Cisco SocialMiner


상태	사용 가능 계열에서 주문
시리즈 릴리스 날짜	29-OCT-2010

지원되는 릴리스: Cisco SocialMiner 11.6(1), 11.6(2) 및 12.0(1)

상위 검색 결과

주요 정보

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문서 카테고리

데이터 시트 및 제품 정보
- English
  - End-of-Sale and End-of-Life Announcement for the Cisco SocialMiner 9.0(1) 31-Aug-2015
  - End-of-Sale and End-of-Life Announcement for the Cisco SocialMiner 8.5 11-Jan-2019
- Cisco SocialMiner 11.6 Data Sheet 25-Aug-2017
- Cisco SocialMiner 11.5 Data Sheet 07-Jul-2017
- Cisco SocialMiner 11.0 Data Sheet 25-Aug-2015
보안 알림
- Cisco SocialMiner Chat Feed Cross-Site Scripting Vulnerabilities 23-Jan-2019
- Cisco SocialMiner Cross-Site Scripting Vulnerability 17-Oct-2018
- Cisco SocialMiner Notification System Denial of Service Vulnerability 16-May-2018
- Cisco SocialMiner XML External Entity Injection Vulnerability 06-Sep-2017
- Cisco SocialMiner Cross-Site Scripting Vulnerability 21-Jun-2017
- Apache Struts2 Jakarta Multipart Parser File Upload Code Execution Vulnerability Affecting Cisco Products 10-Mar-2017
- Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: January and February 2017 30-Jan-2017
- Multiple Vulnerabilities in Network Time Protocol Daemon Affecting Cisco Products: November 2016 23-Nov-2016
- Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: September 2016 27-Sep-2016
- Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: May 2016 04-May-2016
- Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: March 2016 02-Mar-2016
- Vulnerability in GNU glibc Affecting Cisco Products: February 2016 18-Feb-2016
- Multiple Vulnerabilities in OpenSSL (December 2015) Affecting Cisco Products 04-Dec-2015
- Cisco SocialMiner WeChat Page Cross-Site Scripting Vulnerability 04-Nov-2015
- OpenSSL RSA Temporary Key Cryptographic Downgrade Vulnerability 08-Oct-2015
릴리스 및 호환성
- Cisco SocialMiner 12.0(1)
  - Release Notes for Cisco Unified Contact Center Express Solution, Release 12.0(1) 11-Jan-2019
- Cisco SocialMiner 11.6(2)
  - Release Notes for Cisco Unified Contact Center Express Solution, Release 11.6(2) 08-Aug-2018
- Cisco SocialMiner 11.6(1)
  - Release Notes for Cisco Unified Contact Center Express Solution, Release 11.6(1) 24-Aug-2017
- Cisco SocialMiner 10.6(1)
  - Release Notes for Cisco SocialMiner Release 10.6(2) 23-May-2017
  - Release Notes for Cisco SocialMiner Release 10.6(1) 05-Dec-2014
참조
- Cisco SocialMiner 11.6(1)
  - Open Source Used In Cisco SocialMiner 11.6(1) 14-Aug-2017 (PDF - 11 MB)
- Cisco SocialMiner 10.6(1)
  - Open Source Software used in Cisco SocialMiner, Release 10.6(1) 02-Dec-2014 (PDF - 5 MB)
- Cisco SocialMiner 12.0(1)
  - Cisco SocialMiner Documentation Guide, Release 12.0(1) 11-Jan-2019
- Cisco SocialMiner 11.6(1)
  - Cisco SocialMiner Documentation Guide, Release 11.6(1) 24-Aug-2017
- Cisco SocialMiner 10.6(1)
  - Cisco SocialMiner Documentation Guide Release 10.6(1) 05-Dec-2014
설계
- Cisco SocialMiner 12.0(1)
  - Solution Design Guide for Cisco Unified Contact Center Express, Release 12.0(1) 11-Jan-2019
- Cisco SocialMiner 11.6(1)
  - Solution Design Guide for Cisco Unified Contact Center Express, Release 11.6(1) 24-Aug-2017
설치 및 업그레이드
- Cisco SocialMiner 12.0(1)
  - Cisco SocialMiner Installation and Upgrade Guide Release 12.0(1) 15-Feb-2019
- Cisco SocialMiner 11.6(2)
  - Cisco SocialMiner Installation and Upgrade Guide Release 11.6(2) 25-Aug-2018
- Cisco SocialMiner 11.6(1)
  - Cisco SocialMiner Installation and Upgrade Guide Release 11.6(1) 24-Aug-2017
- Cisco SocialMiner 10.6(1)
  - Cisco SocialMiner Installation and Upgrade Guide, Release 10.6(2) 23-May-2017
컨피그레이션
- Cisco SocialMiner 12.0(1)
  - Port Utilization Guide for Cisco Unified Contact Center Express Solution, Release 12.0(1) 11-Jan-2019
  - Port Utilization Guide for Cisco Unified Contact Center Solutions, Release 12.0(1) 12-Dec-2018
- Cisco SocialMiner 11.6(2)
  - Port Utilization Guide for Cisco Unified Contact Center Express Solution, Release 11.6(2) 08-Aug-2018
- Cisco SocialMiner 11.6(1)
  - Port Utilization Guide for Cisco Unified Contact Center Solutions, Release 11.6(1) 03-Aug-2020
  - Port Utilization Guide for Cisco Unified Contact Center Express Solution, Release 11.6(1) 24-Aug-2017
- Cisco SocialMiner 11.6(1)
  - Integration of SocialMiner with Gmail on UCCX 11.6 24-Nov-2017
- Configure CCP (Formerly SocialMiner) with Active Directory 06-Oct-2020
- UCCX 솔루션에서 ECDSA 인증서 이해 04-Apr-2017
- SocialMiner를 Cisco CUPS(Unified Presence Server)와 통합하여 WebChat용 IM 알림 전송 18-Mar-2016
유지 관리 및 운영
- 날짜 필터를 사용하여 CCP(이전의 SocialMiner) 검색 30-Sep-2021
- Cisco SocialMiner 11.6(2)
  - Cisco SocialMiner User Guide Release 11.6(2) 06-Aug-2018
  - Cisco SocialMiner User Guide Release 11.6(2) 23-Jul-2018
- Cisco SocialMiner 11.6(1)
  - Cisco SocialMiner User Guide Release 11.6(1) 30-Jul-2019
- Cisco SocialMiner 10.6(1)
  - Cisco SocialMiner User Guide Release 10.6(1) 09-Dec-2014
문제 해결
- Cisco SocialMiner 10.6(1)
  - UCCX에 대한 SHA-256 지원 20-Apr-2017
- UCCE를 사용하여 SocialMiner 에이전트 요청(콜백) 기능 문제 해결 17-Apr-2020
- UCCX 및 SocialMiner: 버블 채팅 및 채팅 후 평가 로그 분석 23-Jan-2019
- Unable to Authorize New Facebook Feed with Error: "Can't Load URL: The domain of this URL isn't included in the app's domains" 25-Jul-2018
- Facebook Graph API changes (Spring 2018) and its Implications on Cisco SocialMiner 17-Apr-2018
- Integrate UCCX with SocialMiner for Agent Email - Exchange Best Practices 12-Oct-2017
- Unsupported Configurations for UCCX and SocialMiner Integration for Non-Voice Features 30-Aug-2017