Table Of Contents

A - B - C - D - E - L - M - N - O - P - Q - R - S - T - U - V -

Index

A

accounts

administration 2-45

creating for the Cisco Unity installation 2-45

directory services 2-45

installation 2-44

local system 2-45

message store services 2-45

required for the Cisco Unity installation 2-44

setting Exchange permissions for 2-54

activation code for Cisco Unity 2-3

Active Directory

extending the schema 2-37

installing 2-24

adding

administration account to an admins group 2-49

administration account

adding to an admins group 2-49

creating 2-45

description 2-45

assigning IP address 2-21

attaching

peripheral devices to the Cisco Unity server 2-10

system key to the Cisco Unity server 2-10

B

backing up

Exchange data before upgrading Cisco Unity from version 2.x 4-7

voice messages before upgrading Cisco Unity from version 2.x 4-7

C

call routing rules

restoring settings after upgrading from Cisco Unity 2.x 4-17

writing down settings before upgrading from Cisco Unity 2.x 4-9

changing Windows Explorer settings 2-43

checklist, installation 2-2

Cisco IDS Host Sensor

configuring 2-42

disabling Agent before running installation programs 2-61

re-enabling Agent after running installation programs 2-67

Cisco IDS Host Sensor Agent

installing 2-42

Cisco Unity

activation code 2-3

exporting data to upgrade from version 2.x 4-7

importing data to upgrade from version 2.x 4-15

installing 2-61

registering 2-3

removing version 2.x while upgrading 4-11

Server Configuration, running 2-63

Setup, running 2-61

upgrading 3.1 3-1

upgrading from version 2.x 4-1

See also Cisco Unity server

Cisco Unity-CM TSP, upgrading 3-13

Cisco Unity Permissions wizard

permissions set by D-1

running with Exchange 2000 message store 2-50

running with Exchange 5.5 message store 2-53

setting rights and permissions 2-50

Cisco Unity server

adding to an existing domain 2-24

attaching peripheral devices to 2-10

attaching USB key to 2-23

connecting phone system to 2-10

installing voice cards 2-7

location of 2-10

making a domain controller 2-24

selecting an IP address 2-21

setting up 2-9

verifying the IP address 2-22

See also Cisco Unity

configuration

setting up failover on the Cisco Unity servers 3-14

configuration settings

re-entering after upgrading from Cisco Unity version 2.x 4-17

writing down before upgrading from Cisco Unity version 2.x 4-9

configuring

Cisco IDS Host Sensor 2-42

failover on the secondary server 3-15

RAID arrays 2-10

configuring Exchange 2-35

connecting

Cisco Unity server to network 2-20

peripheral devices to the Cisco Unity server 2-10

system key to the Cisco Unity server 2-10

conventions, documentation x

creating

accounts for the Cisco Unity installation 2-45

D

D/120JCT-EURO voice card A-4

D/120JCT-LS voice card A-4

D/240PCI-T1 voice card A-7

D/41E PCI voice card A-1

data, Cisco Unity

exporting before upgrade from version 2.x 4-7

importing after upgrade from version 2.x 4-15

Database Export utility

data not exported 4-9

exported data 4-8

installing and running 4-10

size of exported database 4-7

Database Import utility

import process 4-15

installing and running 4-16

databases, moving Exchange 2000 (VM, Exchange on Cisco Unity server) 2-33

Dialogic. See voice cards

directory services account

description 2-45

setting Exchange permissions for 2-54

Directory Walker utility

actions 4-5

running, to find and fix unresolved references 4-6

disabling

Cisco IDS Host Sensor Agent before running installation programs 2-61

virus-scanning services before running installation programs 2-60

disabling Found New Hardware wizard for voice cards 2-19

distribution lists, creating custom organizational units for 2-44

documentation

conventions x

domain

accounts required for the Cisco Unity installation 2-44

domain, adding Cisco Unity server to 2-24

domain controller, making Cisco Unity server a 2-24

downgrading

Cisco Unity version 3.1 to 2.4(6) C-2

SQL Server 2000 to MSDE 2000 on an existing Cisco Unity 3.1 system C-1

drive locations for files

determining 2-4

large-scale system (table) 2-7

medium-scale system (table) 2-6

small-scale system (table) 2-5

dual network interface card configuration 2-20

E

Exchange

changing LDAP port number for Exchange 5.5 2-34

configuring 2-35

installing Exchange 2000 administration software 2-36

installing Exchange 2000 Server 2-31

installing Exchange 5.5 2-33

installing Exchange 5.5 administration software 2-36

moving 2000 transaction and system logs, and databases (VM, Exchange on Cisco Unity server) 2-33

