Windows Remote Desktop
Remote Desktop permits users to remotely run applications on Windows Server from a range of devices over virtually any network connection. You can run Remote Desktop in either Application Server or Remote Administration modes. Unified ICM/ Unified CCE only supports Remote Administration mode.
Note |
|
Remote Desktop can be used for remote administration of ICM-CCE-CCH server. The mstsc command connects to the local console session.
Using the Remote Desktop Console session, you can:
-
Run Configuration Tools
-
Run Script Editor
Note
Remote Desktop is not supported for software installation or upgrade.
Note |
Administration Clients and Administration Workstations can support remote desktop access. But, only one user can access a client or workstation at a time. Unified CCE does not support simultaneous access by several users on the same client or workstation. |
Remote Desktop Protocol
Communication between the server and the client uses original Remote Desktop Protocol (RDP) encryption. By default, encryption based on the maximum key strength supported by the client protects all data.
RDP is the preferred remote control protocol due to its security and low impact on performance.
Windows Server Terminal Services enable you to shadow a console session. Terminal Services can replace the need for pcAnywhere or VNC. To launch from the Windows Command Prompt, enter:
Remote Desktop
Connection:
mstsc
/v:<server[:port]>
Per-User Terminal Services Settings
Use the following procedure to set up per-user terminal services settings for each user.
Procedure
Step 1 |
Using Active Directory Users and Computers, right-click a user and then select Properties. |
Step 2 |
On the Terminal Services Profile tab, set a user's right to sign in to terminal server by checking the Allow logon to terminal server check box. Optionally, create a profile and set a path to a terminal services home directory. |
Step 3 |
On the Sessions tab, set session active and idle time outs. |
Step 4 |
On the Remote Control tab, set whether administrators can remotely view and control a remote session and whether a user's permission is required. |