Table Of Contents
About This Guide
Objectives
Audience
Cisco IOS Software Documentation
Organization
Document Conventions
Obtaining Documentation
World Wide Web
Documentation CD-ROM
Ordering Documentation
Documentation Feedback
Obtaining Technical Assistance
Cisco.com
Technical Assistance Center
Contacting TAC by Using the Cisco TAC Website
Contacting TAC by Telephone
About This Guide
This chapter discusses the objectives, audience, conventions, and organization of the Cisco IAD2420 Series Integrated Access Devices Software Configuration Guide, and provides general information about Cisco IOS software documentation.
Objectives
This guide explains how to complete a startup configuration, and describes two ways to configure the various basic functions and the interfaces: by use of the setup command facility, and through the Cisco command-line interface (CLI).
This guide also describes where to find information on using the Cisco IOS software to perform other configuration tasks, such as configuring a Voice over IP interface.
Audience
This publication is designed for the person who is responsible for configuring your Cisco IAD. This guide is intended primarily for the following audiences:
•Customers with technical networking background and experience
•System administrators familiar with the fundamentals of router-based internetworking, but who might not be familiar with Cisco IOS software
•System administrators who are responsible for installing and configuring internetworking equipment, and who are familiar with Cisco IOS software
Cisco IOS Software Documentation
In addition to the information provided in this publication, you might need to refer to the Cisco IOS documentation set. The Cisco IOS software documentation is divided into nine modules and two master indexes. Each module consists of two books: a configuration guide and a corresponding command reference. Chapters in a configuration guide describe protocols, configuration tasks, and Cisco IOS software functionality and contain comprehensive configuration examples. Chapters in a command reference provide complete command syntax information. Each configuration guide can be used in conjunction with its corresponding command reference.
Two master indexes provide indexing information for the Cisco IOS software documentation set: an index for the configuration guides and an index for the command references. In addition, individual books contain a book-specific index.
These publications are available on the Documentation CD-ROM that accompanies your Cisco IAD. See the "Obtaining Documentation" section for more information.
Organization
Table 1 describes the contents of each chapter in this document.
Document Conventions
The Cisco IOS documentation set uses the following conventions:
Convention
|
Description
|
^ or Ctrl
|
^ or Ctrl represents the Control key. For example, the key combination ^D or Ctrl-D means hold down the Control key while you press the D key. Keys are indicated in capital letters but are not case sensitive.
|
string
|
A string is a nonquoted set of characters. For example, when setting an SNMP community string to public, do not use quotation marks around the string or the string will include the quotation marks.
|
Convention
|
Description
|
^ or Ctrl
|
^ or Ctrl represents the Control key. For example, the key combination ^D or Ctrl-D means hold down the Control key while you press the D key. Keys are indicated in capital letters but are not case sensitive.
|
boldface font
|
Commands and keywords.
|
italic font
|
Variables for which you supply values.
|
[ ]
|
Keywords or arguments that appear within square brackets are optional.
|
{x | y | z}
|
A choice of required keywords appears in braces separated by vertical bars. You must select one.
|
screen font
|
Examples of information displayed on the screen.
|
boldface screen font
|
Examples of information you must enter.
|
< >
|
Nonprinting characters, for example passwords, appear in angle brackets in contexts where italic font is not available.
|
[ ]
|
Default responses to system prompts appear in square brackets.
|
Note
|
Means reader take note. Notes contain helpful suggestions or references to additional information and material.
|
Timesaver This symbol means the described action saves time. You can save time by performing the action described in the paragraph.
|
Caution This symbol means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.
|
Tips This symbol means the following information will help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information, similar to a Timesaver.
|
Within the Cisco IOS software documentation, the term router is generally used to refer to a variety of networking devices, including IADs.
Obtaining Documentation
The following sections provide sources for obtaining documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at the following sites:
•http://www.cisco.com
•http://www-china.cisco.com
•http://www-europe.cisco.com
Documentation CD-ROM
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.
Ordering Documentation
Cisco documentation is available in the following ways:
•Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products MarketPlace:
http://www.cisco.com/public/ordsum.html
•Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:
http://www.cisco.com/go/subscription
•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, in North America, by calling 800 553-NETS(6387).
Documentation Feedback
If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:
Attn Document Resource Connection
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.
Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.
Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.
To access Cisco.com, go to the following website:
http://www.cisco.com
Technical Assistance Center
The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.
Contacting TAC by Using the Cisco TAC Website
If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:
http://www.cisco.com/tac
P3 and P4 level problems are defined as follows:
•P3—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.
•P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration.
In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.
To register for Cisco.com, go to the following website:
http://www.cisco.com/register/
If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:
http://www.cisco.com/tac/caseopen
Contacting TAC by Telephone
If you have a priority level 1 (P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
P1 and P2 level problems are defined as follows:
•P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.
•P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.