Table Of Contents
A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - Q - R - S - T - U - V -
index
A
adding
Cisco Catalyst 6000 FXS ports 5-10
Cisco Catalyst 6000 FXS ports to Cisco CallManager 5-15
Cisco VG200 gateways and ports 5-1
Cisco VG200 gateways to Cisco CallManager 5-7
CTI port/user combination 4-5
CTI ports 3-1
phone/user combination 4-5
phone/user combination to Cisco CallManager 4-9
phones 3-1
phones users 4-5
phones using TAPS 6-1
users 4-1
users to Cisco CallManager 4-4
applications server
problems with TAPS 7-9
attendant DN 5-4
auto-registration 6-1
auto signal adjustment
from IP network 5-11
into IP network 5-11
B
BAT
accessing online help 1-3
browser requirements 1-2
default location of log files 7-1
error messages 7-3
installing 2-1
log files 7-1
online help 1-3
overview 1-1
services stopped during installation 2-1
specifications 1-1
starting 1-3
stopping 1-4
troubleshooting 7-1, 7-3
uninstalling 2-3
using 1-2
version 1-3
viewing log files 7-2
BAT.xls
phone and user combinations 4-6
BAT.xlt
creating Cisco Catalyst 6000 FXS ports 5-14
creating CSV file for phone/user combination 4-6
creating users file in Microsoft Excel 4-2
browser requirements 1-2
button template 3-4
C
call forward
creating gateway directory number template 5-20
call forward settings
creating phone template 3-6
calling search space
creating Cisco VG200 template 5-3
creating gateway directory number template 5-20
creating phone template 3-4
CallManager
adding phones 3-12
call pickup group
creating gateway directory number template 5-20
call restart timer 5-12
call waiting
creating phone template 3-5
Cisco CallManager
adding Cisco VG200 gateways 5-7
adding phone/user combination 4-9
adding phones to 3-12
adding users to 4-4
Cisco Catalyst 6000 FXS ports 5-15
default password 4-1
Cisco Catalyst 6000 FXS ports
adding or updating ports 5-10
adding to Cisco CallManager 5-15
creating CSV file 5-13
deleting 5-18
updating 5-16
Cisco VG200
adding gateways 5-1
adding ports 5-1
creating a template 5-2
creating CSV file 5-5
deleting gateways 5-8
updating endpoint identifiers 5-5
combinations
phones users 4-5
configureTAPS 6-9
configuring TAPS 6-6, 6-9
creating
Cisco VG200 template 5-2
CSV file for Cisco Catalyst 6000 FXS ports 5-13
CSV file for Cisco VG200 5-5
CSV file for phones 3-8
CSV file for users 4-2
CSV text file for users 4-4
template for Cisco Catalyst 6000 FXS ports 5-11
template for gateway directory number 5-19
template for phone 3-2
CSV
creating for Cisco Catalyst 6000 FXS ports 5-13
creating for Cisco VG200 gateways 5-5
creating for CTI ports 3-8
creating for phone/user combination 4-6
creating for phones 3-8
creating for users 4-2
creating phone file in Microsoft Excel 3-8
creating text-based file for phone/user combination 4-8
required location for saving files 4-4
string format for phones 3-9
string format for users 4-3
string formats for phone/user combinations 4-7
text file 3-11
text file for phones 3-11
text file for users 4-4
users files 4-2
CTI ports
adding 3-1
adding CTI port/user combination 4-5
associating new port to existing user 3-8
creating CSV file for 3-8
D
deleting
Cisco Catalyst 6000 FXS ports 5-18
Cisco VG200 gateway 5-8
phones 3-17
device pool
creating Cisco VG200 template 5-3
creating phone template 3-4
directory number
creating gateway template 5-19
securing from TAPS 6-9
directory number settings 3-5
directory URL 3-4
disable ring on this line 3-7
downloading
phone configuration using TAPS 6-8
dummy MAC address 3-9
generating list of phones using a 3-13
E
endpoint identifiers
updating 5-5
error messages
BAT 7-3
TAPS 7-6
expected digits 5-4
creating Cisco Catalyst 6000 FXS ports template 5-11
external phone number mask 3-7
creating gateway directory number template 5-20
F
files
CSV must be saved to this location 4-4
G
gateway
adding Cisco VG200 to Cisco CallManager 5-7
creating a template for Cisco VG200 5-2
creating directory number template 5-19
deleting Cisco Catalyst 6000 FXS ports 5-18
updating Cisco Catalyst 6000 FXS ports 5-16
gateways
adding Cisco VG200 5-1
