Certificate Management

Manage Certificates in Cisco Catalyst SD-WAN Manager

Perform certificate operations in Cisco SD-WAN Manager on the Configuration > Certificates page.

  • Top bar—On the left are the menu icon, for expanding and collapsing the Cisco SD-WAN Manager menu, and the Cisco SD-WAN Manager product name. On the right are a number of icons and the user profile drop-down.

  • Title bar—Includes the title of the screen, Certificates.

  • WAN Edge List tab—Install the router authorized serial number file on the controllers in the overlay network and manage the serial numbers in the file. When you first open the Certificates screen, the WAN Edge List tab is selected.

    • Send to Controllers—Send the WAN edge router chassis and serial numbers to the controllers in the network.

    • Table of WAN edge routers in the overlay network—To re-arrange the columns, drag the column title to the desired position.

  • Controllers tab—Install certificates and download the device serial numbers to the Cisco SD-WAN Validator.


    Note

    Starting from Cisco IOS XE Catalyst SD-WAN Release 17.13.1a, the Controllers tab is renamed as the Control Components tab to stay consistent with Cisco Catalyst SD-WAN rebranding.

    • Send to Cisco SD-WAN Validator—Send the controller serial numbers to the Cisco SD-WAN Validator.

    • Install Certificate—Install the signed certificates on the controller devices. This button is available only if you select Manual in Administration > Settings > Certificate Signing by Symantec.

    • Export Root Certificate—Display a copy of the root certificate for the controller devices that you can download to a file.

    • Table of controller devices in the overlay network—To re-arrange the columns, drag the column title to the desired position.

    • Certificate status bar—Located at the bottom of the screen, this bar is available only if you select Server Automated in Administration > Settings > Certificate Authorization. It displays the states of the certificate installation process:

      • Device Added

      • Generate CSR

      • Waiting for Certificate

      • Send to Controllers

    A green check mark indicates that the step has been completed. A grey check mark indicates that the step has not yet been performed.

  • Search box—Includes the Search Options drop-down, for a Contains or Match string.

  • Refresh icon—Click to refresh data in the device table with the most current data.

  • Export icon—Click to download all data to a file, in CSV format.

  • Show Table Fields icon—Click the icon to display or hide columns from the device table. By default, all columns are displayed.

Check the WAN Edge Router Certificate Status

In the WAN Edge List tab, check the Validate column. The status can be one of the following:

  • Valid (shown in green)—The router's certificate is valid.

  • Staging (shown in yellow)—The router is in the staging state.

  • Invalid (shown in red)—The router's certificate is not valid.

Validate a WAN Edge Router

When you add Cisco vEdge devices and WAN routers to the network using the Configuration > Devices screen, you can automatically validate the routers and send their chassis and serial numbers to the controller devices by clicking the checkbox Validate the uploaded WAN Edge List and send to controllers. If you do not select this option, you must individually validate each router and send their chassis and serial numbers to the controller devices. To do so:

  1. In the WAN Edge List tab, select the router to validate.

  2. In the Validate column, click Valid.

  3. Click OK to confirm the move to the valid state.

  4. Repeat the steps above for each router you wish to validate.

  5. Click the Send to Controllers button in the upper left corner of the screen to send the chassis and serial numbers of the validated routers to the controller devices in the network. Cisco SD-WAN Manager NMS displays the Push WAN Edge List screen showing the status of the push operation.

Stage a WAN Edge Router

When you initially bring up and configure a WAN Edge router, you can place it in staging state using the Cisco SD-WAN Manager instance. When the router is in this state, you can configure the router, and you can test that the router is able to establish operational connections with the Cisco SD-WAN Controller and the Cisco SD-WAN Manager instance.

After you physically place the router at its production site, you change the router's state from staging to valid. It is only at this point that the router joins the actual production network. To stage a router:

  1. In the WAN Edge List tab, select the router to stage.

  2. In the Validate column, click Staging.

  3. Click OK to confirm the move to the staging state.

  4. Click Send to Controllers in the upper left corner of the screen to sync the WAN edge authorized serial number file with the controllers. Cisco SD-WAN Manager NMS displays the Push WAN Edge List screen showing the status of the push operation.

  5. To unstage, validate the WAN Edge Router.

Invalidate a WAN Edge Router

  1. In the WAN Edge List tab, select the router to invalidate.

  2. In the Validate column, click Invalid.

  3. Click OK to confirm the move to the invalid state.

  4. Repeat the steps above for each router you wish to invalidate.

  5. Click the Send to Controllers button in the upper left corner of the screen to send the chassis and serial numbers of the validated routers to the controller devices in the network. Cisco SD-WAN Manager instance displays the Push WAN Edge List screen showing the status of the push operation.

Send the Controller Serial Numbers to Cisco Catalyst SD-WAN Validator

To determine which controllers in the overlay network are valid, the Cisco SD-WAN Validator keeps a list of the controller serial numbers. The Cisco SD-WAN Manager instance learns these serial numbers during the certificate-generation process.

To send the controller serial numbers to the Cisco SD-WAN Validator:

  1. In the Controllers tab, check the certificate status bar at the bottom of the screen. If the Send to Controllers check mark is green, all serial numbers have already been sent to the Cisco SD-WAN Validator. If it is grey, you can send one or more serial numbers to the Cisco SD-WAN Validator.


    Note

    Starting from Cisco IOS XE Catalyst SD-WAN Release 17.13.1a, the Controllers tab is renamed as the Control Components tab to stay consistent with Cisco Catalyst SD-WAN rebranding.

  2. Click the Send to Validator button in the Controllers tab. The controller's serial number and the UUIDs of the validated routers are sent to the Cisco SD-WAN Validator. If all serial numbers have been sent, when you click Send to Validator, an error message is displayed. To resend a controller's serial number, you must first select the device and then select Invalid in the Validity column.


    Note

    In Cisco IOS XE Catalyst SD-WAN Release 17.14.x and earlier, when you click the Send to Validator button in the Controllers tab, only the controller's serial number is sent once to the Cisco SD-WAN Validator.

    Starting from Cisco IOS XE Catalyst SD-WAN Release 17.13.1a, the Controllers tab is renamed as the Control Components tab to stay consistent with Cisco Catalyst SD-WAN rebranding.

After the serial numbers have been sent, click the Tasks icon in the Cisco SD-WAN Manager toolbar to display a log of the file download and other recent activities.

Install Signed Certificate

If in Administration > Settings > Certificate Signing by Symantec, you selected the Manual option for the certificate-generation process, use the Install Certificate button to manually install certificates on the controller devices.

After Symantec or your enterprise root CA has signed the certificates, they return the files containing the individual signed certificates. Place them on a server in your local network. Then install them on each controller:

  1. In the Controllers tab, click Install Certificate.


    Note

    Starting from Cisco IOS XE Catalyst SD-WAN Release 17.13.1a, the Controllers tab is renamed as the Control Components tab to stay consistent with Cisco Catalyst SD-WAN rebranding.

  2. In the Install Certificate window, select a file, or copy and paste the certificate text.

  3. Click Install to install the certificate on the device. The certificate contains information that identifies the controller, so you do not need to select the device on which to install the certificate.

  4. Repeat Steps the steps above to install additional certificates.

Export Root Certificate

  1. In the Controllers tab, click the Export Root Certificate button.


    Note

    Starting from Cisco IOS XE Catalyst SD-WAN Release 17.13.1a, the Controllers tab is renamed as the Control Components tab to stay consistent with Cisco Catalyst SD-WAN rebranding.

