Table Of Contents

A - B - C - D - E - F - G - H - L - M - N - O - P - Q - R - S - T - U - V -

Index

A

about failover 3-3

accessing

administration tools 3-6, 3-17

client tools 3-6, 3-17

phones for listening to and recording messages 3-6

account used for failover 1-3

ActiveAssistant

accessing on active failover server 3-17

failover recording and playback over the phone 3-19

AMIS

limitations 3-21

running the Configuration Manager 3-20

analog voice cables

connections for a circuit-switched phone system 3-4

analog voice lines

installing D-1

automatic failback 3-7

B

Bridge

limitations 3-21

running the Configuration Manager 3-20

C

cables

installing serial cable D-7

circuit-switched phone system

connections for a DTMF integration 3-4

connections for a serial integration 3-5

Cisco Unity Administrator

accessing on active failover server 3-6, 3-17

failover recording and playback over the phone 3-19

Cisco Unity file replication 3-11

configuration

Cisco Unity failover 1-1

Failover Configuration Wizard B-1

settings that are not replicated 3-12

setting up failover on the Cisco Unity servers 1-5

Configuration Manager for AMIS or the Bridge 3-20

connections

analog voice lines D-1

data splitter for serial integrations 3-5

DTMF integration 3-4

IP integration 3-4

serial data cable D-7

serial integration 3-5

conventions, documentation xii

D

data splitter for RS-232 serial cable 3-5, D-8

definitions of terms used 3-2

delay for failover or failback to occur 3-16

DHCP and IP addresses 3-8

disabling failover 2-8

documentation, Cisco Unity set xiv

DTMF integration, connecting the secondary server 3-4

E

Exchange on a separate computer 3-7

exiting Cisco Unity software A-1

F

failback, automatic versus manual 3-7

Failover Configuration Wizard, actions B-1

file replication 3-9

G

glossary 3-2

greetings, using the phone to record and play 3-18

GUI languages settings not replicated 3-12

H

holidays, replication 3-11

I-K

initiating failover and failback manually 2-5

installing lines between the phone system and the Cisco Unity servers D-1

integration

DTMF connections 3-4, D-1

IP connections 3-4

serial connections 3-5, D-1

IntLib directory replication 3-11

IP addresses

changing IP address on failover server 2-10

setting 3-8

IP integration, connecting the secondary server 3-4

IP switch settings not replicated 3-12

L

licensing, using a secondary server without a primary server 3-22

lines

installing analog voice lines D-1

line splitter for analog cables D-2

logon, enabling for subscribers 1-8

M

manual failover and failback

failing back to primary server 2-7

failing over to secondary server 2-6

how it functions 2-6

initiating 2-5

manual versus automatic 3-7

messages, using the phone to record and play 3-18

message store on a separate computer 3-7

monitoring status of servers 3-9

N

network

connections 3-8

failover behavior during network outages 4-1

Node Manager service, replication 3-10

O

outages, network 4-1

overview of failover 3-3

P

phone calls may be dropped during failover 3-9

phone languages settings not replicated 3-12

phones

recording and listening on active failover server 3-6

recording and playing on 3-18

port settings not replicated 3-12

primary server

starting first 3-21

using without a secondary server 3-22

voice messaging functions when active 3-5

procedures

adding the failover account to the local Administrators group 1-3

changing IP address on failover server 2-10

changing name of server for recording and playback over the phone 3-19

changing the name of the server for recording and playback over the phone 3-19

configuring failover and failback 2-2

configuring failover on the primary server 1-5

configuring failover on the secondary server 1-6

confirming changes to UnityDb are completed 2-6

confirming that system keys are connected to the correct servers 1-2

creating the failover account 1-3

deleting objects from Active Directory and Exchange 5.5 C-7

deleting objects from Active Directory and Exchange 5.5 (Cisco Unity 3.0) C-13

deleting references to the Node Manager service on both servers C-2

determining which server is active 2-5

disabling automatic failover and failback 2-8, C-2

disabling sharing for selected folders C-4

disabling SQL replication C-4

enabling subscriber logon 1-8

exiting Cisco Unity software A-1

granting failover account rights to act as part of operating system 1-4

installing Cisco Unity 3.0 Uninstall utility C-11

installing Cisco Unity Uninstall utility C-5

manually failing back to primary server 2-7

manually failing back to primary server when automatic failback is disabled 2-8

manually failing over to secondary server 2-6

manually failing over to secondary server when automatic failover is disabled 2-8

