Callback_Validate

The Callback_Validate element is responsible for verifying whether or not a callback can be offered to the caller during this call. Depending on the outcome of the validation, the Validate element exits with one of four states.

Settings

None.

Element Data

Name

Type

Notes

result

string

Contains the exit state result.

ewt

int

EWT value passed from Unified ICM.

gw

string

Gateway identifier.

loc

string

Gateway location information.

capacity

int

Gateway capacity.

Exit States

Name

Notes

preemptive

This callback is valid.

none

The callback is not allowed.

refresh

The validation could not be performed because the DBServlet needs a reference data refresh. The application must call SetQueueDefaults before validation can occur.

error

The element failed to retrieve the value.

Folder and Class Information

Studio Element Folder Name

Class Name

Cisco > Callback

com.cisco.cvp.vxml.custelem.callback.Validate

Events

Name (Label)

Notes

Event Type

You can select Java Exception, VXML Event, or Hotlink as event handler for this element.