  2. In the Export Root Certificate window, click Download to export the root certificate to a file.

  3. Click Close.

View a Certificate Signing Request

  1. In the WAN Edge List or Controllers tab, select a device.


    Note

    Starting from Cisco IOS XE Catalyst SD-WAN Release 17.13.1a, the Controllers tab is renamed as the Control Components tab to stay consistent with Cisco Catalyst SD-WAN rebranding.

  2. Click the More Actions icon to the right of the row, and click View CSR to view the certificate signing request (CSR).

View a Device Certificate Signing Request

  1. In the WAN Edge List or Controllers tab, select a Cisco IOS XE Catalyst SD-WAN device.


    Note

    Starting from Cisco IOS XE Catalyst SD-WAN Release 17.13.1a, The Controllers tab is renamed as Control Components tab to stay consistent with Cisco Catalyst SD-WAN rebranding.

  2. Click the More Actions icon to the right of the row, and click View Device CSR to view the certificate signing request (CSR).

    For a Cisco IOS XE Catalyst SD-WAN device where trustpoint has been configured, clicking the More Actions icon allows you to view three options:

    • View Device CSR

    • Generate Feature CSR

    • View Feature CSR


Note

Cisco SD-WAN Manager will generate alarms only if device certificate is installed through Cisco SD-WAN Manager. If you install certificate manually, Cisco SD-WAN Manager will not generate alarms for certificate expiration.

View the Certificate

  1. In the Controllers tab, select a device.


    Note

    Starting from Cisco IOS XE Catalyst SD-WAN Release 17.13.1a, The Controllers tab is renamed as Control Components tab to stay consistent with Cisco Catalyst SD-WAN rebranding.

  2. Click the More Actions icon to the right of the row and click View Certificate.

Generate a Certificate Signing Request

The following procedures describe the process of generating CSRs.

Generate a Controller Certificate Signing Request

  1. From the Cisco SD-WAN Manager menu, choose Configuration > Certificates.

  2. Click Controllers.


    Note

    Starting from Cisco IOS XE Catalyst SD-WAN Release 17.13.1a, The Controllers tab is renamed as Control Components tab to stay consistent with Cisco Catalyst SD-WAN rebranding.

  3. For the desired controller, click … and choose Generate CSR.

    The Generate CSR window is displayed.

  4. In the Generate CSR window, click Download to download the file to your local PC (that is, to the PC you are using to connect to the Cisco SD-WAN Manager NMS).

  5. Repeat the preceding steps to generate a CSR for another controller.

Generate a Feature Certificate Signing Request

  1. From the Cisco SD-WAN Manager menu, choose Configuration > Certificates.

  2. Click WAN Edge List.

  3. For the desired device, click … and choose Generate Feature CSR.

    The Generate Feature CSR window is displayed.

  4. In the Generate Feature CSR window, click OK to continue with the generation of feature CSR. This step authenticates the device trustpoint that has been set and extracts the CSR from the device.

  5. Repeat the steps above for each device for which you are generating a CSR.

Generate a WAN Edge Device Certificate Signing Request

  1. From the Cisco SD-WAN Manager menu, choose Configuration > Certificates.

  2. Click WAN Edge List.

  3. For the desired device, click … and choose Renew Device CSR.

    The Renew Device CSR window is displayed.

  4. In the Renew Device CSR window, click OK to continue with the generation of a new CSR.


Note

Cisco vManage Release 20.9.1 and later releases: Clicking Renew Device CSR resets the RSA private and public keys, and generates a CSR that uses a new key pair. Cisco SD-WAN Manager also resets RSA private and public keys before generating a new CSR in Cisco vManage Release 20.6.4 and later Cisco vManage 20.6.x releases.

Cisco SD-WAN Manager releases other than the above-mentioned releases: Clicking Renew Device CSR generates a CSR using the existing key pair.

Reset the RSA Key Pair

  1. In the Controllers tab, select a device.


    Note

    Starting from Cisco IOS XE Catalyst SD-WAN Release 17.13.1a, The Controllers tab is renamed as Control Components tab to stay consistent with Cisco Catalyst SD-WAN rebranding.

  2. Click the More Actions icon to the right of the row and click Reset RSA.

  3. Click OK to confirm resetting of the device's RSA key and to generate a new CSR with new public or private keys.

Invalidate a Device

  1. In the Controllers tab, select a device.


    Note

    Starting from Cisco IOS XE Catalyst SD-WAN Release 17.13.1a, The Controllers tab is renamed as Control Components tab to stay consistent with Cisco Catalyst SD-WAN rebranding.

  2. Click the More Actions icon to the right of the row and click Invalidate.

  3. Click OK to confirm invalidation of the device.

View Log of Certificate Activities

To view the status of certificate-related activities:

  1. Click the Tasks icon located in the Cisco SD-WAN Manager toolbar. Cisco SD-WAN Manager NMS displays a list of all running tasks along with the total number of successes and failures.

  2. Click a row to see details of a task. Cisco SD-WAN Manager NMS opens a status window displaying the status of the task and details of the device on which the task was performed.

View a Signed Certificate

Signed certificates are used to authenticate Cisco SD-WAN devices in the overlay network. To view the contents of a signed certificate using Cisco SD-WAN Manager:

  1. From the Cisco SD-WAN Manager menu, choose Configuration > Certificates.

  2. Click Controllers.


    Note

    Starting from Cisco IOS XE Catalyst SD-WAN Release 17.13.1a, The Controllers tab is renamed as Control Components tab to stay consistent with Cisco Catalyst SD-WAN rebranding.

  3. For the desired device, click ... and choose View Certificate to view the installed certificate.

Certificate Revocation

Table 1. Feature History

Feature Name

Release Information

Feature Description

Certificate Revocation

Cisco IOS XE Catalyst SD-WAN Release 17.7.1a

Cisco SD-WAN Release 20.7.1

Cisco vManage Release 20.7.1

This feature revokes enterprise certificates from devices based on a certificate revocation list that Cisco SD-WAN Manager obtains from a root certificate authority.

Information About Certificate Revocation

If you are using enterprise certificates with Cisco Catalyst SD-WAN, you can enable Cisco SD-WAN Manager to revoke designated certificates from devices, as needed. For example, you might need to revoke certificates if there has been a security issue at your site.


Note
The certificate revocation feature is disabled by default.

Cisco SD-WAN Manager revokes the certificates that are included in a certificate revocation list (CRL) that Cisco SD-WAN Manager obtains from a root certificate authority (CA).

When you enable the Certificate Revocation feature and provide the URL of the CRL to Cisco SD-WAN Manager, Cisco SD-WAN Manager polls the root CA at a configured interval, retrieves the CRL, and pushes the CRL to Cisco IOS XE Catalyst SD-WAN devices, Cisco vEdge devices, Cisco SD-WAN Validators, and Cisco SD-WAN Controllers in the overlay network. Certificates that are included in the CRL are revoked from devices.

When certificates are revoked, they are marked as not valid. Device control connections remain up until the next control connection flap occurs, at which time device control connections are brought down. To bring a device control connection back up, reinstall a certificate on the device and onboard the device.

When Cisco SD-WAN Manager revokes certificates from devices, the devices are not removed from the overlay network, but they are prevented from communicating with other devices in the overlay network. A peer device rejects a connection attempt from a device whose certificate is in the CRL.

Restrictions for Certificate Revocation

  • By default, the Certificate Revocation feature is disabled. When you enable the Certificate Revocation feature for the first time, control connections to all the devices in the network flap. We recommend that you enable the feature for the first time during a maintenance window to avoid service disruption.