preventing calls from forwarding to the secondary server (Cisco Unity 3.0) C-11

stopping SQL replication and file replication (Cisco Unity 3.0) C-8

supresing uninstallation-related errors and warnings (Cisco Unity 3.0) C-14

uninstalling Cisco Unity 3.0 on the secondary server C-12

uninstalling Cisco Unity 3.0 Uninstall utility C-14

uninstalling Cisco Unity-CM TSP (Cisco Unity 3.0) C-12

uninstalling Cisco Unity on the secondary server C-6

uninstalling Cisco Unity Uninstall utility C-7

uninstalling the Cisco Unity-CM TSP (AV-Cisco TSP) C-5

process

when failback occurs 3-14

when failover occurs 3-13

prompt replication 3-11

Q

qualifications for servers 3-7

R

recordings not replicated 3-12

registry settings not replicated 3-12

removing failover

Cisco Unity 3.0 C-8

Cisco Unity 3.1 C-1

replacing a server 3-20

replication

Cisco Unity files 3-11

conditions when file changes may be lost 3-11

conditions when UnityDb changes may be lost 3-12

data that is not replicated 2-10

files 3-9

frequency of replication for files 3-11

frequency of replication for UnityDb 3-11

holidays 3-11

Node Manager service 3-10

schedules 3-11

settings not replicated 3-12

SQL server database 3-11

switch (phone system) files 3-11

system rules 3-11

UMR (Unity Messaging Repository) 3-11, 3-12

UnityDb 3-11

voice messages 3-12

reports, not available after failover 3-6

reserved IP addresses, setting 3-8

restarting servers, what happens 3-20

restarting the Cisco Unity server A-2

ring equivalency number (REN) limitation D-1

RS-232 serial cable using data splitter for serial integration 3-5, D-7

rules, replication 3-11

S

schedules, replication 3-11

secondary server

administration tools, accessing 3-6, 3-17

client tools, accessing 3-6, 3-17

DTMF integration connections 3-4, D-1

IP integration connections 3-4

phones, listening to and recording messages 3-6

serial integration connections 3-5, D-1

using without a primary server 3-22

voice messaging functions when active 3-6

serial cable

connections for a circuit-switched phone system 3-5

installing D-7

serial integration uses a data splitter for RS-232 cable 3-5

serial integration

connecting the secondary server 3-5

servers

failover 3-3

order for starting 3-21

replacing 3-20

status monitoring 3-9

settings not replicated 3-12

setting up a customized account for failover 1-3

shutting down and restarting server, what happens 3-20

shutting down the Cisco Unity server A-2

SQL server

database replication 3-11

must be on primary and secondary servers 3-7

starting Cisco Unity software A-4

starting servers, order 3-21

static IP addresses, setting 3-8

Status Monitor, accessing on active failover server 3-17

status of servers 3-9

subscriber logon, enabling 1-8

subscriber mailboxes on a separate computer 3-7

switch settings not replicated 3-12

system key

licensing restrictions 3-22

requirements 3-8

verifying connections to correct Cisco Unity servers 1-2

system settings that are not replicated 2-10

system time requirements 3-7

T

terms defined 3-2

time, system 3-7

time for failover or failback to occur 3-16

U

uninstalling failover

Cisco Unity 3.0 C-8

Cisco Unity 3.1 C-1

UnityDb replication 3-11

V

ViewMail for Outlook, failover recording and playback over the phone 3-19

Visual Messaging Interface (VMI)

accessing on active failover server 3-17

failover recording and playback over the phone 3-19

voice message replication 3-12

voice messaging functions

when primary server is active 3-5

when secondary server is active 3-6

Voice Messaging Only configuration not supported 3-8

W-Z

wizard to configure failover B-1