Commonwealth of Kentucky

Authorized Resellers for this Contract

The following Cisco partners 1) currently qualify under Cisco's established partner selection criteria for the above-referenced Cisco Prime Contract, and 2) have been authorized by the State to participate as Cisco Subcontractors under that agreement:

To verify a Partner's current Cisco Technical Certifications or Specializations, please refer to the Partner Locator Tool.

Eligible Users: KY DEPARTMENT OF EDUCATION including all KY Public School Districts, KY School for the Blind (KSB), KY School for the Deaf (KSD), and the Education and Workforce Development Cabinet which includes but is not limited to the KY Department of Education (KDE), KY Educational Television (KET) and the Council on Postsecondary Education (CPE)

Scope of Offerings: Cisco Enterprise Server, Storage, Hardware and Services. See Discount table.

Shipping and Delivery Information: Shipping terms are set forth in the Contract Sections 50.6(F) and 60.7(C) of the Solicitation RFP 758 2000000310.

Limited Partner Professional Services: Reseller is permitted to perform the limited Partner Professional Services set forth below in accordance with Section 4.A(4) of this Agreement : Certified and Technical Project Management, Staging and Implementation Engineering, Site Survey, High Level Design Review, Global Implementation Capability, Configuration Development, Knowledge Transfer, Acceptance Testing

Leasing: Leasing is allowed under contract, subject to legal requirements for the Commonwealth and KDE. For more information please see https://education.ky.gov/districts/tech/kpur/Pages/Leases.aspx

KETS Minimum Server Specifications: Refer to Contract Document Attachment G – File Server Specifications to ensure proposed configurations meet the Minimum Contract requirements for Server specifications.

Cisco Systems, Inc. ("Cisco") requires Purchase Orders to be processed through our Authorized Resellers. Customers (Authorized Purchasers) may select any of the Authorized Resellers.

Purchase Order Instructions

• Select one of the Authorized Resellers.
• Issue the Purchase Order directly to the selected Authorized Reseller.
• Reference KETS MA 758 2000000719 on your Purchase Order.
• Include the following contact info: Your customer name and phone number, "Ship To" and "Bill To" addresses.

Authorized Resellers will directly ship the orders placed to the identified ""Ship To"" address(es). Customers will then be invoiced directly by the Authorized Resellers. 

Warranty Terms

Cisco’s standard warranty is provided under the Prime Contract in accordance with Section 50.6(F).

Repair or Replacement of Products

Please directly contact the Authorized Reseller who processed your original Purchase Order for the Cisco Products. Subject to the Cisco warranty terms, the Authorized Reseller will work with you and Cisco on the matter.

Blanket POs are not allowed under the contract.

Additional or conflicting PO terms are not allowed under contract.

• KETS Master Agreement  (PDF - 458.8 KB)
• KETS Executed Contract Attachment A  (PDF - 548.6 KB)
• KETS Enterprise Server Renewal 2024-2026  (PDF - 348.8 KB)

For question, inquiries or escalations related to this contract, please send an email  with the following details:

• Full Name
• Company
• Title
• Email Address
• Related Participating State(s) inquiry is referencing
• Detailed inquiry/request

For any SKU related questions or inquiries, please complete the SKU Request Form.

Reporting - Web Portal

• Sales Report Portal; Help and New Login Requests 

• Report Data & Template 

Cisco Sales Contact:

• Bryan Peck 
  Phone: 408-894-4152

Cisco Channels Contact:

• TBD
  Phone: TBD

Contract Holder Contact:

• Melissa Moore  
  Phone: 502-564-2020 ext. 2438

Cisco Technical Assistance:

• Cisco Systems Technical
  Assistance 
  800-553-2447