Table Of Contents
Preface
Document Objectives
Audience
Document Organization
Document Conventions
Safety Warnings
Terms and Acronyms
Related Documentation
Documentation Roadmap
Obtaining Documentation
World Wide Web
Documentation CD-ROM
Ordering Documentation
Documentation Feedback
Obtaining Technical Assistance
Cisco.com
Technical Assistance Center
Cisco TAC Web Site
Cisco TAC Escalation Center
Preface
This section discusses document objectives, targeted audience, document organization, document conventions, terms and acronyms, and related documentation available.
Document Objectives
This guide describes the initial site preparation, hardware installation, and troubleshooting of the Cisco AS5850 universal gateway. Also included is information describing the hardware components, including server cards, route switch controller cards, cooling module, maintenance monitors, power supplies, and cables.
Audience
This guide is designed for the system technician who is responsible for installing the Cisco AS5850. The system technician should be familiar with electronic circuitry and wiring practices and have experience as an electronic or electromechanical technician. It is assumed that the system technician has experience with the installation of high-end networking equipment.
This guide does not include software configuration instructions for the Cisco AS5850. For software configuration, refer to the Cisco AS5850 Universal Gateway Commissioning Guidelines that shipped with your universal gateway.
This publication does not address the specific server cards for the Cisco AS5850. For specific information about the server cards, refer to the Cisco AS5850 Universal Gateway Card Guide that shipped with your universal gateway.
For a complete description of Cisco IOS software, refer to the Cisco IOS configuration guides and command references and to the documents listed in the "Related Documentation" section.
Document Organization
This table describes the contents of each chapter in this document.
Document Conventions
This publication uses the following conventions to convey instructions and information.
Convention
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Description
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boldface font
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Commands and keywords.
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italic font
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Variables for which you supply values.
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[ ]
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Keywords or arguments that appear within square brackets are optional.
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{x | y | z}
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A choice of required keywords appears in braces separated by vertical bars. You must select one.
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screen font
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Examples of information displayed on the screen.
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boldface screen font
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Examples of information you must enter.
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< >
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Nonprinting characters, for example passwords, appear in angle brackets in contexts where italic font is not available.
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[ ]
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Default responses to system prompts appear in square brackets.
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Note 
Means reader take note. Notes contain helpful suggestions or references to materials not contained in this manual.
Caution Means
reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.
Timesaver Means the action described saves time. You can save time by performing the action described in the paragraph.
Tip Means the following information might help you solve a problem.
Safety Warnings
Safety warnings appear throughout this publication in procedures that, if performed incorrectly, might harm you. A warning symbol precedes each warning statement. To see translations of safety warnings pertaining to the Cisco AS5850, refer to the Regulatory Compliance and Safety Information document that shipped with your system.
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Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
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Waarschuwing
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Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen. Voor vertalingen van de waarschuwingen die in deze publicatie verschijnen, kunt u het document Regulatory Compliance and Safety Information (Informatie over naleving van veiligheids- en andere voorschriften) raadplegen dat bij dit toestel is ingesloten.
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Varoitus
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Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä julkaisussa esiintyvien varoitusten käännökset löydät laitteen mukana olevasta Regulatory Compliance and Safety Information -kirjasesta (määräysten noudattaminen ja tietoa turvallisuudesta).
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Attention
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Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers posés par les circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions d'avertissements figurant dans cette publication, consultez le document Regulatory Compliance and Safety Information (Conformité aux règlements et consignes de sécurité) qui accompagne cet appareil.
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Warnung
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Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt. Übersetzungen der in dieser Veröffentlichung enthaltenen Warnhinweise finden Sie im Dokument Regulatory Compliance and Safety Information (Informationen zu behördlichen Vorschriften und Sicherheit), das zusammen mit diesem Gerät geliefert wurde.
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Avvertenza
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Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti. La traduzione delle avvertenze riportate in questa pubblicazione si trova nel documento Regulatory Compliance and Safety Information (Conformità alle norme e informazioni sulla sicurezza) che accompagna questo dispositivo.