    When you disable the Certificate Revocation feature, control connections to all the devices in the network flap. We recommend that you disable the feature during a maintenance window to avoid service disruption

  • You can use the Certificate Revocation feature only if you are using an enterprise CA to sign certificates for hardware WAN edge certificate authorization, controller certificate authorization, or WAN edge cloud certificate authorization.

  • Cisco SD-WAN Manager can connect to a server to retrieve a CRL only through the VPN 0 interface.


Note
Starting from Cisco vManage Release 20.11.1, connections through the VPN 512 are supported.

Configure Certificate Revocation

Before You Begin

Make a note of the URL of the root CA CRL.

Procedure

  1. From the Cisco SD-WAN Manager menu, choose Administration > Settings.

  2. In the Administration Settings window, click Edit next to Certificate Revocation List.

    The certificate revocation options appear.

  3. Click Enabled.

  4. In the CRL Server URL field, enter the URL of the CRL that you created on your secure server.

  5. In the Retrieval Interval field, enter the interval, in hours, at which Cisco SD-WAN Manager retrieves the CRL from your secure server and revokes the certificates that the CRL designates.

    Enter a value from 1 to 24. The default retrieval interval is 1 hour.

  6. Click Save.

    Cisco SD-WAN Manager immediately retrieves the CRL and revokes the certificates that the CRL designates. From then on, Cisco SD-WAN Manager retrieves the CRL according to the retrieval interval period that you specified.

Configure Third-party CA Certificates to Cisco IOS XE Catalyst SD-WAN devices Using Cisco SD-WAN Manager

Table 2. Feature History

Feature Name

Release Information

Description

Configure Third-party CA Certificates to Cisco IOS XE Catalyst SD-WAN devices using Cisco SD-WAN Manager

Cisco IOS XE Catalyst SD-WAN Release 17.13.1a

Cisco Catalyst SD-WAN Manager Release 20.13.1

Using Cisco SD-WAN Manager, conveniently upload and push generic third-party CA certificates to Cisco IOS XE Catalyst SD-WAN devices with a Trustpoint name. The provisioning is executed via configuration groups parcel, with the status readily viewable in monitoring.

Information About Configure CA Certificates Using Cisco SD-WAN Manager

The Cisco SD-WAN Manager currently permits the upload of third party certificates to devices during their integration with the Cisco Catalyst SD-WAN fabric, yet this function is only available during the control connection establishment and initial device setup.

Starting from Cisco IOS XE Catalyst SD-WAN Release 17.13.1a, the feature enables certificate upload using the UI. The Cisco SD-WAN Manager supports CA certificate uploads even after device setup.

The CA certificates authenticate the server identities and prevent unauthorized access. The Cisco IOS XE Catalyst SD-WAN devices use CA certificates to establish and manage secure connections with different servers in a network. When you upload a CA certificate to Cisco SD-WAN Manager, the Cisco IOS XE Catalyst SD-WAN device uses this certificate information from the configuration group parcels in verifying and authenticating the connections it establishes with servers across a network, thus improving the overall security and integrity of your network traffic.


Note

The CA certificates isn't suited for SSL-based access with router trusted roots.

Supported Devices for Uploading CA Certificates

Cisco IOS XE Catalyst SD-WAN devices

Prerequisites to Configuring CA Certificates

  • Your Cisco SD-WAN Manager must run Cisco Catalyst SD-WAN Manager Release 20.13.1 and later releases to upload CA certificates.

  • Your Cisco IOS XE Catalyst SD-WAN device must run Cisco IOS XE Catalyst SD-WAN Release 17.13.1a and later releases to upload CA certificates.

Restrictions for Uploading CA Certificates

  • Supports only PEM encoded certificate files.

  • Maximum certificate file size: 10 MB.

  • If you are using Cisco Catalyst SD-WAN Multitenancy, you need to be a tenant to upload and manage CA certificates. For more information see, Tenant Role.


    Note

    When you login into Cisco SD-WAN Manager as a provider, you can't upload and manage CA certificates.

Upload CA Certificates

  1. From the Cisco SD-WAN Manager menu, choose Configuration > Certificates.

  2. Click the CA Cert tab.

  3. Click Add CA Certificate.

  4. In the Add CA Certificate pane, enter Certificate Name.

  5. Choose a file or drag and drop to upload a CA certificate.

  6. Click the Paste tab and paste the certificate details.

  7. Click Save.

    On the Certificate Authority page, find the CA certificate listed in the Device Group table.


    Note

    Spot the Expiration Date in the Device Group table for your CA certificate and perform more Actions by clicking the . . . icon.

Delete CA Certificates

  1. From the Cisco SD-WAN Manager menu, choose Configuration > Certificates.

  2. Click the CA Cert tab.

  3. In the Device Group table, select the CA certificate to delete.

  4. Click Delete.


    Note

    Alternate method to delete a CA certificate: click the ... icon in the Actions column and click Delete.

Configure CA Certificates Using Cisco SD-WAN Manager

  1. From the Cisco SD-WAN Manager menu, choose Configuration > Configuration Groups.

    For more information on creating a configuration group, see Configuration Group Workflows.

  2. Add a feature to the configuration group.

    For more information on adding a feature, see Feature Management.

  3. Under System Profile, click Add Feature.

  4. In the Add Feature pane, choose CA Certificate.

  5. Configure the CA Certificates section.

    Table 3. CA Certificates

    Field

    Description
    Type

    Choose CA Certificate from the drop-down list.

    Name

    Enter a name for the certificate.
    Description

    (Optional) Provide a description for the certificate.
    Add CA Certificate

    Click Add CA Certificate to add additional CA certificates.

    TrustPoint Name

    Enter a TrustPoint Name.
    Certificate Name

    Choose a CA certificate to add from the drop-down list.

  6. Click Save.

  7. Deploy the devices associated to the configuration group. For more information, see Deploy Devices.


Note

When you modify a certificate from the Device Group table, the changes won't be mirrored on the device. This is due to the certificate's association with a TrustPoint. To update the certificate, it's necessary to remove the existing TrustPoint that contains the certificate information. Subsequently, create a new TrustPoint and add the certificate to it. Finally, deploy the changes to the device for the certificates to take effect.

Deleting certificates from the Certificates tab doesn't automatically delete the associated TrustPoint. To delete the TrustPoint, you must manually delete and then save the changes to the TrustPoint.

Revoke the CA Certificates

Use the following instructions to revoke a CA certificate:

  1. From the Cisco SD-WAN Manager menu, choose Configuration > Configuration Groups.

  2. Click ... adjacent to the configuration group name and choose Edit.

  3. Click the desired system profile.

  4. Click ... adjacent to the CA certificate feature and choose Delete Feature.

  5. Deploy the changes to the device.

Renew the CA Certificates

Use the following instructions to renew a CA certificate:

  1. Upload the CA certificate that you'd like to renew to the Cisco SD-WAN Manager.

  2. From the Cisco SD-WAN Manager menu, choose Configuration > Configuration Groups.

  3. Click ... adjacent to the configuration group name and choose Edit.

  4. Click the desired system profile.

  5. Click ... adjacent to the CA certificate feature and choose Delete Feature.

  6. Using Configuration Groups, add a feature to the configuration group and follow the instructions from step 3 to step 7 in the Configure CA Certificate topic.

Monitor CA Certificates and PKI Trustpoints

Track CA Certificate

Track a CA certificate using the Issuer Name, Certificate Serial No., and Exipration Date listed in the Cisco SD-WAN Manager.

