Cisco Security Cloud Control User Guide

Managing domains

You can claim and verify an email domain for your enterprise in Security Cloud Control. This is a prerequisite to integrating an identity provider with Security Cloud Sign On. It's also required to enable enterprise administrators to reset users’ passwords or MFA settings in the claimed domain.

Claim and verify a domain

The DNS record you create can be deleted once Security Cloud Control has verified the domain.
You can currently verify a single domain with Security Cloud Control. If you need to verify multiple domains, please open a case with Cisco Technical Assistance Center (TAC).

Before you begin

To complete this task, you will need to be able to create a DNS record on the registrar service for your domain.

The Domains tab lists domains that you've verified or are in the process of verifying. If you haven't claimed a domain, an + Add Domain button is shown instead.

Procedure

Step 1	Select the Domains tab.
Step 2	Click + Add domain.
Step 3	In the Add New Domain screen, enter the domain name you want to claim and click Next. The Verification page shows the Record name and Value of a TXT record you need to create on your domain registrar.
Step 4	In a new browser tab, sign in to your domain name registrar service.
Step 5	Create a new TXT record with the specified Record name and Value provided by Security Cloud Control.
Step 6	Save your changes and allow time for the DNS record to propagate.
Step 7	Return to the Add New Domain and click Verify. A message indicates if the verification was unsuccessful. If the verification was unsuccessful try the following Wait a while longer for the DNS record to propagate. Verify that the type, name and value of the DNS record you created on your domain registrar matches the values generated by Security Cloud Control.