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Advarsel
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Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du utfører arbeid på utstyr, må du vare oppmerksom på de faremomentene som elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker. Hvis du vil se oversettelser av de advarslene som finnes i denne publikasjonen, kan du se i dokumentet Regulatory Compliance and Safety Information (Overholdelse av forskrifter og sikkerhetsinformasjon) som ble levert med denne enheten.
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Aviso
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Este símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá causar danos físicos. Antes de começar a trabalhar com qualquer equipamento, familiarize-se com os perigos relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir possíveis acidentes. Para ver as traduções dos avisos que constam desta publicação, consulte o documento Regulatory Compliance and Safety Information (Informação de Segurança e Disposições Reguladoras) que acompanha este dispositivo.
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¡Advertencia!
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Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los procedimientos estándar de prevención de accidentes. Para ver una traducción de las advertencias que aparecen en esta publicación, consultar el documento titulado Regulatory Compliance and Safety Information (Información sobre seguridad y conformidad con las disposiciones reglamentarias) que se acompaña con este dispositivo.
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Varning!
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Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanligt förfarande för att förebygga skador. Se förklaringar av de varningar som förkommer i denna publikation i dokumentet Regulatory Compliance and Safety Information (Efterrättelse av föreskrifter och säkerhetsinformation), vilket medföljer denna anordning.
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Terms and Acronyms
The following acronyms, initialisms, and terms identify the Cisco AS5850 system components and features:
•Egress interface—The router switch controller interface to a network, such as the Internet or a corporate intranet or backbone. Supported interfaces include Fast Ethernet and Gigabit Ethernet interfaces.
•Enhanced Route Switch Controller card ERSC - A faster RSC, supporting more calls, better redundancy, and stratum 3 clocking.
•Front and rear—The front of the server is defined as the card-insertion side and provides access to the line cards and the cooling module. The rear or back of the server is defined as the power-entry side and provides access to the two power-entry modules.
•Ingress interface—Server cards that connect to the telco network and contain the necessary functionality to terminate a telco connection. The ingress interface terminates digital calls. The Cisco AS5850 currently supports CT1, CE1, CT3, and STM1 ingress interfaces.
•Maintenance bus (Mbus)—Used for monitor and control within the Cisco AS5850.
•Online insertion and removal (OIR)—A feature that allows you to insert and remove modules and cards without interruption to service, while the system is powered on.
•Pulse code modulation (PCM)—A specific way of representing an analog waveform in digital format.
•Power-entry module (PEM)—A -48 VDC power supply module.
•Power-entry module and filter (PEMF)—A -48 VDC power supply module with filtering.
•Route switch controller (RSC) card—A printed circuit board that connects to the server backplane and performs routing functions. The route switch controller card also supports environmental monitoring and board initialization at power-up.
•Server card—A trunk card or port card.
•Time-division multiplexing bus (TDM bus)—A server proprietary serial telecommunications backplane that enables multiple channels of data to be transmitted over the same medium. The TDM bus connects a DS0 channel (from the ingress interface) to an individual modem on the modem card.
•Trunk card—A printed circuit board that connects to the server backplane and contains trunk circuitry. The trunk card acts as the ingress interface through which all calls are received, and terminates incoming digital calls. Trunk cards can also have port-handling capabilities. Incoming modem calls are handled by universal ports on the trunk card or routed through a TDM interface on the backplane to another universal port card.
Related Documentation
The Cisco IOS software running your Cisco AS5850 includes extensive features and functionality. For information regarding the Cisco AS5850 that is beyond the scope of this document, or for additional information, use the following resources:
Timesaver Make sure that you have access to the documents listed in Table 2. These documents are available on the document CD-ROM and on the World Wide Web. Some documents are also available in print. If you need further assistance, see the "Obtaining Documentation" section.
