Media Server
Set
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ECC variable:
user.microapp.media_server
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File location
or base URL for the Media Server.
When the
Media Server URL is the DNS name and the DNS Server is configured to return
multiple IP addresses for a host name, the Unified CVP attempts to get the
media files from each Media Server IP address in sequence with the priority
given to those on the subnet.
Note
|
Unified
CVP supports playing prompts from flash on the GW. To play these prompts, set
the media_server to "flash:" instead of the hostname or IP address of the media
server.
|
When using
the Media Server set for external grammars or external VXML, if the Media
Server URL is the DNS name with multiple IP addresses for the hostname, it is
the ASR Engine’s responsibility to decide which machine to retrieve the grammar
file from.
|
Base URL
example:
http://www.machine1.com/dir1/ dirs/cust1
Note
|
By
convention, the service provider may include their customer names at the end of
the Media Server set.
|
|
Locale
|
ECC variable:
user.microapp.locale
Default: en-us
|
This field is
a combination of language and country with a default of en-us for English
spoken in the United States.
|
en-us
|
Note
|
The
Unified CVP supports the following locales:
en-us
(English, United States) and
en-gb
(English, United Kingdom), es-es (Spanish, Spain), and
es-mx
(Spanish, Mexico). The locale defines the grammar of a Play Data script type.
If a date is to be played with a locale of
en-gb
(English, United Kingdom), the date would be played in the
order of day, month, then year; for
en-us,
it is month, day, year.
|
|
Media Library
Type
|
The Media
Library Type value passed from the VRU Script Name field. Valid options are:
A
- Application prompt library.
S
- System prompt library.
V - External VXML.
Default: A
|
The media
library (directory) for the prompt is either the application prompt library
defined by ECC variable user.microapp.app_media_lib (default
"app") or
the system prompt library defined by ECC variable user.microapp.sys_media_lib
(default
"sys").
Note
|
When the
Media Library Type is V (external VXML), the VXML file will reside in the
Application Prompt Library.
|
Note
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When the
Media Library Type is A (Application prompt library), you must create the
directory specified by this variable. For example, if you use the default
"app"
directory, you must create an app directory in ./wwwroot/en-us
|
|
A
(user.microapp.app_media_ lib= app_banking)
|
Media File
Name
|
The Media
File Name value passed from the VRU Script Name field. Valid options are the
name of the .wav file to be played, or external VXML file name, or
<blank>, which translates to playing no media. This file name is ignored
if TTS is being used (that is, if the
user.microapp.inline_tts
ECC variable contains a value.)
Default: none
|
Name of media
file or external VXML file to be played.
|
Main_menu
|
Note
|
There are
four possible reasons for using <blank> as the Media File Name: (1) For
Get Digits, a prompt may not be necessary, (2) the customer may want to have a
"placeholder" in the script for playing a prompt which may or
may not be there (for example, an emergency conditions message), (3) change the
value of barge-in to indicate a buffer flush, and (4) TTS is being used and
this field is ignored.
|
|
Media File
Name Type
|
If not given
as part of the Media File Name, the type is .wav
|
Type of media
file to be played.
|
.wav
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