Table Of Contents

Upgrading Cisco MeetingPlace for Outlook

Determining the Upgrade Process

Performing the Upgrade

Upgrading Cisco MeetingPlace for Outlook

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This appendix describes how to upgrade MeetingPlace for Outlook version 4.2.5 or 4.2.7 to Cisco MeetingPlace for Outlook version 4.3.

Read the first section before using the second:

•Determining the Upgrade Process

•Performing the Upgrade

Determining the Upgrade Process

Identify your current configuration according to its specific description to determine the correct upgrade process:

Configuration	Specific Description	Upgrade Instructions
Single-server configuration	There is only one MeetingPlace Web server and MeetingPlace for Outlook components are installed only on that server.	Follow the instructions in Performing the Upgrade.
Segmented (DMZ) configuration	There is a segmented meeting access (DMZ) configuration with one full-access MeetingPlace Web server behind the firewall and one limited-access MeetingPlace Web server in the DMZ, and MeetingPlace for Outlook components are installed only on the internal MeetingPlace Web server. For any other DMZ configuration, contact your support representative.	Follow the instructions in Performing the Upgrade.
Notification services only	Only the Notification Services component is installed, and you are only upgrading that component.	Run the MeetingPlace for Outlook installer on the machine on which the component is installed. At the Welcome dialog box, choose Modify.
All other configurations	—	Contact your support representative.

Performing the Upgrade

Your configuration before and after upgrading must be the same. For example, in a single-server configuration, MeetingPlace Web and MeetingPlace for Outlook must currently reside on the same server in order to be upgraded on the same server. For example:

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Step 1 If you have customized templates, contact your MeetingPlace support representative about MeetingPlace Professional Services before upgrading. See Obtaining Technical Assistance, page x.

Step 2 Verify that your system meets the requirements in System Requirements.

Step 3 Upgrade MeetingPlace Web to version 4.3 on all servers on which it is installed. Refer to the Cisco MeetingPlace Web System Manager's Guide for instructions. Make sure it is up and running.

Step 4 On the computer on which MeetingPlace for Outlook components are installed, run the MeetingPlace for Outlook installer, Setup.exe.

Step 5 When prompted, select Modify to upgrade your current version of MeetingPlace for Outlook.

Step 6 Follow the installer prompts.

In the ConfigClient Utility, make any configuration changes required. Whether or not you make changes, click Save, then click Close. For more information, see Configure Client Setup Utility.

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Note By default, support for Outlook 2003 is enabled, which requires a registry change. To disable it, see the section on the Client Options Tab.

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Step 7 Follow the installer prompts to complete the upgrade.

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