  1. In the Cisco SD-WAN Manager menu, choose Configuration > Certificates.

  2. Click the CA Cert tab.

  3. The CA certificate added to Cisco SD-WAN Manager appears in the Device Group table.

Monitor CA Certificate Installation

Once the CA certificate installation is complete, the Cisco IOS XE Catalyst SD-WAN device sends the event logs to Cisco Catalyst SD-WAN Manager.

From the Cisco SD-WAN Manager menu, choose Montior > Logs > Events.

The CA certificate installation is listed as an event and appears in the Events table.

Monitor PKI Trustpoints

Monitor PKI Trustpoints using the real time command PKI Trustpoint. For more information, see View PKI Trustpoint information.

CRL-Based Quarantine

Table 4. Feature History

Feature Name

Release Information

Feature Description

CRL-Based Quarantine

 Cisco vManage Release 20.11.1

With this feature you can quarantine SD-WAN edge devices based on a certificate revocation list that Cisco SD-WAN Manager obtains from a certificate authority.

Information About CRL-Based Quarantine

When you use enterprise certificates with Cisco Catalyst SD-WAN, you can use Cisco SD-WAN Manager to quarantine SD-WAN edge devices that are compromised, and their certificates have been revoked.


Note
The certificate revocation list (CRL)-based quarantine feature is disabled by default.

  • Cisco SD-WAN Manager revokes the certificates that are included in a certificate revocation list (CRL). Cisco SD-WAN Manager obtains this list from a certificate authority (CA).

  • At defined intervals, Cisco SD-WAN Manager polls the CRL server for the latest CRL. On receiving the list, Cisco SD-WAN Manager analyzes it to determine which SD-WAN edge device is to be quarantined.

  • Cisco SD-WAN Manager checks if the serial numbers of certificates for each valid SD-WAN edge device in the network match the serial numbers of certificates within the CRL. On finding a match, the certificates on the SD-WAN edge devices are not removed to enable the SD-WAN edge devices to retain a control connection to Cisco SD-WAN Manager.

The quarantine process for SD-WAN edge devices is as follows:

  • For each SD-WAN edge device that is quarantined:

    • Cisco SD-WAN Manager moves the SD-WAN edge device to the staging mode. The staging mode shuts down data traffic while maintaining a control connection to Cisco SD-WAN Manager.

    • Cisco SD-WAN Manager generates notifications for the SD-WAN edge device being quarantined.

For each Cisco SD-WAN Controller that is quarantined, Cisco SD-WAN Manager generates notifications for the controller.


Note
The CRL server connects to Cisco SD-WAN Manager through VPN 0 or VPN 512.

Restrictions for CRL-Based Quarantine

  • You can use the CRL-based quarantine feature only if you have an enterprise CA (certificate authority) to sign certificates for hardware WAN edge certificate authorization, controller certificate authorization, or WAN edge cloud certificate authorization.

  • Disable the CRL to switch from certificate revocation to quarantine or quarantine to certificate revocation. You cannot enable the certificate revocation and CRL-based quarantine option at the same time.

Configure CRL-Based Quarantine

Before You Begin

  • From the Cisco SD-WAN Manager menu, choose Administration > Settings. Click any one of the following options and choose enterprise mode to enable the CRL (certificate revocation list).

    • In the Controller Certificate Authorization field, choose Enterprise Root Certificate or

    • In the Hardware WAN Edge Certificate Authorization field, choose Enterprise Certificate (signed by Enterprise CA) or

    • In the WAN Edge Cloud Certificate Authorization field, choose Manual (Enterprise CA - recommended).

  • Make a note of the URL of the CA CRL.


Note
By default, the CRL-based quarantine feature is disabled.

To configure CRL-based quarantine:

  1. From the Cisco SD-WAN Manager menu, choose Administration > Settings.

  2. In the Administration Settings page, click Edit next to Certificate Revocation List.

    The Certificate Revocation and CRL-Based Quarantine options appear.

  3. Click CRL-Based Quarantine.

  4. In the CRL Server URL field, enter the URL of the CRL that you created on your secure server.

  5. In the Retrieval Interval field, enter the interval in hours. Cisco SD-WAN Manager uses the certificate revocation list (CRL) to quarantine SD-WAN edge devices.

    Enter a value from 1 to 24. The default retrieval interval is 24 hours.

  6. Click VPN 0 or VPN 512. Cisco SD-WAN Manager connects to a server to retrieve the CRL through the VPN 0 or VPN 512 interface.

  7. Click Save.

    Cisco SD-WAN Manager at intervals, polls the CRL server for the latest CRL. This list is analyzed to determine which SD-WAN edge devices are to be quarantined.


Note
If the CRL is disabled in earlier releases, the CRL remains disabled after upgrading to the Cisco vManage Release 20.11.1. If the CRL was enabled in a release prior to Cisco vManage Release 20.11.1, then after upgrading to Cisco vManage Release 20.11.1, the certificate revocation option is enabled with VPN0 as the default.

Manage Root Certificate Authority Certificates in Cisco Catalyst SD-WAN Manager

Feature Name

Release Information

Description

Support for Managing Root CA Certificates in Cisco SD-WAN Manager

Cisco IOS XE Catalyst SD-WAN Release 17.4.1a

Cisco SD-WAN Release 20.4.1

Cisco vManage Release 20.4.1

This feature enables you to add and manage root certificate authority (CA) certificates.

Add a Root Certificate Authority Certificate

  1. In Cisco SD-WAN Manager, choose Administration > Root CA Management.

  2. Click Modify Root CA.

  3. In the Root Certificate field, paste in certificate text, or click Select a File to load a certificate from a file.

  4. Click Add. The new certificate appears in the certificate table. The Recent Status column indicates that the certificate has not yet been installed.

  5. Click Next and review the details of any certificates that have not been installed.

  6. Click Save to install the certificate(s). The new certificate appears in the certificate table.

View a Root Certificate Authority Certificate

  1. In Cisco SD-WAN Manager, choose Administration > Root CA Management.

  2. (optional) In the search field, enter text to filter the certificate view. You can filter by certificate text or attribute values, such as serial number.

  3. In the table of certificates, click More Actions (…) and choose View. A pop-up window appears, displaying the certificate and its details.

Delete a Root Certificate

Use this procedure to delete a root Certificate Authority (CA) certificate.

  1. In Cisco SD-WAN Manager, choose Administration > Root CA Management.

  2. Click Modify Root CA.

  3. Select one or more root certificates in the table and click the trash icon in the Action column. The table shows the certificate as marked for deletion.

  4. Click Next and review the details of any certificates that are marked for deletion.

  5. Click Save to delete the certificate(s).

Enterprise Certificates

In Cisco IOS XE SD-WAN Release 16.11.1 and Cisco SD-WAN Release 19.1, enterprise certificates were introduced. Enterprise certificates replace the controller certificates authorization used previously. For purposes of certificate management, the term controller is used to collectively refer to Cisco SD-WAN Manager, the Cisco Catalyst SD-WAN Controller, and the Cisco Catalyst SD-WAN Validator.


Note

For more information about enterprise certificates, see the ​Cisco Catalyst SD-WAN Controller Certificates and Authorized Serial Number File Prescriptive Deployment Guide.

Use the Certificates page to manage certificates and authenticate WAN edge and controller devices in the overlay network.

Two components of the Cisco Catalyst SD-WAN solution provide device authentication:

  • Signed certificates are used to authenticate devices in the overlay network. Once authenticated, devices can establish secure sessions between each other. It is from Cisco SD-WAN Manager that you generate these certificates and install them on the controller devices—Cisco SD-WAN Manager, Cisco SD-WAN Validators, and Cisco SD-WAN Controllers.