deleting Cisco VG200 5-8
H
halting
TAPS 6-10
help 1-3
hookflash timer 5-12
I
information URL 3-4
install
TAPS 6-3
installing
BAT 2-1
TAPS 6-3
TAPS prerequisites 6-3
J
Java
TAPS exceptions 7-6
java
TAPS exceptions 7-6
L
line
adding to existing phone template 3-7
updating 3-16
load information 3-4
location
creating Cisco VG200 template 5-4
creating phone template 3-4
log files 7-1
BAT 7-1
explanation of file naming convention 7-2
viewing 7-2
logon
change for TAPS 6-6
M
messages 3-4
MGCP member information 5-3
module in slot 5-3
N
num digits 5-4
creating Cisco Catalyst 6000 FXS ports template 5-11
O
offhook validation timer 5-12
onhook validation timer 5-12
online help 1-3
overview
BAT 1-1
TAPS 6-1
P
partition 3-5
password
default Cisco CallManager 4-1
phone
adding lines to existing template 3-7
adding phone/user combination to Cisco CallManager 4-9
adding template for phone/user combinations 4-5
adding to Cisco CallManager 3-12
creating a template 3-2
creating CSV file 3-8
deleting 3-17
entering settings for 3-3
generate a list of, using dummy MAC addresses 3-13
string format in CSV file 3-9
updating 3-15
using dummy MAC address 3-9
phones
adding to Cisco CallManager 3-12
CSV 3-8
CSV text file 3-11
replacing using TAPS 6-1
TAPS 6-1
updating 3-15
pickup settings 3-6
creating gateway directory number template 5-20
port
direction 5-11
level 5-11
type 5-3
port direction 5-4
ports
adding Cisco Catalyst 6000 FXS 5-10, 5-15
adding Cisco VG200 5-1
adding Cisco VG200 to Cisco CallManager 5-7
adding CTI 3-1
creating Cisco Catalyst 6000 FXS template 5-11
deleting Cisco Catalyst 6000 FXS 5-18
updating Cisco Catalyst 6000 FXS 5-16
prefix DN
creating Cisco Catalyst 6000 FXS ports template 5-11
creating Cisco VG200 template 5-4
Q
query
updating lines 3-16
updating phones 3-15
R
repository manager 6-4
S
secureTAPS 6-9
securing directory numbers from TAPS 6-9
services 3-4
settings 3-3
SMDI port number 5-12
specifications 1-1
starting
BAT 1-3
TAPS 6-7
stopping
TAPS 6-10
stopping BAT 1-4
string formats
phone/user combinations 4-7
phones 3-9
user 4-3
T
TAPS
auto-registration must be enabled 6-1
change logon 6-6
configuring 6-6, 6-9
configuring phones 6-1
error messages 7-6
halting 6-10
installing 6-3
instructions for end-users 6-8
java exceptions 7-6
Java TAPS exceptions 7-6
launching TAPS 6-5
overview 6-1
problems on the applications server 7-9
replacing phones 6-1
securing directory numbers 6-9
starting 6-7
stopping 6-10
troubleshooting 7-6
uninstalling 6-5
taps.aef 6-4
template
creating Cisco Catalyst 6000 FXS ports 5-11
creating Cisco VG200 5-2
creating gateway directory number 5-19
creating phone 3-2
troubleshooting
already bound exception 7-7
BAT 7-1, 7-3
class not found 7-8
couldn't create user object. Check if DC Directory is running 7-6
data files (CSV) format do not match phone template/sample file 7-4
errors occur when using the dummy MAC address option 7-4
failure details show on log file 7-3
load information cannot be set for CTI ports 7-5
preprocess exception 7-10
provider exception 7-10
route partition for the call pickup group must be a member of the calling search space for that line 7-5
security exception 7-6
stop BAT does not work 7-3
TAPS 7-6
the call pickup group entered does not exist 7-4
the location entered does not exist 7-5
the manager entered does not exist 7-6
the page cannot be displayed 7-3
the User ID already exists 7-5
the workflow does not start properly 7-9
when the Cisco IP IVR/IP AA server starts, the JTAPI subsystem shows partial service or out of service 7-9
troubleshooting TAPS 7-6
U
uninstalling
BAT 2-3
TAPS 6-5
updating
Cisco Catalyst 6000 FXS ports 5-10, 5-16
endpoint identifiers 5-5
lines 3-16
phone configuration using TAPS 6-8
phones 3-15
uploading file to Cisco IP IVR/IP AA server 6-4
users
adding 4-1
adding phone/user combination 4-5
adding phone/user combination to Cisco CallManager 4-9
adding to Cisco CallManager 4-4
creating CSV file 4-2
creating text-based CSV file 4-4
string format in CSV file 4-3
TAPS 6-1
using
BAT 1-2
V
version 1-3
VIC in subunit 5-3
Viewing log files 7-2