Table 2 Related and Referenced Documents
Cisco Product
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Document Title
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Cisco AS5850
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•Cisco AS5850 Universal Gateway Hardware Installation Guide (this book)
•Cisco AS5850 Universal Gateway Card Guide
•Cisco AS5850 Universal Gateway Regulatory Compliance and Safety Information
•Cisco AS5850 Universal Gateway Commissioning Guidelines
•Cisco AS5850 Operations, Administration, Maintenance, and Provisioning Guide, available online at: http://www.cisco.com/univercd/cc/td/doc/product/access/acs_serv/as5850/sw_conf/5850oamp/index.htm
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Network management system
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•Configuration notes, updates, and release notes
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Cisco IOS software1
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•Configuration Fundamentals Configuration Guide
•Configuration Fundamentals Command Reference
•Dial Solutions Configuration Guide
•Wide-Area Networking Configuration Guide
•Wide-Area Networking Command Reference
•Network Protocols Configuration Guide
•Network Protocols Command Reference
•Configuration Builder Getting Started Guide
•Internetwork Troubleshooting Guide
•Debug Command Reference
•System Error Messages
•Cisco IOS Software Command Summary
•Cisco Management Information Base (MIB) User Quick Reference
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Documentation Roadmap
Documentation for the Cisco AS5850 includes the following documents, listed in the order they will be needed:
•Cisco AS5850 Universal Gateway Hardware Installation Guide (this book)—Covers the initial installation of the Cisco AS5850 in a rack, providing power and network connections, and verifying proper startup of the server.
•Cisco AS5850 Universal Gateway Regulatory Compliance and Safety Information—Provides required compliance information and translated safety warnings for procedures in all manuals in the document set.
•Cisco AS5850 Universal Gateway Card Guide—Provides reference information for cards handling incoming trunk lines and port services.
•Cisco AS5850 Universal Gateway Commissioning Guidelines—Provides initial basic configuration information needed to provide remote access traffic on the server.
•Cisco AS5850 Operations, Administration, Maintenance, and Provisioning Guide—Provides advanced configuration information, hardware replacement procedures, required regular administration task procedures, and other ongoing tasks performed during the operational life of the Cisco AS5850, available online at: http://www.cisco.com/univercd/cc/td/doc/product/access/acs_serv/as5850/sw_conf/5850oamp/ index.htm
Obtaining Documentation
These sections explain how to obtain documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at this URL:
http://www.cisco.com
Translated documentation is available at this URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.
Ordering Documentation
You can order Cisco documentation in these ways:
•Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:
http://www.cisco.com/public/ordsum.html
•Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:
http://www.cisco.com/go/subscription
•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, U.S.A.) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).
Documentation Feedback
You can submit comments electronically on Cisco.com. In the Cisco Documentation home page, click the Fax or Email option in the "Leave Feedback" section at the bottom of the page.
You can e-mail your comments to bug-doc@cisco.com.
You can submit your comments by mail by using the response card behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you with these tasks:
•Streamline business processes and improve productivity
•Resolve technical issues with online support
•Download and test software packages
•Order Cisco learning materials and merchandise
•Register for online skill assessment, training, and certification programs
If you want to obtain customized information and service, you can self-register on Cisco.com. To access Cisco.com, go to this URL:
http://www.cisco.com
Technical Assistance Center
The Cisco Technical Assistance Center (TAC) is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two levels of support are available: the Cisco TAC Web Site and the Cisco TAC Escalation Center.
Cisco TAC inquiries are categorized according to the urgency of the issue:
•Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.
•Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.
•Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.
•Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.
The Cisco TAC resource that you choose is based on the priority of the problem and the conditions of service contracts, when applicable.
Cisco TAC Web Site
You can use the Cisco TAC Web Site to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to this URL:
http://www.cisco.com/tac
All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:
http://www.cisco.com/register/
If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC Web Site, you can open a case online by using the TAC Case Open tool at this URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.
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