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You can use your phone with these audio devices: a handset, headset, or speakerphone.
The phone is off-hook when the handset is lifted or another audio device is in use.
The phone is on-hook when the handset is in its cradle and other audio devices are not in use.
The following table describes how to use the handset.
Lift it to go off-hook; replace it in the cradle to go on-hook. The ringing line is selected automatically. Contact your system administrator for the options to select the primary line each time. |
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Your phone supports four- or six-wire headset jacks for wired headsets. Cisco Unified IP Phones 7945G, 7965G, and 7975G also support wireless headsets. For information about purchasing headsets, see Headset Support.
You can use a headset with all the controls on your phone, including and .
However, if you use a wireless headset, refer to the wireless headset documentation for instructions.
If you use AutoAnswer, see AutoAnswer with Headset or Speakerphone.
Note | The sidetone and send gain levels are applicable only to Cisco Unified IP Phones 7945, 7965, and 7975. |
Cisco Unified IP Phones 7945G, 7965G, and 7975G support wireless headsets. Refer to the wireless headset documentation for information about using the wireless headset remote features. Also, check with your system administrator to be sure your phone can use a wireless headset with the wireless headset remote hookswitch control feature.
If you use a headset that supports wideband, you may experience improved audio sensitivity if you enable the wideband setting on your phone (this setting is disabled by default). To access the setting, choose .
If the Wideband Headset setting is dimmed, then you cannot control this setting.
Check with your system administrator to be sure your phone system is configured to use wideband. If the system is not configured for wideband, you may not detect any additional audio sensitivity even when using a wideband headset. To learn more about your headset, refer to the headset documentation or contact your system administrator for assistance.
If the handset is in its cradle and is not lit, many of the actions you can take to dial a number or answer a call will trigger speakerphone mode automatically.
When AutoAnswer is enabled, your phone answers incoming calls automatically after a few rings. Your system administrator configures AutoAnswer to use either the speakerphone or a headset. You may use AutoAnswer if you receive a high volume of incoming calls.
AutoAnswer is disabled when the Do Not Disturb feature is active.