Table Of Contents
A - B - C - D - E - F - H - I - J - L - M - N - O - P - Q - R - S - T - U - V - W -
Index
A
accounts
administration 7-2
creating for the Cisco Unity installation 7-2
directory and message store services 7-2
installation 7-2
local services 7-2
required for the Cisco Unity installation 7-1
setting rights and permissions for 7-4
Active Directory, installing on Cisco Unity server 5-15
adding
administration account to an admins group 7-3
Cisco Unity server to existing domain 5-15
administration account
adding to an admins group 7-3
creating 7-2
description 7-2
Anonymous authentication
advantages and disadvantages of 10-2
how it works with Cisco Unity Administrator 10-4
using with Cisco Unity Administrator 10-2
assigning IP address 5-13
attaching peripheral devices to Cisco Unity server 3-5
authentication, methods available for Cisco Unity Administrator 10-2
B
browser, installing with Cisco Unity System Preparation Assistant 5-6
C
challenge/response authentication 10-2
changing folder settings in Windows Explorer 5-10
Cisco Security Agent for Cisco Unity
disabling service 5-14
downloading 2-3
installing 5-12
re-enabling service 8-18
Cisco Unity Administrator
authentication methods available 10-2
description 10-1
setting up to use SSL 8-14
Cisco Unity Installation and Configuration Assistant
configuring Cisco Unity for message store 8-7
configuring services 8-6
description 8-3
installing Cisco Unity software 8-3
installing license files 8-5
integrating phone system with Cisco Unity 8-8
setting default passwords 8-8
setting up the Cisco PCA to use SSL 8-8
Cisco Unity Install License File wizard, running 8-5
Cisco Unity Message Store Configuration wizard, running 8-7
Cisco Unity Permissions wizard, running 7-4
Cisco Unity server
adding to existing domain 5-15
attaching peripheral devices to 3-5
connecting phone system to 3-5
installing Active Directory 5-15
physical location of 3-5
restarting B-2
securing 8-19
shutting down B-2
Cisco Unity Services Configuration wizard, running 8-6
Cisco Unity software
downloading for installation 2-2, 2-4
exiting B-1
installing 8-3
registering 5-4
starting B-3
Cisco Unity System Preparation Assistant
description 5-6
manual procedures for software installed by C-1
Cisco Unity Telephony Integration Manager, running 8-8
configuring
Cisco Unity for message store 8-7
Cisco Unity services 8-6
Cisco Unity software 8-3
dual NIC in Cisco Unity server 5-2
IIS so Cisco Unity Administrator and Status Monitor use Anonymous authentication 10-6
Lotus Notes to use Cisco Unity account 6-3
pcAnywhere 9-2
RAID arrays 4-1
TCP/IP properties 5-13
connecting
peripheral devices to Cisco Unity server 3-5
phone system 3-5
conventions, documentation -ix
creating accounts for the Cisco Unity installation 7-2
D
D/120JCT-Euro A-4
D/120JCT-LS A-4
D/240PCI-T1 A-8
D/41EPCI A-1
D/41JCT-Euro A-1
D/41JCT-LS A-1
databases, moving SQL Server 2000 or MSDE 2000 8-16
data store software, installing manually C-4
demonstration system, default license file for 5-6
Dialogic. See voice cards
directory and message store services account
creating 7-2
description 7-2
setting rights and permissions with Cisco Unity Permissions wizard 7-4
disabling
Cisco Security Agent service 5-14
Found New Hardware wizard for voice cards 5-11
virus-scanning services 5-14
documentation
audience and use ix
conventions ix
required for the Cisco Unity installation 2-1
domain
accounts required for the Cisco Unity installation 7-1
adding Cisco Unity server to existing 5-15
Domino
preparing server(s) for Cisco Unity 6-1
running Cisco Unity Permissions wizard for 7-4
downloading software for installation 2-2
drive locations for files, determining 2-4
drivers-missing error message 3-1
dual NIC, configuring 5-2
E
error message, unknown PCI device 3-1
Example Administrator account, securing against toll fraud 8-15
excluding from virus scanning directory in which Cisco Unity is installed 8-14