  • The WAN edge authorized serial number file contains the serial numbers of all valid vEdge and WAN routers in your network. You receive this file from Cisco Catalyst SD-WAN, mark each router as valid or invalid, and then from Cisco SD-WAN Manager, send the file to the controller devices in the network.

Install the certificates and the WAN edge authorized serial number file on the controller devices to allow the Cisco Catalyst SD-WAN overlay network components to validate and authenticate each other and thus to allow the overlay network to become operational.

Configure Enterprise Certificates for Cisco SD-WAN Controllers

Feature Name

Release Information

Description

Support for Secondary Organizational Unit

Cisco IOS XE Catalyst SD-WAN Release 17.2.1r

Cisco SD-WAN Release 20.1.1

This optional feature allows you to configure a secondary organizational unit when configuring the certificates. If specified, this setting is applied to all controllers and edge devices.

Support for Subject Alternative Name (SAN)

Cisco IOS XE Catalyst SD-WAN Release 17.4.1a

Cisco SD-WAN Release 20.4.1

Cisco vManage Release 20.4.1

This feature enables you to configure subject altenative name (SAN) DNS Names or uniform resource identifiers (URIs). It enables multiple host names and URIs to use the same SSL certificate.

Support for Specifying Any Organization for WAN Edge Cloud Device Enterprise Certificates

Cisco Catalyst SD-WAN Control Components Release 20.11.1

When configuring controller certificate authorization for enterprise certificates on WAN edge cloud devices, you can specify any organization in the Organization field. You are not limited to names such as Viptela LLC, vIPtela Inc, or Cisco Systems. This enables you to use your organization’s certificate authority name or a third-party certificate authority name.

Support for Certificates Without the Organizational Unit Field

Cisco IOS XE Catalyst SD-WAN Release 17.12.1a

Cisco Catalyst SD-WAN Control Components Release 20.12.1

Enterprise certificates that you install on devices do not require the Organizational Unit (OU) field to be defined. Earlier, this field was used as part of the authentication of a device.

Information About Enterprise Certificates

Enterprise certificates allow organizations to use their own private certificate signing authority rather than having to rely on public certificate signing authorities. You can also apply custom certificate properties using the Set CSR Properties field.


Note

In the 16.11/19.1 release, enterprise certificates were introduced. Enterprise certificates replace the controller certificates authorization that were used previously. An independent organization handles the signing of enterprise certificates.

Use the Configuration > Certificates page to manage certificates and authenticate WAN edge and controller devices in the overlay network.

Two components of the Cisco Catalyst SD-WAN solution provide device authentication:

  • Signed certificates are used to authenticate devices in the overlay network. Once authenticated, devices can establish secure sessions between each other. It is from Cisco SD-WAN Manager that you generate these certificates and install them on the controller devices—Cisco SD-WAN Manager instances, Cisco SD-WAN Validators, and Cisco SD-WAN Controller.

  • WAN edge authorized serial number file contains the serial numbers of all valid vEdge and WAN routers in your network. You receive this file from Cisco Plug and Play (PnP), mark each router as valid or invalid, and then from Cisco SD-WAN Manager, send the file to the controller devices in the network.

You must install the certificates and the WAN edge authorized serial number file on the controller devices to allow the Cisco Catalyst SD-WAN overlay network components to validate and authenticate each other and thus to allow the overlay network to become operational.


Note
For purposes of certificate management, the term controller refers collectively to Cisco SD-WAN Manager, Cisco SD-WAN Controller, and Cisco SD-WAN Validator.

Once you reset a WAN edge device, you have to install the enterprise root certificate manually on the device. If you perform an upgrade, your certificate is retained.


Note

Cisco SD-WAN Manager supports only Base 64 encoded certificates. Other formats, such as DER, encoded are not supported.

For example, the PEM extension is used for different types of X.509v3 files that contain ASCII (Base64) armored data prefixed with a --BEGIN ... line.

Dependency on OU Fields in Enterprise Certificates

From Cisco Catalyst SD-WAN Control Components Release 20.12.1, when onboarding a device, Cisco Catalyst SD-WAN does not require that the associated enterprise certificate have any OU fields defined. However, if at least one OU field is defined, then Cisco Catalyst SD-WAN requires that one of the OU fields match the organization name of the fabric.

From Cisco Catalyst SD-WAN Control Components Release 20.12.2, when onboarding a device, if the associated enterprise certificate has one or more OU fields defined, the OU fields need not match the organization name of the fabric.

Devices that Support Enterprise Certificates

Device

Enterprise Certificate Support

Cisco SD-WAN Manager

Yes

Cisco SD-WAN Validator

Yes

Cisco SD-WAN Controller

Yes

Edge routers

All hardware WAN edge routers

vEdge/IOS-XE-SD-WAN except ASR1002-X, ISRv, CSR1000v

Configure Enterprise Certificates

  1. From the Cisco SD-WAN Manager menu, choose Administration > Settings > Hardware WAN Edge Certificate Authorization.

  2. Click Enterprise Certificate (signed by Enterprise CA).

    On Box Certificate (TPM/SUDI Certificate) is the default option.

  3. If you want to specify custom certificate properties, click Set CSR Properties and configure the following properties.

    Property

    Description

    Domain Name

    Network domain name.

    Do not exceed 17 characters.

    Organizational Unit

    This is a noneditable field. The organization unit must be the same as the organization name used in Cisco SD-WAN Manager.

    Note

     

    For devices using Cisco IOS XE Catalyst SD-WAN Release 17.9.3a or later releases of Cisco IOS XE Release 17.9.x, or Cisco IOS XE Catalyst SD-WAN Release 17.12.1a or later, the certificates that you install on the devices do not require the Organizational Unit field to be defined. However, if a signed certificate includes the Organizational Unit field, the field must match the organization name configured on the device. This addresses the policy of the Certification Authority Browser Forum (CA/Browser Forum), as of September 2022, to stop including an organizational unit in signed certificates. Despite the change in policy of the CA/Browser Forum, some certificate authorities might still include an organizational unit in the signed certificate.

    Secondary Organization Unit

    This optional field is available from Cisco IOS XE Release 17.2 or Cisco SD-WAN Release 20.1.x. If this optional field is specified, it will be applied to all controllers and edge devices.

    Note

     

    If a signed certificate includes the Organizational Unit field or the Secondary Organizational Unit field, one of these fields must match the organization name configured on the device. This addresses the policy of the Certification Authority Browser Forum (CA/Browser Forum), as of September 2022, to stop including an organizational unit in signed certificates. Despite the change in policy of the CA/Browser Forum, some certificate authorities might still include an organizational unit in the signed certificate.

    Organization

    Organization name.

    City

    City name.

    State

    State name.

    Email

    Email address.

    2-Letter Country Code

    Country code.

    Subject Altenative Name (SAN) DNS Names

    Optionally, you can configure multiple host names to use the same SSL certificate.

    Example: cisco.com and cisco2.com

    Subject Altenative Name (SAN) URIs

    Optionally, you can configure multiple uniform resource identifiers (URIs) to use the same SSL certificate.

    Example: cisco.com and support.cisco.com

  4. Choose Select a file to upload a root certificate authority file.

    The uploaded root certificate authority displays in the text box.

