The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
For successful deployment, ensure that client workstations meet the software requirements.
This version of Cisco Jabber for Mac is not supported on Apple OS X Yosemite 10.10
Cisco Jabber uses domain name system (DNS) servers during startup. DNS servers are mandatory for Cisco Jabber.
Cisco Unified Communications Manager, release 8.0(1) or later
Cisco Unified Presence, release 8.0(3) or later
Cisco Unity Connection, release 8.5 or later
Cisco WebEx Meetings Server, version 2.0 or later
Cisco Expressway Series for Cisco Unified Communications Manager
Cisco TelePresence Video Communications Server
Refer to the Cisco Unified SCCP and SIP SRST System Administrator Guide for information about configuring Cisco Unified Survivable Remote Site Telephony at: http://www.cisco.com/en/US/docs/voice_ip_comm/cusrst/admin/sccp_sip_srst/configuration/guide/SCCP_and_SIP_SRST_Admin_Guide.html.
For Cisco Unified Communications Manager Express support details, refer to the Cisco Unified CME documentation: http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_device_support_tables_list.html
Active Directory Domain Services for Windows Server 2012 R2
Active Directory Domain Services for Windows Server 2008 R2
Active Directory for Windows Server 2003 R2
Cisco Unified Communications Manager User Data Server (UDS)
Cisco Jabber supports UDS with Cisco Unified Communications Manager, version 9.1(2) with the Cisco Options Package (COP) file: cmterm-cucm-uds-912-3.cop.sgn.
OpenLDAP
Directory integration with OpenLDAP requires that you define specific parameters in a Cisco Jabber configuration file. See LDAP Directory Servers for more information.
Cisco Jabber for Windows and Cisco Jabber for Mac support CTI servitude of Cisco Jabber from a third party application.
Computer Telephony Integration (CTI) enables you to use computer-processing functions while making, receiving, and managing telephone calls. A CTI application can allow you to retrieve customer information from a database on the basis of information that caller ID provides and can enable you to use information that an interactive voice response (IVR) system captures.
Cisco TAPI: http://developer.cisco.com/web/tapi/home
Cisco JTAPI: http://developer.cisco.com/web/jtapi/home
The client uses the ports and protocols listed in the following tables:
Port | Protocol | Description |
---|---|---|
16384 to 32766 | UDP | Real-Time Transport Protocol (RTP) media streams for audio and video |
Port | Protocol | Description | ||
---|---|---|---|---|
69 | UDP | Trivial File Transfer Protocol (TFTP) service | ||
6970 | HTTP | TFTP service to download client configuration | ||
80 | TCP
(HTTP) |
Cisco Unified Communications Manager administrator and user web pages |
||
389 | UDP / TCP | LDAP directory server | ||
636 | LDAPS | LDAP directory server (secure) | ||
3268 | TCP | Global Catalog server | ||
3269 | LDAPS | Global Catalog server (secure) | ||
2748 | TCP | CTI gateway | ||
5060 | UDP / TCP | Session Initiation Protocol (SIP) call signaling | ||
5061 | TCP | Secure SIP call signaling | ||
5070 | UDP | Binary Floor Control Protocol (BFCP) for video desktop sharing | ||
5222 | TCP
(XMPP) |
Cisco Unified Presence or Cisco Unified Communications IM and Presence in on-premise deployments |
||
8443 | HTTPS | Web access to Cisco Unified Communications Manager and includes connections for the following: | ||
16384 to 32766 | UDP | RTP media streams for audio and video | ||
53 | UDP / TCP | Domain Name System (DNS) traffic | ||
1080 | SOCKS5 Bytestreams | Peer to peer file transfers
If port 1080 is in use, the client attempts to use the next available port in the range from 1081 to 1089. In on-premise deployments, the client also uses port 1080 to send screen captures.
|
To view the list of Computer Telephony Integration (CTI) supported devices: From Cisco Unified Reporting, select Unified CM Phone Feature List. From the Feature drop-down list, select CTI controlled.
In certain cases, you might need to apply COP files to Cisco Unified Communications Manager.
COP File | Description | Cisco Unified Communications Manager Versions |
---|---|---|
ciscocm.installcsfdevicetype.cop.sgn | Adds the CSF device type to
Cisco Unified
Communications Manager.
For more information, see Software Requirements. |
7.1.3 |
ciscocm.addcsfsupportfield.cop.sgn | Adds the
CSF Support Field field for group configuration
files.
For more information, see Create Group Configurations. |
8.6.1 and earlier |
cmterm-cupc-dialrule-wizard-0.1.cop.sgn | Publishes application dial rules and directory lookup rules to
Cisco Jabber.
For more information, see Publish Dial Rules. |
8.6.1 and earlier |
Cisco Jabber for Mac supports the following software VPN clients.