVENT 1
CALL_DIVERTED_EVENT 1
CALL_ESTABLISHED_EVENT 1
CALL_FAILED_EVENT 1
CALL_HELD_EVENT 1
CALL_ORIGINATED_EVENT 1
CALL_QUEUED_EVENT 1
CALL_RETRIEVED_EVENT 1
CALL_SERVICE_INITIATED_EVENT 1
CALL_TRANSFERRED_EVENT 1
CCX Status Values 1
CLEAR_CALL_CONF 1
CLEAR_CALL_REQ 1
CLEAR_CONNECTION_CONF 1
CLEAR_CONNECTION_REQ 1
CLOSE_CONF 1
CLOSE_REQ 1
CONFERENCE_CALL_CONF 1
CONFERENCE_CALL_REQ 1
CONFIG_AGENT_EVENT 1
CONFIG_APPLICATION_EVENT 1
CONFIG_BEGIN_EVENT 1
CONFIG_CSQ_EVENT 1
CONFIG_DEVICE_EVENT 1
CONFIG_END_EVENT 1
CONFIG_KEY_EVENT 1
CONFIG_REQUEST_EVENT 1
CONFIG_REQUEST_KEY_EVENT 1
ConnectionDeviceID Type Values 1
CONSULTATION_CALL_CONF 1
CONSULTATION_CALL_REQ 1
Control Failure Code Values 1
CONTROL_FAILURE_CONF 1
CRSErrorCode Values 1

D

debugging a client program 1
DeviceIDType Values 1
Disposition Values 1

E

END_CALL_EVENT 1
error handling 1
Error Status Codes 1
EventCause Values 1

F

FAILURE_EVENT 1
FAILUTE_CONF 1
FieldDataID Values 1
Floating FieldDataID Values 1

H

HEARTBEAT_CONF 1
HEARTBEAT_REQ 1
HOLD_CALL_CONF 1
HOLD_CALL_REQ 1

L

LocalConnection State Values 1

M

MAKE_CALL_CONF 1
MAKE_CALL_REQ 1
Message Field Data Types 1
message flow examples 1
Message Header Data Format 1

N

NAMEDARRAY Data Format 1
NAMEDVARIABLE Data Format 1

O

OPEN_CONF 1
OPEN_REQ 1
OPEN_REQUEST 1
Outbound Feature
about 1
and BAResponse ECC variable 1
and call classification 1
call event sequence 1
ECC variables used with 1

Q

QUERY_AGENT_QUEUE_STATISTICS_REQ 1
QUERY_AGENT_STATE _CONF 1
QUERY_AGENT_STATISTICS_CONF 1
QUERY_DEVICE_INFO_CONF 1
QUERY_DEVICE_INFO_REQ 1
QUERY_QUEUE_STATISTICS_CONF 1
QUERY_QUEUE_STATISTICS_REQ 1
QUERY_SUMMARY_STATISTICS_CONF 1
QUERY_SUMMARY_STATISTICS_REQ 1

R

RECONNECT_CALL_CONF 1
RECONNECT_CALL_REQ 1
RETRIEVE_CALL_CONF 1
RETRIEVE_CALL_REQ 1
RTP_STARTED_EVENT 1
RTP_STOPPED_EVENT 1

S

SEND_DTMF_SIGNAL_CONF 1
SEND_DTMF_SIGNAL_REQ 1
SET_AGENT_STATE_CONF 1
SET_AGENT_STATE_REQ 1
SET_CALL_DATA_CONF 1
SET_CALL_DATA_REQ 1
SNAPSHOT_CALL_CONF 1
SNAPSHOT_CALL_REQ 1
SNAPSHOT_DEVICE_CONF 1
SNAPSHOT_DEVICE_REQ 1
Special Values 1
SUPERVISE_CALL_CONF 1
SUPERVISE_CALL_REQ 1
SUPERVISOR_ASSIST_CONF 1
SUPERVISOR_ASSIST_EVENT 1
SUPERVISOR_ASSIST_REQ 1
SystemEventID Values 1
SYSTEM_EVENT 1

T

TEAM_CONFIG_CONF 1
TEAM_CONFIG_EVENT 1
TEAM_CONFIG_REQ 1
trace files 1
TRANSFER_CALL_CONF 1
TRANSFER_CALL_REQ 1

U

Unified CCX Status Values 1
Unsolicited Call-Event Message Masks 1