Change History
Change | See | Date |
---|---|---|
Initial Release of Document for Release 12.6 |
February 2021 | |
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Change | See | Date |
---|---|---|
Initial Release of Document for Release 12.6 |
February 2021 | |
This guide explains how to install and upgrade Unified Intelligence Center.
This guide is prepared for partners, specialists, and system administrators who are responsible for the installation of Unified Intelligence Center.
Note |
This document might not represent the latest Cisco product information available. Obtain the most current documentation at this URL: https://www.cisco.com/c/en/us/support/customer-collaboration/unified-intelligence-center/tsd-products-support-series-home.html. |
This section presents information about product components that are deployed with Unified Intelligence Center.
For Unified CCX documentation, see: https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/tsd-products-support-series-home.html.
For Cisco Packaged Contact Center Enterprise documentation, see: https://www.cisco.com/c/en/us/support/customer-collaboration/packaged-contact-center-enterprise/tsd-products-support-series-home.html.
For Finesse documentation, see: https://www.cisco.com/c/en/us/support/customer-collaboration/finesse/tsd-products-support-series-home.html.
For Unified CCE documentation, see: https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/tsd-products-support-series-home.html.
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