  5. Click Save.

  6. From the Cisco SD-WAN Manager menu, choose Configuration > Devices.

  7. Select the Upload WAN Edge List tab.

  8. Browse to the location of the Cisco IOS XE Catalyst SD-WAN devices and Cisco vEdge devices list and click Upload.

  9. On the Configuration > Certificates page, click ... and choose an action:

    • View Enterprise CSR (certificate signing request): Copy the CSR and sign it using the enterprise root certificate, and upload the signed certificate on Cisco SD-WAN Manager using the Install Certificate operation. Cisco SD-WAN Manager automatically discovers on which hardware edge the certificate needs to be installed on.

    • View Enterprise Certificate: After the certificate is installed, you can see the installed certificate and download it.

    • Renew Enterprise CSR: If you need to install a new certificate on the hardware device, you can use the Renew Enterprise CSR option. The Renew Enterprise CSR option generates the CSR. You can then view the certificate (View Enterprise CSR option) and install the certificate (Install Certificate option). This step flaps the control connections as a new serial number. You can see the new serial number and expiry data on the Configuration > Certificates page.


      Note

      The certificates that you install on devices in the Cisco Catalyst SD-WAN overlay do not require the Organizational Unit field to be defined. However, if a signed certificate includes the Organizational Unit field, the field must match the organization name configured on the device.

    • Revoke Enterprise Certificate: This option removes the enterprise certificate from the device and moves it back to prestaging. The device has only Cisco SD-WAN Validator and Cisco SD-WAN Manager controls up.

    For a Cisco IOS XE Catalyst SD-WAN device, click ... and choose an action:

    • View Feature CSR:

      • Copy the CSR available from the Cisco IOS XE Catalyst SD-WAN device.

      • Sign the certificate using the enterprise root certificate from a certifying authority.

      • Upload the signed certificate on Cisco SD-WAN Manager using the Install Feature Certificate operation.

        Cisco SD-WAN Manager automatically discovers on which hardware edge the certificate needs to be installed. After you install feature certificate, the option View Feature Certificate is available.

    • View Feature Certificate: After you install the feature certificate, you can view the feature certificate and download it.

    • Revoke Feature Certificate: This option removes the feature certificate or trustpoint information from the Cisco IOS XE Catalyst SD-WAN device. After revoking a certificate, all actions against devices are not available. To view all actions for a device, ensure that you configure logging information of the device to a Transport Layer Security (TLS) profile with authentication type as server, and then configure back to mutual. Alternatively, to view the actions, reset Cisco IOS XE Catalyst SD-WAN device to factory default configuration.

      To reset a device to factory default:

      • From the Cisco SD-WAN Manager menu, choose Configuration > Templates.

      • Create a device template with the factory-default template.

        The factory-default template is, Factory_Default_feature-name_Template. See Create a Device Template from Feature Templates for information about creating a device template with feature template.

  10. Click Install Certificate or Install Feature Certificate to upload the signed certificate.

    The certificate must be a signed certificate. Initially, the state is CSR Generated.

    The state changes to Certificate Installed when successfully installed.

  11. From the Cisco SD-WAN Manager menu, choose Configuration > Certificates. You can see enterprise certificate columns, including the device type, chassis-id, enterprise serial number, and enterprise certificate date.

Invalidate a Device Certificate

Before deleting a WAN edge device, invalidate the device.

  1. From the Cisco SD-WAN Manager menu, choose Configuration > Certificates.

  2. In the row showing the device, click Invalid to invalidate the device.

Authorize a Controller Certificate for an Enterprise Root Certificate

  1. From the Cisco SD-WAN Manager menu, choose Administration > Settings.

  2. In the Controller Certificate Authorization area, click Edit.

  3. Click Enterprise Root Certificate. If a warning appears, click Proceed to continue.

  4. Optionally, click Set CSR Properties to configure certificate signing request (CSR) details manually.


    Note

    In a multi-tenant scenario, if you configure CSR properties manually and if you are using Cisco Catalyst SD-WAN Control Components Release 20.11.1 or later, then ensure that devices in the network are using Cisco IOS XE Catalyst SD-WAN Release 17.11.1a or later. In a single-tenant scenario, this is not required.

    In a multi-tenant scenario, if you configure CSR properties manually, then when you are ready to generate a CSR for a tenant device, enter the tenant's organization name in the Secondary Organizational Unit field described below. In a multi-tenant scenario, if you are generating a CSR for a service provider device, this is not required.

    The following properties appear:

    • Domain Name: Network domain name. Maximum 17 characters.

    • Organizational Unit


      Note

      Organizational Unit is a noneditable field. This field is auto-filled with the organization name that you have configured for Cisco SD-WAN Manager in Administration > Settings > Organization Name.

    • Secondary Organizational Unit: This optional field is only available in Cisco IOS XE Release 17.2 or Cisco SD-WAN Release 20.1.x and onwards. Note that if this optional field is specified, it will be applied to all controllers and edge devices.

    • Organization: Beginning with Cisco vManage Release 20.11.1, when configuring controller certificate authorization for enterprise certificates on WAN edge cloud devices, you can specify any organization in this field. You are not limited to names such as Viptela LLC, vIPtela Inc, or Cisco Systems. This enables you to use your organization’s certificate authority name or a third-party certificate authority name. The maximum length is 64 characters, and can include spaces and special characters. Cisco SD-WAN Manager validates the name when you enter it.

    • City

    • State

    • Email

    • 2-Letter Country Code

    • Subject Altenative Name (SAN) DNS Names: (optional) You can configure multiple host names to use the same SSL certificate. Example: cisco.com and cisco2.com

    • Subject Altenative Name (SAN) URIs: (optional) You can configure multiple uniform resource identifiers (URIs) to use the same SSL certificate. Example: cisco.com and support.cisco.com

  5. Paste an SSL certificate into the Certificate field or click Select a file and navigate to an SSL certificate file.

  6. (Optional) In the Subject Alternative Name (SAN) DNS Names field, you can enter multiple host names to use the same SSL certificate.

    Example: cisco.com and cisco2.com

  7. (Optional) In the Subject Alternative Name (SAN) URIs field, you can enter multiple URIs to use the same SSL certificate.

    Example: cisco.com and support.cisco.com

    This is helpful for an organization that uses a single certificate for a host name, without using different subdomains for different parts of the organization.

Generate a Bootstrap Configuration

The on-site bootstrap process involves generating a bootstrap configuration file that loads from a bootable USB drive or from internal boot flash to a device that supports SD-WAN. When the device boots, it uses the information in the configuration file to come up on the network.


Note

If you need to generate a bootstrap configuration, use the Configuration > Devices page, click …, and choose Generate Bootstrap Configuration.


Note

Beginning with Cisco vManage Release 20.7.1, there is an option available when generating a bootstrap configuration file for a Cisco vEdge device, enabling you generate two different forms of the bootstrap configuration file.

  • If you are generating a bootstrap configuration file for a Cisco vEdge device that is using Cisco Catalyst SD-WAN Release 20.4.x or earlier, then check the The version of this device is 20.4.x or earlier check box.

  • If you are generating a bootstrap configuration for a Cisco vEdge device that is using Cisco SD-WAN Release 20.5.1 or later, then do not use the check box.

Cisco PKI Controller Certificates

From software release 19.x and onwards, there is an option to use Cisco as the certificate authority (CA) instead of Symantec/Digicert for Cisco Catalyst SD-WAN controller certificates.

This section describes deployment types, scenarios to administer, install, and troubleshoot controller certificates using Cisco public key infrastructure (PKI). Cisco PKI provides certificate management to support security protocols such IP Security (IPSec), secure shell (SSH), and secure socket layer (SSL).

