Configure First Node
Before you begin
Verify that the following users are added in Unified Communications Manager application:
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Unified CM Users - These are end users in Unified Communications Manager that are assigned in Unified CCX as administrators. Using administrator credentials, you can login to the following components for Unified CCX:
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Unified CCX Application Administration
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Cisco Unified CCX Serviceability
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Cisco Finesse Administration
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Cisco Unified Intelligence Center Administration
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Cisco Identity Service
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These users are required to integrate Unified Communications Manager with Unified CCX. For information on adding Unified CM users, see topic "Adding Users to a User Group" under the "User Management Configuration" section and "User Group Configuration" sub section in the Cisco Unified Communications Manager Administration Guide at:
Procedure
Step 1 |
Log in to Cisco Unified CCX Administration page on the first node to initiate the configuration using the following URL format: http://<servername or IP address>/appadmin
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Step 2 |
Follow instructions on the screen to complete the configurations.
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