This release provides the following grid view features:

• Improved Threshold selection

• Enabled Group Expansion at a per view level

Dashboard Widgets

Cisco Unified Intelligence Center 11.6 supports a maximum of ten widgets per Dashboard. Hence, for Dashboards with more than ten widgets in versions before 11.6, ensure to split those Dashboards with a maximum of ten widgets each before upgrade.

Example: Consider a Dashboard with 15 widgets in Unified Intelligence Center versions before 11.6. Before upgrading to version 11.6, use the Save As feature to clone the Dashboard and manage the widgets up to ten per Dashboard.

Warning

Migrating Dashboards with more than ten widgets to version 11.6 allows you to only run the Dashboards. You cannot modify and save these Dashboards unless you retain only a maximum of ten widgets per Dashboard.

Unsupported Widgets

The Cisco Unified Intelligence Center 11.6 interface for Dashboards does not support the following widgets:

• Schedule Report widgets

• URL widgets containing Dashboard permalinks (Nested Dashboards)

Migration Limitations

The following widgets if added to the Dashboard before Cisco Unified Intelligence Center 11.6 are not migrated.

• Schedule Report widgets.

• URL widgets containing Dashboard permalinks (Nested Dashboards).

• Widgets that were placed beyond the new Dashboard canvas size.

  Note	Post upgrade to Cisco Unified Intelligence Center 11.6, the positions of the widgets placed in the legacy dashboard interface are retained. However, in few cases the position and size of the widgets are modified to fit inside the new dashboard interface.

• Inaccurate widgets (inaccurate database records)

  Example: Report widgets with missing Report Views.

Note

For the Schedule Report widgets and Nested Dashboard widgets that are not migrated, the Cisco Unified Intelligence Center server logs do not capture the logs. For all other widgets, Cisco Unified Intelligence Center server logs captures the log information with the corresponding Dashboard and widget name.

This release provides the capability to cluster Cisco Unified Intelligence Center nodes using TCP/IP instead of the default discovery mechanism using Multicast. Use the following CLI commands to switch to TCP/IP only if the customer’s network does not support Multicasting:

• utils cuic cluster show

• utils cuic cluster refresh

• utils cuic cluster mode

Note	The default mechanism to cluster Cisco Unified Intelligence Center nodes remains to be Multicast.

Supported screen resolution for Cisco Unified Intelligence Center 11.6: 1366 x 768 or higher.

After upgrading to Cisco Unified Intelligence Center 11.6, from the Administration Console, perform the User Integration operation (Cluster Configuration > UCCE User Integration) manually to import the Supervisors with the required roles. This setting is required to view gadgets in the Cisco Finesse Desktop for Supervisors.

For more information on User Integration, see Unified CCE User Integration Configuration section in the Administration Console User Guide for Cisco Unified Intelligence Center at http://www.cisco.com/c/en/us/support/customer-collaboration/unified-intelligence-center/products-maintenance-guides-list.html.

Cisco Unified Intelligence Center 11.6(1) supports TLS 1.2. For Cisco Unified Intelligence Center 11.6(1) to be backward compatible with earlier Unified CCE versions, run the CLI command set tls client min-version.

This command allows you to set the minimum TLS version to 1.0 or 1.1 in the client that can be used for outbound SSL connections. Restart the system for the changes to take effect.

Note

When you upgrade the TLS minimum version from TLSv1.0 to TLSv1.1 or TLSv1.2, reinstall the Cisco Unified Real-Time Monitoring Tool. In a multi-node CUIC deployment, run this CLI command on all the nodes of the cluster starting from the publisher. Restart all the nodes after executing the CLI command.

Command Syntax

set tls client min-version<1.0|1.1>

The Dashboards drawer from the legacy interface is disabled.

The Dashboard slideshow feature that was used to move through items on the dashboard is removed.

You can no longer add scheduled reports on Dashboards. If there are existing Dashboards with scheduled report widgets in versions prior to 11.6, those widgets (not the Dashboards) will be dropped on upgrade to 11.6.