Table Of Contents

A - B - C - D - E - F - L - M - O - P - R - S - T - U - V - W -

Index

A

Administrative Access Activity report 9-9

AMIS In Traffic report 9-13

AMIS Out Traffic report 9-13

B

backing up

backup software to use 3-3

Cisco Unity Bridge server 3-9

Cisco Unity server 3-7

data that may be lost 3-2

failover configuration 3-8

installation of backup software 3-6

media rotation options 3-7

requirements 3-6

scheduling 3-8

testing considerations 3-9

Bulk Logout utility 5-2

C

Call Handler Traffic report 9-12

Cisco Unity

about backing up 3-1

data 5-1

Status Monitor 2-1

cleanup interval, logger data files 9-2

CSV files, report format 9-3

D

Distribution Lists report 9-5

Domino

backing up server 3-8

mail files, moving Unity Messaging System, UAmis, and UOmni 5-3

E

Event Log report 9-10

Event Monitoring Service 2-3

event notifications, setting up 2-6

Example Administrator, message handling 4-2

Example Interview

about 4-2

responsibility for screening 4-2

F

Failed Login report 9-6

file transfers 8-2

L

log files, raw data has GMT time stamp 9-2

logger data files 9-2

M

mail files

managing size 2-7

moving in Domino 5-3

messages

undeliverable 4-1

without a specific recipient 4-1

monitoring Cisco Unity performance 6-1

monitoring tools, Status Monitor 2-1

O

Operator call handler, responsibility for screening 4-2

Outcall Billing report 9-8

P

pcAnywhere

ending a remote session 8-4

setting up on a remote computer 8-3

starting a remote session 8-4

performance

analysis of test results 6-14

best practices 6-15

counters 6-16

definition 6-1

maintenance policy 6-8

troubleshooting performance counters 6-23

Port Usage report 9-10

R

remote access 8-1

reports

about data 9-2

access to 9-3

Administrative Access Activity report 9-9

AMIS In Traffic report 9-13

AMIS Out Traffic report 9-13

Call Handler Traffic report 9-12

Distribution Lists report 9-5

Event Log report 9-10

Failed Login report 9-6

format 9-3

Gather Cisco Unity System Information 6-13

generating 9-2

log-based 9-2

Outcall Billing report 9-8

overview 9-1

Port Usage report 9-10

snapshot 9-2

Subscriber Message Activity report 9-5

Subscribers report 9-4

System Configuration report 9-11

Transfer Call Billing report 9-7

Unresolved References report 9-12

S

Status Monitor 2-1

Subscriber Message Activity report 9-5

Subscribers report 9-4

System Configuration report 9-11

T

Tools Depot

Bulk Logout 5-2

CUPID 6-4

Transfer Call Billing report 9-7

troubleshooting performance counters 6-23

U

UAmis mail file, moving 5-4

Unaddressed Messages public distribution list, responsibility for screening 4-1

undeliverable messages 4-1

Unity Messaging Repository (UMR) 5-1

Unity Messaging System mail files, moving 5-3

Unresolved References report 9-12

UOmni mail file, moving 5-6

URL, Status Monitor 2-1

utilities

Bulk Logout 5-2

CUPID 6-4

V

Virtual Private Network (VPN), setting up remote administration 8-4

W

Windows Event Viewer 9-10

Windows Terminal Client install disks, creating 8-1

Windows Terminal Services

ending a remote session 8-3

setting up Client on a remote computer 8-2

setting up remote administration 8-1

starting a remote session 8-2