exiting Cisco Unity software B-1
F
files, drive locations for 2-4
folder settings, changing in Windows Explorer 5-10
Found New Hardware wizard, disabling for voice cards 5-11
H
hardening Cisco Unity server 8-19
I
IIS, configuring so Cisco Unity Administrator and Status Monitor use Anonymous authentication 10-6
installation
accounts required for 7-1
overview of mandatory tasks 1-1
required documentation for 2-1
installation account
creating 7-2
description 7-2
installing
Active Directory on Cisco Unity server 5-15
administration software for MSDE 2000 5-8
browser with Cisco Unity System Preparation Assistant 5-6
Cisco Security Agent for Cisco Unity 5-12
Cisco Unity service release 8-14
Cisco Unity software 8-3
data store software, manually C-4
Internet Explorer 6.0 with Service Pack 1, manually C-3
latest service packs and updates for Windows, Internet Explorer, and SQL Server 2000 or MSDE 2000 5-10
license files 8-5
Lotus Notes on Cisco Unity server 6-3
Message Queuing Services, manually C-2
Microsoft .NET Framework, manually C-6
Microsoft Certificate Services component 8-2
MSDE 2000, manually C-4
MSDE 2000 with Cisco Unity System Preparation Assistant 5-6
MSXML 3.0 with Service Pack 1, manually C-1
NIC-configuration utility 5-3
NNTP Service, manually C-2
optional software 9-3
pcAnywhere 9-1
RSA SecurID 9-1
service packs and updates with Cisco Unity System Preparation Assistant 5-6
SQL Server 2000, manually C-4
SQL Server 2000 with Cisco Unity System Preparation Assistant 5-6
virus-scanning software 5-12
voice cards 3-1
Windows 2000 Server 4-3
Windows 2000 Service Pack 4, manually C-3
Windows components with Cisco Unity System Preparation Assistant 5-6
Windows Terminal Services, manually C-2
Integrated Windows authentication
advantages and disadvantages of 10-2
how it works with Cisco Unity Administrator 10-3
using with Cisco Unity Administrator 10-2
integrating phone system with Cisco Unity 8-8
Intel Dialogic. See voice cards
Intel NetStructure PBX-IP Media Gateway (PIMG) A-11
Internet Explorer 6.0 with Service Pack 1, installing manually C-3
IP address
assigning 5-13
verifying 5-14
J
jumpers and switches
D/240PCI-T1 A-9
D/41EPCI A-2
D/41JCT-LS and D/41JCT-Euro A-4
L
license files
default for Cisco Unity demonstration system 5-6
getting a replacement copy 5-5
installing 8-5
obtaining 5-4
local services account 7-2
logical drives, setting up 4-7
logs, moving SQL Server 2000 or MSDE 2000 8-16
Lotus Notes
configuring to use Cisco Unity account 6-3
installing on Cisco Unity server 6-3
M
MAC address of Cisco Unity server 5-4
manual procedures for software installed by Cisco Unity System Preparation Assistant C-1
Message Queuing Services, installing manually C-2
message store, configuring Cisco Unity for 8-7
Microsoft .NET Framework, installing manually C-6
Microsoft Certificate Services component, installing 8-2
missing-drivers error message 3-1
moving SQL Server 2000 or MSDE 2000 databases and transaction logs 8-16
MSDE 2000
installing administration software for 5-8
installing manually C-4
installing with Cisco Unity System Preparation Assistant 5-6
moving databases and transaction logs 8-16
setting sa password 5-9
MSXML 3.0 with Service Pack 1, installing manually C-1
N
network
securing Cisco Unity server 8-19
verifying connection 5-14
network interface card. See NIC 5-2
NIC
configuration utility, installing 5-3
configuring dual 5-2
NNTP Service, installing manually C-2
non-universal PCI cards, slot placement 3-1
NTLM authentication 10-2
O
obtaining license files 5-4
optional software, installing 9-3
P
PAK, location of 5-4
Password Hardening wizard, running 8-8
passwords
changing for the Example Administrator account 8-15
sa for MSDE 2000 5-9
setting default 8-8
PBX-IP Media Gateway (PIMG) A-11
pcAnywhere
installing 9-1
recommended configuration for 9-2
peripheral devices, attaching 3-5
permissions, setting with Cisco Unity Permissions wizard 7-4
