Cisco CallManager Administration Guide, Release 4.1(3)
Client Matter Codes (CMC)
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Cisco CallManager Administration Guide, Release 4.1(3)
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Index
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Preface (Revised 07/25/2005)
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Introduction
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Server Configuration
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Cisco CallManager Configuration
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Cisco CallManager Group Configuration
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Date/Time Group Configuration
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Device Defaults Configuration
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Region Configuration
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Device Pool Configuration
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Enterprise Parameters Configuration
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Location Configuration
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Auto-Registration Configuration
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Survivable Remote Site Telephony Configuration
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Automated Alternate Routing Group Configuration
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Application Dial Rules Configuration
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Route Filter Configuration
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Time Period Configuration
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Time Schedule Configuration
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Partition Configuration
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Calling Search Space Configuration
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Route Group Configuration
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Route List Configuration
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Route Pattern Configuration (Revised 08/25/2005)
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Line Group Configuration (Revised 07/25/2005)
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Hunt List Configuration
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Hunt Pilot Configuration
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Translation Pattern Configuration
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External Route Plan Wizard
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Route Plan Report
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Cisco IPMA Configuration Wizard
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Cisco CallManager Attendant Console Configuration
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Annunciator Configuration
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Conference Bridge Configuration
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Media Termination Point Configuration
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Music On Hold Audio Source Configuration
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Music On Hold Server Configuration
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Transcoder Configuration
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Media Resource Group Configuration
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Media Resource Group List Configuration
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Service Parameters Configuration
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Call Park
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Pickup Group Configuration
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Cisco IP Phone Services Configuration
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Client Matter Codes (CMC)
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Forced Authorization Codes (FAC)
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Meet-Me Number/Pattern Configuration
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Cisco Voice-Mail Port Configuration
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Cisco Voice Mail Port Wizard
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Message Waiting Configuration
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Cisco Voice-Mail Pilot Configuration
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Voice-Mail Profile Configuration (Revised 03/31/2006)
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Device Configuration
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CTI Route Point Configuration
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Device Profile Configuration
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Device Profile Default Configuration
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Gatekeeper Configuration
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Gateway Configuration (Revised 08/25/2005)
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Cisco IP Phone Configuration
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Trunk Configuration
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Phone Button Template Configuration
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Softkey Template Configuration
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Generating a CAPF Report
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Adding a New User
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Searching the Global Directory
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Multilevel Administration Access Configuration (Revised 05/26/2006)
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Plugin Configuration
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Dependency Records
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Removing a Subscriber Server from Cisco CallManager (Revised 07/25/2005)
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Cisco Unity Voice-Mail Port Adjustments
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Table Of Contents
Client Matter Codes (CMC)
The Client Matter Codes (CMC) feature allows you to manage call accounting and billing for billable clients. Client Matter Codes force the user to enter a code to specify that the call relates to a specific client matter. You can assign client matter codes to customers, students, or other populations for call accounting and billing purposes.
The CMC feature requires that you make changes to route patterns and update your dial plan documents to reflect that you enabled or disabled CMC for each route pattern.
For more information on how to use and configure this feature, refer to the "Client Matter Codes and Forced Authorization Codes" chapter in the Cisco CallManager Features and Services Guide.