- Preface
- Preconfiguration
- Unified CVP Call Flow Models
- Operations Console
- Call Server Configuration
- VXML Server Configuration
- Reporting Server Configuration
- Unified ICM Configuration
- Unified Communications Manager Configuration
- SIP Devices Configuration
- Media Server Configuration
- Speech Server Configuration
- Gateway Configuration
- Cisco VVB Configuration
- SIP Proxy Server Configuration
- Unified CM SME Configuration
- System Configuration
- Unified CVP Security
- Unified ICME Warm Consult Transfer/Conference
- Transfer and Queue Calls with Unified CVP
- Configure High Availability for Unified CVP
- IPv6 Configuration
- Network-based Recording Configuration
- Java Runtime Environment Minor Update
- Tomcat Update
- Webex Experience Management Configuration
- CCAI Services Configuration
- Internal REST API Endpoints
- New Properties for WXM, VAV, Agent Answers, and Smart Licensing
- Index
New Properties for WXM, VAV, Agent Answers, and Smart Licensing
Webex Experience Management
SIP.CloudCherry.SurveyValidityTime = 60000
SIP.CloudConnect.SurveyDispatchEndPointApi = /cherrypoint/surveydispatch
VAV Onboarding
IVR.CcaiOrgUrl = /cloudconnectmgmt/config
IVR.CcaiConfigUrl = cms/api/auxiliary-data/resources/ccai-config
IVR.CcaiCredentialUrl = _config/organization/%s/credentials/%s/access-token
IVR.CcaiCatalogUrl = /u2c/api/v1/user/catalog
IVR.CcaiConfigFlushTimeoutInMinutes = 60
Agent Answers
SIP.CloudConnect.AgentAssistAuthTokenApi = /cloudconnectmgmt/token
SIP.CloudConnect.AgentAssistAuthTokenScopes = cjp-ccai:read,cjp-ccai:write
SIP.MediaForking.DestinationUrl =
SIP.UseSecureMediaForking = true
SIP.MediaForking.DestinationPort = 443
SIP.UseSIPINFOForking = true
SIP.CloudConnect.AgentAssistAuthTokenRefreshRateInPercent = 10
Smart Licensing
SL.eventLogPath = C:/Cisco/CVP/logs/WSM
SL.eventLogMaxSize = 1000000