Table Of Contents
Preface
Document Objectives
Audience
Document Organization
Document Conventions
Safety Guidelines
Telephone Wiring Guidelines
Preventing Electrostatic Discharge Damage
Related Documentation
New Hardware Features
Obtaining Documentation
Cisco.com
Documentation DVD
Ordering Documentation
Documentation Feedback
Cisco Product Security Overview
Reporting Security Problems in Cisco Products
Obtaining Technical Assistance
Cisco Technical Support Website
Submitting a Service Request
Definitions of Service Request Severity
Obtaining Additional Publications and Information
Preface
This section discusses document objectives, targeted audience, document organization, document conventions, terms and acronyms, and additional documentation available.
Document Objectives
This guide describes the initial hardware installation and troubleshooting of server cards for the Cisco AS5850 universal gateway.
Audience
This guide is intended as a reference for the system technician who is responsible for installing the Cisco AS5850 server cards. The system technician should be familiar with electronic circuitry and wiring practices and have experience as an electronic or electromechanical technician. It is assumed that the system technician has experience with the installation of high-end networking equipment.
This guide includes minimal software configuration instructions for the Cisco AS5850. For more complete software configuration information, refer to the Cisco AS5850 Operations, Administration, Maintenance, and Provisioning Guide, available online at: http://www.cisco.com/univercd/cc/td/doc/product/access/acs_serv/as5850/sw_conf/5850oamp/ index.htm
For a complete description of Cisco IOS software, refer to the Cisco IOS configuration guides and command references and to the documents listed in the "Related Documentation" section.
Document Organization
This table describes the contents of each chapter in this document.
Table 1 Document Organization
Chapter
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Title
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Description
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Chapter 1
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Replacing or Installing Server Cards
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Provides an overview of the system component mechanical functions and the importance of following the correct procedures, and describes the installation and removal of server cards.
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Chapter 2
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24 Channelized T1/E1 Trunk Card
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Provides an overview of the channelized T1/E1 trunk card, describes its features, and lists its physical specifications. Also described are the LEDs, clocking, port monitoring, cable and connector pinouts, and troubleshooting information.
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Chapter 3
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Channelized T3/216 Universal Port Card
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Provides an overview of the channelized T3 trunk card, describes its features, and lists its physical specifications. Also described are the LEDs, clocking, port monitoring, cable and connector pinouts, and troubleshooting information.
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Chapter 4
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SDH/STM-1 Trunk Card
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Provides an overview of the SDH/STM-1 trunk card, describes its features, and lists its physical specifications. Also described are the LEDs, clocking, port monitoring, cable and connector pinouts, and troubleshooting information.
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Chapter 5
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Universal Port Cards
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Provides an overview of the 324 universal port card (UPC), which supports modem services and includes steps for verifying and troubleshooting your universal port card installation.
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Appendix A
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Cabling Specifications
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Describes pinout information.
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Document Conventions
This publication uses the following conventions to convey instructions and information.
Table 2 Document Conventions
Convention
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Description
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boldface font
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Commands and keywords.
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italic font
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Variables for which you supply values.
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[ ]
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Keywords or arguments that appear within square brackets are optional.
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{x | y | z}
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A choice of required keywords appears in braces separated by vertical bars. You must select one.
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screen font
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Examples of information displayed on the screen.
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boldface screen font
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Examples of information you must enter.
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< >
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Nonprinting characters, for example passwords, appear in angle brackets in contexts where italic font is not available.
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[ ]
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Default responses to system prompts appear in square brackets.
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Note 
Means reader take note. Notes contain helpful suggestions or references to materials not contained in this manual.
Caution Means
reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.
Timesaver Means the action described saves time. You can save time by performing the action described in the paragraph.
Tip Means the following information might help you solve a problem.
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Warning
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IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.
SAVE THESE INSTRUCTIONS
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Waarschuwing
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BELANGRIJKE VEILIGHEIDSINSTRUCTIES
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt raadplegen.
