Configuration Guide for Cisco Unified Customer Voice Portal, Release 11.6(1)

Unified Communications Manager Configuration

Configure Unified Communications Manager Server

Step 1

From the Operations Console, select Device Management > Unified CM.

Step 2

Click Add New to add a new Unified CM or click Use As Template to use an existing template to configure the new Unified CM.

Step 3

Click the following tabs and configure the settings based on your call flow model:

General tab. For more information, see General Settings .
Device Pool tab. For more information about adding, deleting, and editing a device pool, see Add or Remove Device From Device Pool.

Note

Enable Cisco AXL Web Service on the Unified CM for the synchronization to work.

Step 4

To enable Cisco AXL Web Service on the Unified CM, perform the following steps:

Log on to Unified CM.
Open the Cisco Unified Serviceability dashboard and select Tools > Service Activation.
In the drop down menu, select the Unified CM server that is configured in this Operations Console, and click Go.
In the Database and Admin Services section, check the box next to Cisco AXL Web Service.

Step 5

Click Save.

Table 1. Unified CM Server—General Tab Settings
Field	Description	Default	Value	Restart Required
IP Address	The IP address of the Unified CM Server.	None	Valid IP address	No
Hostname	The name of the Unified CM Server	None	Valid DNS names, includes letters in the alphabet, the numbers 0 through 9, and a dash.	No
Description	The description of the Unified CM Server	None	Any text	No
Device Admin URL	The Administration URL for the Unified CM Server	None	A valid URL. The Operations Console validates the URL for syntax errors but does no validation for the existence of the URL.	No
Enable Synchronization
Enable synchronization	Select to enable synchronization for location. If enabled, the Operations Console extracts or synchronizes the Unified CM location information from the Unified CM server.	Disabled When you enable this service, the default value of the Port is 8443.	Enabled or Disabled	No
Username	User name to access the Unified CM AXL interface.	None	Valid Unified CM AXL username.	No
Password	Password to access the Unified CM AXL interface.	None	Valid Unified CM AXL password.	No
Confirm Password	Retype the password to verify that you typed the password correctly.	None	Text must match the text entered in the Password field	No
Port	The port to which the Unified CM server connects while establishing initial contact.	8443	1 through 65,535	No