Cisco Unified CallManager System Guide, Release 4.2(1) - Music On Hold [Cisco Unified Communications Manager (CallManager)]

Table Of Contents

Music On Hold

Music On Hold

The integrated Music On Hold (MOH) feature allows users to place on-net and off-net users on hold with music that is streamed from a streaming source. The Music On Hold feature allows two types of hold:

•End-user hold

•Network hold, which includes transfer hold, conference hold, and call park hold

Music On Hold also supports other scenarios where recorded or live audio is needed.

For information and configuration procedures for Music on Hold, refer to the Music On Hold chapter in the Cisco CallManager Features and Services Guide.

	Cisco Unified CallManager System Guide, Release 4.2(1)
	Music On Hold
Cisco Unified CallManager System Guide, Release 4.2(1) Index Preface Introduction Cisco IP Telephony Overview System Configuration Overview Multilevel Administration System-Level Configuration Settings Clustering Redundancy Call Admission Control Cisco TFTP Device Support Services Auto-Registration Partitions and Calling Search Spaces Time-of-Day Routing Understanding Route Plans Application Dial Rules Overview Understanding the Directory Managing User Directory Information Media Resource Management Annunciator Conference Bridges Transcoders Music On Hold Media Termination Points Cisco DSP Resources for Transcoding, Conferencing, and MTP Voice Mail Connectivity to Cisco CallManager SMDI Voice Mail Integration Cisco Unity Messaging Integration Cisco DPA Integration Call Park and Directed Call Park Call Pickup Cisco IP Phone Services Cisco CallManager Extension Mobility and Phone Login Features Cisco CallManager Attendant Console Cisco IP Manager Assistant Understanding Cisco CallManager Voice Gateways Understanding IP Telephony Protocols Understanding Session Initiation Protocol (SIP) Understanding Cisco CallManager Trunk Types Cisco IP Phones Understanding Video Telephony Computer Telephony Integration (Revised 01/08/2007) Cisco ATA 186 and Cisco ATA 188 Administrative Tools Overview Administrative Accounts and Passwords	Download this chapter Music On Hold Download the complete book Cisco CallManager System Guide Book Length PDF (PDF - 4 MB) Feedback Table Of Contents Music On Hold Music On Hold The integrated Music On Hold (MOH) feature allows users to place on-net and off-net users on hold with music that is streamed from a streaming source. The Music On Hold feature allows two types of hold: •End-user hold •Network hold, which includes transfer hold, conference hold, and call park hold Music On Hold also supports other scenarios where recorded or live audio is needed. For information and configuration procedures for Music on Hold, refer to the Music On Hold chapter in the Cisco CallManager Features and Services Guide.
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