Permissions wizard, running 7-4
phone system
integrating with Cisco Unity and testing integration 8-8
making connections from 3-5
PIMG units, connecting phone system to 3-5
Platform Configuration discs
utility for configuring RAID arrays 4-2
utility to install Windows 2000 Server 4-4
preparing Domino server(s) for Cisco Unity 6-1
product authorization key, location of 5-4
Q
quiet parameter
determining Intel Dialogic A-12
resetting Intel Dialogic A-14
R
RAID arrays
configuring 4-1
utilities on server manufacturer disc 4-3
utility on Platform Configuration discs 4-2
re-enabling
Cisco Security Agent service 8-18
virus-scanning services 8-18
registering Cisco Unity software 5-4
removing Intel Dialogic software A-12
resetting Intel Dialogic quiet parameter A-14
restarting Cisco Unity server B-2
rights, setting with Cisco Unity Permissions wizard 7-4
RSA SecurID, installing 9-1
S
sa password, setting for MSDE 2000 5-9
securing
Cisco Unity and the Cisco Unity server 8-19
Example Administrator account against toll fraud 8-15
service packs
downloading Cisco Unity CDs 2-4
downloading latest 2-3
installing latest for Windows, Internet Explorer, and SQL Server 2000 or MSDE 2000 5-10
installing with Cisco Unity System Preparation Assistant 5-6
service release
downloading 2-3
installing 8-14
services, configuring Cisco Unity 8-6
setting
rights and permissions with Cisco Unity Permissions wizard 7-4
sa password for MSDE 2000 5-9
setting up
Cisco Unity Administrator and Status Monitor to use SSL 8-14
logical drives 4-7
the Cisco PCA to use SSL 8-8
Setup program, Cisco Unity 8-3
shutting down Cisco Unity server B-2
software
configuring for D/120JCT-Euro voice card A-7
configuring for D/240PCI-T1 voice card A-10
configuring for PIMG units A-12
downloading for installation 2-2
exiting Cisco Unity B-1
installing Cisco Unity 8-3
installing Lotus Notes on Cisco Unity server 6-3
installing optional 9-3
registering Cisco Unity 5-4
removing Intel Dialogic A-12
starting Cisco Unity B-3
SQL Server 2000
installing Enterprise Manager for MSDE 2000 5-8
installing manually C-4
installing with Cisco Unity System Preparation Assistant 5-6
moving databases and transaction logs 8-16
SSL
determining whether to use 8-2
installing Microsoft Certificate Services component 8-2
setting up Cisco Unity Administrator and Status Monitor to use 8-14
setting up the Cisco PCA to use 8-8
starting Cisco Unity software B-3
Status Monitor, setting up to use SSL 8-14
switches and jumpers
D/240PCI-T1 A-9
D/41EPCI A-2
D/41JCT-LS and D/41JCT-Euro A-4
T
TCP/IP properties, configuring 5-13
toll fraud, preventing 8-15
transaction logs, moving SQL Server 2000 or MSDE 2000 8-16
U
universal PCI voice cards, slot placement 3-1
unknown PCI device error message 3-1
updates
downloading latest 2-3
installing latest for Windows, Internet Explorer, and SQL Server 2000 or MSDE 2000 5-10
utilities
RAID array configuration, on disc from server manufacturer 4-3
RAID array configuration, on Platform Configuration discs 4-2
Windows 2000 Server installation, on disc from server manufacturer 4-5
Windows 2000 Server installation, on Platform Configuration discs 4-4
UTIM. See Cisco Unity Telephony Integration Manager
V
verifying IP address and network connection 5-14
virus scanning
disabling services 5-14
excluding directory in which Cisco Unity is installed 8-14
installing software 5-12
re-enabling services 8-18
voice cards
D/120JCT-Euro A-4
D/120JCT-LS A-4
D/240PCI-T1 A-8
D/41EPCI A-1
D/41JCT-Euro A-1
D/41JCT-LS A-1
disabling Found New Hardware wizard for 5-11
installing 3-1
removing Intel Dialogic software A-12
slot placement 3-1
W
Windows 2000 Server
installing 4-3
Service Pack 4, installing manually C-3
Windows components, installing with Cisco Unity System Preparation Assistant 5-6
Windows Explorer, changing folder settings in 5-10
Windows Terminal Services, installing manually C-2