BEWAAR DEZE INSTRUCTIES
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Varoitus
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TÄRKEITÄ TURVALLISUUSOHJEITA
Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla.
SÄILYTÄ NÄMÄ OHJEET
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Attention
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IMPORTANTES INFORMATIONS DE SÉCURITÉ
Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.
CONSERVEZ CES INFORMATIONS
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Warnung
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WICHTIGE SICHERHEITSHINWEISE
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
BEWAHREN SIE DIESE HINWEISE GUT AUF.
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Avvertenza
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IMPORTANTI ISTRUZIONI SULLA SICUREZZA
Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle avvertenze riportate in questo documento.
CONSERVARE QUESTE ISTRUZIONI
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Advarsel
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VIKTIGE SIKKERHETSINSTRUKSJONER
Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne enheten.
TA VARE PÅ DISSE INSTRUKSJONENE
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Aviso
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INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.
GUARDE ESTAS INSTRUÇÕES
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¡Advertencia!
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INSTRUCCIONES IMPORTANTES DE SEGURIDAD
Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo.
GUARDE ESTAS INSTRUCCIONES
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Varning!
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VIKTIGA SÄKERHETSANVISNINGAR
Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning.
SPARA DESSA ANVISNINGAR
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Aviso
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INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo.
GUARDE ESTAS INSTRUÇÕES
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Advarsel
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VIGTIGE SIKKERHEDSANVISNINGER
Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de oversatte advarsler, der fulgte med denne enhed.
GEM DISSE ANVISNINGER
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Safety Guidelines
This section provides safety and electrostatic discharge (ESD) prevention guidelines to help you avoid injury to yourself and avoid damage to equipment. We recommend the following safety guidelines when working with any equipment that connects to electrical power or telephone wiring:
•Locate the emergency power off switch for the room in which you are working before beginning any procedures requiring access to the chassis interior.
•Never work alone if potentially hazardous conditions exist.
•Never assume that power has been disconnected from a circuit; always check.
•Never perform any action that creates a potential hazard to people or makes the equipment unsafe.
•Carefully examine your work area for possible hazards such as moist floors, ungrounded power extension cables, and missing safety grounds.
Telephone Wiring Guidelines
Cisco recommends the following guidelines when working with any equipment that is connected to telephone wiring or to other network cabling:
•Never install telephone wiring during a lightning storm.
•Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
•Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
•Always use caution when installing or modifying telephone lines.
Preventing Electrostatic Discharge Damage
Electrostatic discharge (ESD) damages equipment and impairs electrical circuitry. ESD occurs when printed circuit cards are improperly handled and results in complete or intermittent failure.
The system server cards and controller cards consist of a printed circuit card that is fixed in a metal carrier. Electromagnetic interference (EMI) shielding, connectors, and ejector levers are integral components of the carrier. Handle cards by their carrier edges or ejector levers only; never touch the printed circuitry, card components, or connector pins.
Although the metal carrier helps to protect the printed circuitry from ESD, you should wear a preventive antistatic strap whenever handling the server cards or controller cards. Ensure that the strap makes good skin contact, and connect the strap's clip to an unpainted chassis surface to safely channel unwanted ESD voltages to ground.
If no wrist strap is available, ground yourself by touching the metal part of the chassis.
Following are guidelines for preventing ESD damage:
•Always use an ESD wrist strap or ankle strap when installing or replacing modem cards. Ensure that the ESD strap makes contact with your skin.
•Handle all system components by their metal carrier edges and ejector levers only; avoid touching the printed circuitry, card components, or any connector pins.
•Place all system components that have been removed on an antistatic surface with the printed circuit card components facing upward or in a static shielding bag. If you are returning a server card to the factory, immediately place it in a static shielding bag.
Caution Periodically check the resistance value of the antistatic strap. The measurement should be within the range of 1 to 10 megohm.