The major difference between Symantec/Digicert and Cisco PKI certificates is that Cisco PKI certificates are linked to a Smart Account (SA) and Virtual Account (VA) in Plug and Play (PnP) and do not require manual approval using a portal like Digicert. Each VA has a limit of 100 certificates, meaning that each overlay has a limit of 100 certificates, and after the certificate signing request (CSR) is generated, the approval and installation happens automatically if the Cisco SD-WAN Manager settings are set correctly.

Devices are added and certificates are installed automatically from the Cisco PKI servers. No intervention is required to approve the certificate.

Supported Devices for Cisco PKI Certificates

The following are the supported devices for using Cisco PKI certificates.

Device

Support

Cisco SD-WAN Manager

Yes

Cisco Catalyst SD-WAN Validator

Yes

Cisco Catalyst SD-WAN Controller

Yes

Cisco vEdge devices

Yes

Cisco IOS XE Catalyst SD-WAN devices

Yes

Use Cases for Cisco PKI Controller Certificates

Use Case: Cisco-Hosted Cloud Overlays with Software Version 19.x and Above

Prerequisites

Cisco SD-WAN Manager and the controllers should all be running the same software version.

On the Configuration > Devices > Controllers page, ensure that the OOB IP address and credentials are updated for all the controllers.


Note

Starting from Cisco IOS XE Catalyst SD-WAN Release 17.13.1a, The Controllers tab is renamed as Control Components tab to stay consistent with Cisco Catalyst SD-WAN rebranding.

You can verify the software version for the new or expired overlays without having control connections using SSH.

  1. SSH to each of the controllers and the version should show during the SSH process.

  2. You do not need to actually have the credentials work, therefore you can run this on a controller where the credentials do not work.

    Repeat this process for all the controllers in the overlay to make sure.

  3. Customer Smart Account credentials need to be ready using either of the following methods:

    1. Email and request the customer contact from PnP trigger notifications to individually email you and provide the Smart Account credentials.

      or

    2. Email and request the customer contact to log on to Cisco SD-WAN Manager and add them. Also ensure that you ask the customer for their IPs tobe added to the allowed list..

      Ensure that if asking the customer to provide their customer contact to log on, this step is done after asking the customer for their IPs to be added to the allowed list, so that they can reach the Cisco SD-WAN Manager GUI, be be able to log in, and input their Smart Account credentials.

      To find your Smart Account credentials, from the Cisco SD-WAN Manager menu, choose Administration > Settings > Smart Account Credentials .

      Enter the user name and password and click Save.

Runbook to Request and Install Cisco PKI Certificates

  1. Verify that you have satisfied the prerequisites and that you have added the Smart Account credentials.

  2. From the Cisco SD-WAN Manager menu, choose Administration > Settings > Controller Certificate Authorization and click Edit.

  3. Click Cisco (Recommended).


    Note

    Cisco SD-WAN Manager displays an error if the Smart Account credentials are not added. Check the prerequisites.

  4. Set the validity period to 1 year for POCs, 2 years for production overlays in the drop-down.

  5. Set Certificate Retrieve Interval to 1 minute and press Save.


    Note

    Currently there is no customer email field to notify customers about approval because the certificates are auto-approved as soon as the CSR request is done.

  6. From this step onwards, the process is the same as for the Symantec/Digicert controllers in the Cisco SD-WAN Manager GUI.

    From the Cisco SD-WAN Manager menu, choose Configuration > Certificates and click Controllers. Click … and choose Generate CSR.


    Note

    Starting from Cisco IOS XE Catalyst SD-WAN Release 17.13.1a, The Controllers tab is renamed as Control Components tab to stay consistent with Cisco Catalyst SD-WAN rebranding.

    The operation status shows the CSR sent for signing, the certificate signed and installed automatically without needing human intervention.

  7. The certificates are installed automatically. If successful, the Configuration > Certificates > Controllers page shows the following:


    Note

    Starting from Cisco IOS XE Catalyst SD-WAN Release 17.13.1a, The Controllers tab is renamed as Control Components tab to stay consistent with Cisco Catalyst SD-WAN rebranding.

    • Expiration date for the certificates for each controller

    • Operation Status column:

      • Cisco SD-WAN Validator: "Installed"

      • Cisco SD-WAN Manager and Cisco Catalyst SD-WAN Controller: "Cisco SD-WAN Validator Updated"

    • Certificate Serial column: Certificate serial number

  8. Ensure that the control connections have come up to the controllers on the Cisco SD-WAN Manager dashboard.

Use Case: Migration of an Active Existing Overlay from Digicert to Cisco PKI Controller Certificates During Certificate Renewal

Prerequisites

Cisco SD-WAN Manager, controllers, and vEdges should all have their control connections up.

Ensure OOB IP address and credentials are updated in Configuration > Devices > Controllers.


Note

Starting from Cisco IOS XE Catalyst SD-WAN Release 17.13.1a, The Controllers tab is renamed as Control Components tab to stay consistent with Cisco Catalyst SD-WAN rebranding.

For each controller, click … and verify the updates.

Migrate an Active Existing Overlay from Digicert to Cisco PKI Controller Certificates

  1. In Cisco SD-WAN Manager, verify that the control connections to controllers and Cisco vEdge devices are up.

    If the control connections are not up, migrating from Digicert to Cisco PKI cannot proceed.

    If the control connections are only partially up, that is some Cisco vEdge devices are control down, then those Cisco vEdge devices will not be able to automatically reconnect to the controllers if their control comes up after the certificates have been moved to Cisco PKI.

    If it is a case of expired certificates and control connections are down, then certificates need to be renewed on Digicert first and control connections need to be brought up before migrating them to the Cisco PKI controller certificates.

  2. Verify that the software version of the controllers is 19.x or later.

    How to Verify the Software Version for the Active Existing Overlays (with Valid Control Connections to Controllers) Using Cisco SD-WAN Manager

    1. From the Cisco SD-WAN Manager menu, choose Maintenance > Software Upgrade.

    2. Click Manager and check the Current Version column. Verify that it is 19.x or later.

      If the control connections are up and Cisco SD-WAN Manager and controller versions are not 19.x or later, then upgrade them first (Cisco vEdge devices need not be upgraded) before migration to Cisco PKI can be done.


      Note

      It is mandatory that controllers upgraded to 19.x should immediately have their certificates renewed with Cisco PKI as part of the upgrade; they cannot be allowed to run with the existing Symantec certificates even if those certificates are going to remain valid.

    3. After verifying the prerequisites, check that the Cisco PKI root-CA has been propagated to all the controllers and the Cisco vEdge devices. This requires SSH access to the controllers.

      1. SSH into the Cisco SD-WAN Manager and controllers and run the following command: show certificate root-ca-cert | include Cisco.

        If the output is blank or does not show the result, escalate to the cloud infrastructure team.

    4. Customer Smart Account credentials need to be ready by either of the following methods:

      1. Email and request the customer contact from a PnP trigger notification to individually email you and provide the Smart Account credentials.

        or

      2. Email and request your customer contact to log on to the Cisco SD-WAN Manager themselves and add them. Also ensure that you ask for the customer IPs to be added to the allowed list.

        Ensure that if asking the customer to provide, this step is done after asking the customer for their IPs to be added to the allowed list, so that they can reach the Cisco SD-WAN Manager GUI, be able to log on, and input the Smart Account Credentials.

        To view the Smart Account credentials, from the Cisco SD-WAN Manager menu, choose Administration > Settings and see the Smart Account Credentials section.