required permissions (table) 2-54

setting permissions manually 2-54

Exchange data, backing up before upgrading Cisco Unity from version 2.x 4-7

exporting data from Cisco Unity to upgrade from version 2.x 4-7

extending the Active Directory schema 2-37

F-H

failover

configuring on the secondary server 3-15

confirming that the secondary server is inactive 3-13

files, drive locations for 2-4

firewall, selecting an IP address for the Cisco Unity server 2-21

Found New Hardware wizard, disabling for voice cards 2-19

I-K

IIS hot fix, installing 2-20

importing data into Cisco Unity to upgrade from version 2.x 4-15

installation

accounts required for 2-44

installation account

creating 2-45

description 2-44

setting Exchange permissions for 2-54

installation checklist 2-2

installing

Active Directory 2-24

Cisco IDS Host Sensor Agent 2-42

Cisco Unity 2-61

Database Export utility 4-6, 4-10

driver for the USB key 2-23

Exchange 2000 administration software 2-36

Exchange 2000 Server 2-31

Exchange 5.5 2-33

Exchange 5.5 administration software 2-36

IIS hot fix 2-20

Internet Explorer 2-29

Message Queuing 2.0 2-29

MSDE 2000 2-25

MSXML3 2-30

new service packs for third-party software 3-15

NNTP service (Exchange 2000 only) 2-30

SMTP service (Exchange 2000 only) 2-30

SQL Server 2000 2-25

Uninstaller utility 4-13

virus-scanning software 2-41

voice cards 2-7

Windows 2000 Server 2-13

Windows 2000 Service Pack 3, manually 2-19

Windows Terminal Services, manually 2-39

Windows Terminal Services or pcAnywhere 2-38

Intel Dialogic. See voice cards

Internet Explorer, installing 2-29

IP address

assigning static 2-21

reserving in DHCP 2-21

selecting 2-21

verifying for the Cisco Unity server 2-22

L

LDAP

port error with Uninstaller utility 4-14

port number, changing for Exchange 5.5 2-34

local system account 2-45

description 2-45

logical drives, setting up 2-18

logs, moving Exchange 2000 transaction and system (VM, Exchange on Cisco Unity server) 2-33

M

mailbox store, creating a custom 2-44

Message Queuing 2.0, installing 2-29

messages, backing up before upgrading Cisco Unity from version 2.x 4-7

message store services account

description 2-45

setting Exchange permissions for 2-54

moving

SQL or MSDE databases and transaction log files 2-67

MSDE

moving databases 2-67

MSDE 2000

installing 2-25

upgrading to SQL Server 2000 3-7

MSXML3, installing 2-30

N

network

connecting the Cisco Unity server to 2-20

verifying the Cisco Unity server IP address 2-22

NIC, dual configuration 2-20

NNTP service, installing (Exchange 2000 only) 2-30

O

organizational units, creating custom for users and distribution lists 2-44

P

pcAnywhere, installing 2-38

peripheral devices, attaching to Cisco Unity server 2-10

permissions

manually setting Exchange 2-54

required Exchange (table) 2-54

set by Cisco Unity Permissions wizard D-1

setting with Cisco Unity Permissions wizard 2-50

Permissions wizard. See Cisco Unity Permissions wizard

phone system files, exporting while upgrading from Cisco Unity version 2.x 4-10

phone systems

connecting to Cisco Unity server 2-10

handling settings while upgrading from Cisco Unity version 2.x 4-9

Platform Configuration discs

utility for configuring RAID arrays 2-11

utility to install Windows 2000 2-13

procedures

adding administration account to Domain Admins group 2-49

adding administration account to local Administrators group 2-49

assigning a static IP address 2-22

configuring Cisco IDS Host Sensor 2-42

configuring dual NICs in the Cisco Unity server 2-21

configuring failover on the primary server 3-14

configuring failover on the secondary server 3-15

configuring RAID arrays by using Cisco-provided utility (HP) 2-11

configuring RAID arrays by using Cisco-provided utility (IBM) 2-11

configuring RAID arrays by using manufacturer-provided utility 2-12

connecting Cisco Unity server to network 2-20

disabling the Found New Hardware wizard for the voice-fax cards 2-19

installing Cisco IDS Host Sensor Agent 2-42

installing Windows 2000 by using manufacturer's guided system-setup utility 2-16

installing Windows 2000 by using Platform Configuration discs (HP) 2-13

installing Windows 2000 by using Platform Configuration discs (IBM) 2-14

moving Exchange 2000 transaction and system logs, and databases (VM, Exchange on Cisco Unity server) 2-33