Related Documentation
The Cisco IOS software running your Cisco AS5850 includes extensive features and functionality. For information regarding the Cisco AS5850 that is beyond the scope of this document, or for additional information, use the following resources:
Timesaver Make sure that you have access to the documents listed in Table 3. These documents are available in print, on DVD-ROM, and on the World Wide Web. If you need further assistance, see the "Obtaining Documentation" section.
Table 3 Related and Referenced Documents
Cisco Product
|
Document Title
|
Cisco AS5850 Universal Gateway
|
•Cisco AS5850 Universal Gateway Hardware Installation Guide
•Cisco AS5850 Universal Gateway Card Guide (this guide)
•Cisco AS5850 Universal Gateway Commissioning Guidelines
•Cisco AS5850 Operations, Administration, Maintenance, and Provisioning Guide, available online at: http://www.cisco.com/univercd/cc/td/doc/product/access/acs_serv/as5850/sw_conf/5850oamp/index.htm
|
Network management system
|
•Configuration notes, updates, and release notes
|
Cisco IOS software1
|
•Configuration Fundamentals Configuration Guide
•Configuration Fundamentals Command Reference
•Dial Solutions Configuration Guide
•Wide-Area Networking Configuration Guide
•Wide-Area Networking Command Reference
•Network Protocols Configuration Guide
•Network Protocols Command Reference
•Configuration Builder Getting Started Guide
•Troubleshooting Internetworking Systems
•Debug Command Reference
•System Error Messages
•Cisco IOS Software Command Summary
•Cisco Management Information Base (MIB) User Quick Reference
|
New Hardware Features
New hardware features available after the release of this document can be found at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/access/acs_serv/as5850/hw_inst/index.htm
New server cards will be added to the Cisco AS5850 Universal Gateway Card Guide, and other changes to Cisco AS5850 hardware will be addressed in the Cisco AS5850 Universal Gateway Hardware Installation Guide.
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
You can access the Cisco website at this URL:
http://www.cisco.com
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation DVD
Cisco documentation and additional literature are available in a Documentation DVD package, which may have shipped with your product. The Documentation DVD is updated regularly and may be more current than printed documentation. The Documentation DVD package is available as a single unit.
Registered Cisco.com users (Cisco direct customers) can order a Cisco Documentation DVD (product number DOC-DOCDVD=) from the Ordering tool or Cisco Marketplace.
Cisco Ordering tool:
http://www.cisco.com/en/US/partner/ordering/
Cisco Marketplace:
http://www.cisco.com/go/marketplace/
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
•Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering tool:
http://www.cisco.com/en/US/partner/ordering/
•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 1 800 553-NETS (6387).
Documentation Feedback
You can send comments about technical documentation to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Cisco Product Security Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
From this site, you can perform these tasks:
•Report security vulnerabilities in Cisco products.
•Obtain assistance with security incidents that involve Cisco products.
•Register to receive security information from Cisco.
A current list of security advisories and notices for Cisco products is available at this URL:
http://www.cisco.com/go/psirt
If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:
http://www.cisco.com/en/US/products/products_psirt_rss_feed.html
Reporting Security Problems in Cisco Products
Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:
•Emergencies — security-alert@cisco.com
•Nonemergencies — psirt@cisco.com
Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x.
Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one that has the most recent creation date in this public key server list:
http://pgp.mit.edu:11371/pks/lookup?search=psirt%40cisco.com&op=index&exact=on
In an emergency, you can also reach PSIRT by telephone:
•1 877 228-7302
•1 408 525-6532
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.
Cisco Technical Support Website
The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year, at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447
For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
•Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:
http://www.cisco.com/go/marketplace/
•Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:
http://www.ciscopress.com
•Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:
http://www.cisco.com/packet
•iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:
http://www.ilmc.com/iq_magazine
•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
http://www.cisco.com/ipj
•World-class networking training is available from Cisco. You can view current offerings at this URL:
http://www.cisco.com/en/US/learning/index.html
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