      3. Enter the username and password and click Save.

        Once all the prerequisites have been satisfied, follow the Runbook to Request and Install Cisco PKI Certificates procedure to request CSRs and get the Cisco certificates installed. Verify that all the control connections to the controllers and the Cisco vEdge devices have come back up. If not, then escalate to the cloud infrastructure team.

Runbook to Request and Install Cisco PKI Certificates

  1. Verify that you have satisfied the prerequisites and that you have added the Smart Account credentials.

  2. From the Cisco SD-WAN Manager menu, choose Administration > Settings, and in the Controller Certificate Authorization section, click Edit.

  3. Click Cisco (Recommended).


    Note

    Cisco SD-WAN Manager displays an error if the Smart Account credentials are not added. Check the prerequisites.

  4. Set the validity period to 1 year for POCs, 2 years for production overlays in the drop-down.

  5. Set Certificate Retrieve Interval to 1 minute and press Save.


    Note

    Currently there is no customer email field to notify customers about approval because the certificates are auto-approved as soon as the CSR request is done.

  6. From this step onwards, the process is the same as for the Symantec/Digicert controllers in the Cisco SD-WAN Manager GUI.

    From the Cisco SD-WAN Manager menu, choose Configuration > Certificates and click Controllers . Click … and choose Generate CSR.


    Note

    Starting from Cisco IOS XE Catalyst SD-WAN Release 17.13.1a, The Controllers tab is renamed as Control Components tab to stay consistent with Cisco Catalyst SD-WAN rebranding.

    The operation status shows the CSR sent for signing, the certificate signed and installed automatically without requiring intervention.

  7. The certificates are installed automatically. If successful, the Configuration > Certificates > Controllers page shows the following:


    Note

    Starting from Cisco IOS XE Catalyst SD-WAN Release 17.13.1a, The Controllers tab is renamed as Control Components tab to stay consistent with Cisco Catalyst SD-WAN rebranding.

    • Expiration date for the certificates for each controller

    • Operation Status column:

      • Cisco SD-WAN Validator: "Installed"

      • Cisco SD-WAN Manager and Cisco SD-WAN Controller: "Cisco SD-WAN Validator Updated"

    • Certificate Serial column: Certificate serial number

  8. Ensure that the control connections have come up to the controllers on the Cisco SD-WAN Manager dashboard.

  9. Set the Certificate Retrieve Interval to 1 minute.

  10. Click Sync Root Certificate to migrate the Cisco vEdge devices or Cisco IOS XE Catalyst SD-WAN devices in Cisco SD-WAN Manager to Cisco pki. This support available from 19.2.1 version or later.

  11. Click Save.

Use Case: Submitting CSRs and Downloading Certificates on On-Premises Controllers

The following steps require access to PnP and to the SA/VA in question. Customers have access to their own SA/VA.

Prerequisites

The prerequisites are the same in the above cases, except that you use the manual method for installing the certificates.

Runbook

  1. From the Cisco SD-WAN Manager menu, choose Administration > Settings. In the Controller Certificate Authorization section, verify that it is set to Manual.

  2. Generate the CSRs for the controllers.

    From the Cisco SD-WAN Manager menu, choose Configuration > Certificates and click Controllers.


    Note

    Starting from Cisco IOS XE Catalyst SD-WAN Release 17.13.1a, The Controllers tab is renamed as Control Components tab to stay consistent with Cisco Catalyst SD-WAN rebranding.

    Click … and choose Generate CSR.

    Download each CSR to a file with a filename .csr and keep it ready to submit to the PnP portal for getting the signed certificates.

  3. Log on to the PnP portal to the required SA/VA and select the Certificates tab.

  4. Click Generate Certificate and follow the steps to give a name for the certificate file, paste the CSR, and download the signed certificate.

    The finished certificate is ready for download. Repeat this process for each CSR and download all the required certificates.

  5. To install the downloaded certificates, from the Cisco SD-WAN Manager menu, choose Configuration > Certificates and click Controllers.


    Note

    Starting from Cisco IOS XE Catalyst SD-WAN Release 17.13.1a, The Controllers tab is renamed as Control Components tab to stay consistent with Cisco Catalyst SD-WAN rebranding.

    Click Install Certificate.

    After installation, verify that the control connections are up.

Debugging and Log Information

  1. Check the Cisco Catalyst SD-WAN Validator profile under the VA in PnP to verify that the correct organization name exists.

  2. Check the output at /var/log/nms/vmanage-server.log on Cisco SD-WAN Manager for logs of the entire certificate process.

  3. Verify that Cisco SD-WAN Manager has internet connectivity to reach the Cisco PKI servers.

Web Server Certificate for Cisco SD-WAN Manager

To establish a secure connection between your web browser and the Cisco SD-WAN Manager server using authentication certificates, you must generate a CSR to create a certificate, have it signed by a root CA, and then install it. You must install a separate certificate on each Cisco SD-WAN Manager server in a cluster by performing the following steps for each server:

  1. From the Cisco SD-WAN Manager menu, choose Administration > Settings.

  2. In the Web Server Certificate area, click CSR.

  3. In the Common Name field, enter the domain name or IP address of the Cisco SD-WAN Manager server. For example, the fully-qualified domain name of Cisco SD-WAN Manager could be vmanage.org.local.

  4. In the Organizational Unit field, enter the unit name within your organization — for example, Network Engineering.

  5. In the Organization field, enter the exact name of your organization as specified by your root CA — for example, Viptela Inc.

  6. In the City field, enter the name of the city where your organization is located — for example, San Jose.

  7. In the State field, enter the state in which your city is located — for example, California.

  8. In the 2-Letter Country Code field, enter the two-letter code for the country in which your state is located. For example, the two-letter country code for the United States of America is US.

  9. Click Validity and choose the validity period for the certificate.

  10. Optionally, in the Subject Alternative Name (SAN) DNS Names field, enter the names of DNS severs to which the certificate trust should be extended. If you enter more than one DNS server name, separate each name with a space or a comma.


    Note

    Cisco Catalyst SD-WAN supports SAN DNS names, from Cisco IOS XE SD-WAN release 16.11 and Cisco SD-WAN release 19.1.

  11. Optionally, in the Subject Alternative Name (SAN) URIs field, enter the URIs of resources to which the certificate trust should be extended. If you enter more than one URI, separate each URI with a space or a comma.

    Enter each URI in scheme:value format, where scheme is the protocol for accessing the resource and value is the resource. For example, https://example.example.com or scp://example.example.com.


    Note

    Cisco Catalyst SD-WAN supports SAN URIs beginning with Cisco IOS XE SD-WAN release 16.11 and Cisco SD-WAN release 19.1.

  12. Click Generate to generate the CSR.

  13. Send the CSR to your CA server to have it signed.

  14. When you receive the signed certificate, click Certificate near the Web Server Certificate bar to install the new certificate. The View box displays the current certificate on the Cisco SD-WAN Manager server.

  15. Copy and paste the new certificate in the box. Alternatively, click Import and Select a File to download the new certificate file.

  16. Restart the application server and log in to Cisco SD-WAN Manager.

View Web Server Certificate Expiration Date 

When you establish a secure connection between your web browser and the Cisco SD-WAN Manager server using authentication certificates, configure the time period for which the certification is valid (in Step 8 in the previous section). At the end of this time period, the certificate expires. The Web Server Certificate bar shows the expiration date and time.

Starting 60 days before the certificate expires, the Cisco SD-WAN Manager dashboard displays a notification indicating that the certificate will expire soon. This notification is then displayed again 30, 15, and 7 days before the expiration date, and then daily.