moving SQL or MSDE databases and transaction log files 2-67

running Cisco Unity Permissions wizard with Exchange 2000 message store 2-50

running Cisco Unity Permissions wizard with Exchange 5.5 message store 2-53

setting up logical drives 2-18

Q

quiet parameter, Intel Dialogic

determining the current setting before upgrading from Cisco Unity version 2.x A-10

resetting after upgrading from Cisco Unity version 2.x A-13

R

RAID arrays

configuring 2-10

utilities on server manufacturer disc 2-12

utility on Platform Configuration discs 2-11

re-enabling

Cisco IDS Host Sensor Agent after running installation programs 2-67

virus-scanning services after running installation programs 2-66

registering Cisco Unity 2-3

registry keys

exporting while upgrading from Cisco Unity version 2.x 4-10

reapplying changes after upgrading from Cisco Unity version 2.x 4-18

reinstalling all software on an existing Cisco Unity server to upgrade from version 2.x 4-3

removing

Cisco Unity 2.x while upgrading 4-11

Intel Dialogic voice card software A-10

reserving IP address in DHCP 2-21

resetting security-monitoring software after running installation programs 2-66

rights, setting with Cisco Unity Permissions wizard 2-50

routing rules

restoring settings after upgrading from Cisco Unity 2.x 4-17

writing down settings before upgrading from Cisco Unity 2.x 4-9

running

Database Export utility 4-11

Database Import utility 4-16

Directory Walker utility 4-6

Server Configuration wizard 2-63

Setup program 2-61

Uninstaller utility 4-13

S

schema, extending the Active Directory 2-37

secondary server

configuring failover on 3-15

confirming as inactive 3-13

security-monitoring software

resetting after running installation programs 2-66

setting before running installation programs 2-60

Server Configuration wizard 2-63

service packs, installing new for third-party software 3-15

services account

creating 2-45

setting Exchange permissions for 2-54

setting

Exchange permissions, manually 2-54

rights and permissions with Cisco Unity Permissions wizard 2-50

security-monitoring software before running installation programs 2-60

setting up

logical drives 2-18

Setup program 2-61

SMTP service, installing (Exchange 2000 only) 2-30

SQL

moving databases 2-67

SQL Server 2000

installing 2-25

upgrading from MSDE 2000 3-7

system key

attaching to the Cisco Unity server 2-10

installing the driver for a USB 2-23

system prompts, saving before upgrading from Cisco Unity version 2.x 4-9

T

task lists

upgrading a Cisco Unity 3.0 or 3.1 system without failover 3-1

upgrading a Cisco Unity 3.0 or 3.1 system with failover configured 3-4

upgrading Cisco Unity 2.x to 3.1 4-3

testing, IP address for the Cisco Unity server 2-22

transaction log files, moving 2-67

U

Uninstaller utility

actions 4-12

installing and running 4-13

LDAP port error 4-14

option to skip removal of Exchange objects 4-12

uninstalling. See removing

Unity. See Cisco Unity

Unity server. See Cisco Unity server

unresolved references, finding and fixing 4-5

upgrading

Cisco Unity 3.1 system 3-1

Cisco Unity system from version 2.x 4-1

MSDE 2000 to SQL Server 2000 3-7

USB key, installing the driver for 2-23

users, creating custom organizational units for 2-44

utilities

Cisco Unity 2.4(6) DbImport C-2

Cisco Unity 3.1 Uninstall C-2

Database Export 4-7

Database Import 4-15

Directory Walker 4-5

RAID array configuration, on disc from server manufacturer 2-12

RAID array configuration, on Platform Configuration discs 2-11

Uninstaller (2.x) 4-11

Windows 2000 installation, on disc from server manufacturer 2-15

Windows 2000 installation, on Platform Configuration discs 2-13

V

virus-scanning

disabling services before running installation programs 2-60

installing software 2-41

re-enabling services after running installation programs 2-66

voice cards

D/120JCT-EURO A-4

D/120JCT-LS A-4

D/240PCI-T1 A-7

D/41E PCI A-1

disabling Found New Hardware wizard 2-19

installing 2-7

Intel Dialogic quiet parameter, determining current setting before upgrading from Cisco Unity 2.x A-10

Intel Dialogic quiet parameter, resetting after upgrading from Cisco Unity version 2.x A-13

removing Intel Dialogic software A-10

voice messages, backing up before upgrading Cisco Unity from version 2.x 4-7

W-Z

Windows 2000 Server, installing 2-13

Windows 2000 Service Pack 3, manually installing 2-19

Windows Explorer settings, changing 2-43

Windows Terminal Services, installing 2-38

Windows Terminal Services, manually installing 2-39