New Features
Edge Chromium Browser Support
This release supports Edge Chromium (Microsoft Edge). For information about supported versions, see the Contact Center Enterprise Solution Compatibility Matrix at https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/products-device-support-tables-list.html.
User Experience Changes
This release provides an improved user experience to configure, edit, and manage the following Administration Console entities:
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User Management
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Device Configuration
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Log and Trace Settings
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Control Center Management
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Cluster Configuration
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Tools Management
For more information, see Administration Console User Guide for Cisco Unified Intelligence Center at https://www.cisco.com/c/en/us/support/customer-collaboration/unified-intelligence-center/products-maintenance-guides-list.html.
CUIC CORS Enablement
In this release, an administrator can perform the following actions for Cross-Origin Resource Sharing (CORS) on Unified Intelligence Center:
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Enable, disable, and view CORS status
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Add, delete, and list the allowed headers
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Add, delete, and list the exposed headers
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Add, delete, and list the allowed origin URLs
For Unified Intelligence Centre gadgets (Live Data and Historical) to load in Cisco Finesse, you must:
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Enable CORS using the utils cuic cors enable command.
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Set the Finesse host URL in the utils cuic cors allowed_origin add URLs command.
For Live Data gadgets, in addition to the above settings, ensure to enable CORS using the utils live-data cors enable command and set the Finesse host URL in the utils live-data cors allowed_origin add URLs command. For more information, see Administration Console User Guide for Cisco Unified Intelligence Center at https://www.cisco.com/c/en/us/support/customer-collaboration/unified-intelligence-center/products-maintenance-guides-list.html.