Table Of Contents
Viewing Status, Statistics, and Firmware Information on the Cisco Unified Wireless IP Phone 7920
Viewing the Current Configuration
Viewing Network Statistics
Viewing Firmware Versions
Viewing Call Statistics
Viewing the Hardware Information
Viewing the Domain Information
Viewing Status, Statistics, and Firmware Information on the Cisco Unified Wireless IP Phone 7920
You can obtain network information, and verify the installed firmware version by using the Phone Settings menu on the Cisco Unified Wireless IP Phone 7920.
This chapter includes these topics:
•
Viewing the Current Configuration
•Viewing Network Statistics
•Viewing Firmware Versions
•Viewing Call Statistics
•Viewing the Hardware Information
•Viewing the Domain Information
Viewing the Current Configuration
To use the Phone Status menu and current configuration option to determine the name of the configuration file for the Cisco Unified Wireless IP Phone 7920, follow these steps:
Procedure
Step 1 Press the Menu softkey.
Step 2 Choose Phone Settings > Phone Status.
Step 3 Select Current Config File.
The phone displays the name of the configuration file in the following format:
SEPDefault.cnf.xml or SEPmacaddress.cnf.xml
Step 4 To exit the Current Config File screen, press the Back softkey.
Related Topics
•Viewing Network Statistics
•Viewing Firmware Versions
•Viewing the Hardware Information
•Viewing Call Statistics
•Viewing the Domain Information
Viewing Network Statistics
To view the Network Statistics screen on the Cisco Unified Wireless IP Phone 7920 and see information about the phone and network performance, follow these steps:
Procedure
Step 1 Press the Menu softkey.
Step 2 Choose Phone Settings > Phone Status.
Step 3 Select Network Statistics; the list of statistics appears.
Step 4 Use the Navigation button to scroll through the items in the Network Statistics screen.
Table 8-1 describes the items that appear in this screen.
Step 5 To exit the Network Statistics screen, press the Back softkey.
Table 8-1 Network Statistics Screen Items
Item
|
Description
|
Up Time
|
Amount of elapsed time since the phone connected connected to Cisco Unified CallManager
|
TxPkts
|
Number of packets transmitted from the phone
|
RxPkts
|
Number of packets received by the phone
|
Aged Pkts
|
Number of packets that timed-out and were not sent
|
Bcast Rx
|
Number of broadcast packets received
|
Tx Failed
|
Number of packet transmissions that failed
|
Ack Failed
|
Number of packet acknowledgements that failed
|
Retry Cnt
|
Number of times the phone retried to send packets
|
Related Topics
•Viewing Firmware Versions
•Viewing the Hardware Information
•Viewing the Current Configuration
•Viewing Firmware Versions
•Viewing Call Statistics
•Viewing the Domain Information
Viewing Firmware Versions
You can verify the firmware versions that are used on the Cisco Unified Wireless IP Phone 7920 by viewing the Firmware Info screen.
The firmware version name is in the following format:
where x.x is the supported version of Cisco Unified CallManager (for example, 4.0), yy-zz is the phone firmware version (for example, 03-00). The following is an example of a firmware image name:
To view the firmware information, follow these steps:
Procedure
Step 1 Press the Menu softkey.
Step 2 Choose Phone Settings > Phone Status.
Step 3 Select Firmware Info.
To view one of the following, scroll to the item and press Select:
•Firmware Version—Phone firmware version running in the phone
•BSP Load ID—Board support package running in the phone
•Boot Load ID—Version of boot loader in the phone.
Step 4 To exit the Firmware Info screens, press the Back softkey.
Related Topics
•Viewing Network Statistics
•Viewing the Hardware Information
•Viewing the Current Configuration
•Viewing Call Statistics
•Viewing the Domain Information
Viewing Call Statistics
To view the Call Statistics screen on the Cisco Unified Wireless IP Phone 7920 and see information about the phone and network performance, follow these steps:
Procedure
Step 1 Press the Menu softkey.
Step 2 Choose Phone Settings > Phone Status.
Step 3 Select Call Statistics; the list of statistics appears.
Step 4 Use the Navigation button to scroll through the items in the Call Statistics screen.
Table 8-2 describes the items that appear in this screen.
Step 5 To exit the Call Statistics screen, press the Back softkey.
Table 8-2 Call Statistics Screen Items
Item
|
Description
|
Up Time
|
Amount of elapsed time since the phone connected connected to Cisco Unified CallManager
|
TxPkts
|
Number of packets transmitted from the phone
|
RxPkts
|
Number of packets received by the phone
|
Aged Pkts
|
Number of packets that timed-out and were not sent
|
Bcast Rx
|
Number of broadcast packets received
|
Tx Failed
|
Number of packet transmissions that failed
|
Ack Failed
|
Number of packet acknowledgements that failed
|
Retry Cnt
|
Number of times the phone retried to send packets
|
Mos
|
Estimate of the mean opinion score (MOS) for listening quality.
|
AvgMos
|
Average MOS observed for the entire voice stream.
|
MinMos
|
Lowest MOS observed from the start of the voice stream.
|
MaxMos
|
Baseline or highest MOS observed from the start of the voice stream.
|
Conceal Curr
|
Ratio of concealment frames to speech frames in proceeding 3-second interval of active speech.
|
Conceal Max
|
Highest interval concealment ratio from start of the voice stream.
|
Conceal Avg
|
Total number of concealment frames divided by the total number of speech frames received from the start of the voice stream.
|
Call Ref
|
Unique call identifier.
|
Pkts Sent
|
Number of RTP packets sent for the call.
|
Pkts Rcvd
|
Number of RTP packets received for the call.
|
Pkts Lost
|
Number of RTP packets not received for the call.
|
Avg Jiter
|
Average time between RTP packets.
|
Max Jitter
|
Maximum time between RTP packets.
|
Related Topics
•Viewing Firmware Versions
•Viewing the Hardware Information
•Viewing the Current Configuration
•Viewing Call Statistics
•Viewing the Domain Information
Viewing the Hardware Information
The Hardware Info screen in the Phone Status screen provides the hardware release information.
To verify the hardware version, follow these steps:
Procedure
Step 1 Press the Menu softkey.
Step 2 Choose Phone Settings > Phone Status.
Step 3 Select Hardware Info. The number of the hardware release displays.
Step 4 To exit the Hardware Info screen, press the Back softkey.
Related Topics
•Viewing the Current Configuration
•Viewing Network Statistics
•Viewing Firmware Versions
•Viewing Call Statistics
•Viewing the Domain Information
Viewing the Domain Information
The Domain Info screen in the Phone Status screen displays the regulatory domain the phone is configured for.
To verify the domain, follow these steps:
Procedure
Step 1 Press the Menu softkey.
Step 2 Choose Phone Settings > Phone Status.
Step 3 Select Domain. The number of the regulatory domain the phone is configured
for displays.
•1—North America
•2—Europe
•3—Japan
•4—Asia and Pacific
Step 4 To exit the Hardware Info screen, press the Back softkey.
Related Topics
•Viewing the Current Configuration
•Viewing Network Statistics
•Viewing Firmware Versions
•Viewing Call Statistics
•Viewing the Hardware Information
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