Cisco Unified Customer Voice Portal 12.6(1)
| Series | Cisco Unified Customer Voice Portal |
|---|---|
| Overview | Product Overview |
| Status | Available Order |
|---|---|
| Release Date | 10-MAY-2021 |
- US/Canada 800-553-2447
- Worldwide Support Phone Numbers
- All Tools
Feedback
Feedback-
Top Search Results
Key Information
Customers Also Viewed
Saved Content
-
You can now save documents for easier access and future use. Saved documents for this product will be listed here, or visit the My Saved Content page to view and manage all saved content from across Cisco.com.
Log in to see your Saved Content.
Document Categories
-
Data Sheets and Product Information
Data Sheets
End-of-Life and End-of-Sale Notices
Most Recent
- End-of-Sale and End-of-Life Announcement for the Perpetual Licensing for Cisco Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and HCS for Contact Center - Replaced by Flex Contact Center
- End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription v12.0 for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
- End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription 11.x for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 12.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 11.6
- End-of-Sale and End-of-Life Announcement for the Cisco Country-specific Unified Contact Center Enterprise, Packaged Contact Center Enterprise, and Cisco Voice Portal Offers
- End-of-Sale and End-of-Life Announcement for the Cisco Contact Center a la carte Migration and Upgrade offers
- End-of-Sale and End-of-Life Announcement for the Cisco IOS VoiceXML Gateway feature License
- End-of-Sale and End-of-Life Announcement for the Cisco Customer Voice Portal 3.1
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, and Cisco Unified Intelligent Contact Management Enterprise 10.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Customer Voice Portal 8.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Customer Voice Portal 9.0(1)
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Customer Voice Portal 8.5
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Customer Voice Portal Version 7.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Customer Voice Portal 4.1
View all documentation of this type
-
Security Notices
Field Notices
- Field Notice: FN - 72432 - Unified Contact Center Enterprise (UCCE)/Packaged Contact Center Enterprise (PCCE)/Unified Contact Center Express (UCCX) Solution: Impact of Chrome Private Network Access Deprecation - Software Upgrade Recommended
- Field Notice: FN - 72306 - Unified Contact Center Enterprise (UCCE)/Packaged Contact Center Enterprise (PCCE) and Unified Customer Voice Portal (CVP): QuoVadis Root CA 2 Decommission Might Affect Smart Licensing - Workaround Provided
- Field Notice: FN - 70374 - Cisco Contact Center Enterprise Agreement (CC EA) Unified Customer Voice Portal (CVP) License Expiration - Software Upgrade Recommended
- Field Notice: FN - 63908 - Functionally Unresponsive Virtual Machine That Runs Contact Center Application - Software Upgrade Recommended
- Field Notice: FN - 63895 - Russian Time Zone Changes October 2014 - For Cisco Unified Contact Center Enterprise Products - Workaround Provided
- Field Notice: FN - 62435 - Cisco Customer Voice Portal (CVP) - CVP Voice Browser may Encounter a Memory Exception Resulting in Out of Service Condition - Patch Required
Security Advisories, Responses and Notices
- Cisco Unified Customer Voice Portal Cross-Site Scripting Vulnerability
- Multiple Cisco Products OpenSocial Gadget Editor Vulnerabilities
- Cisco Unified Customer Voice Portal Insecure Direct Object Reference Vulnerability
- Cisco Unified Customer Voice Portal Interactive Voice Response Connection Denial of Service Vulnerability
- Cisco Unified Customer Voice Portal Denial of Service Vulnerability
- Cisco Unified Customer Voice Portal Operations Console Privilege Escalation Vulnerability
- Cisco Unified Customer Voice Portal Cross-Site Request Forgery Vulnerability
- Cisco Unified Customer Voice Portal Cross-Site Scripting Vulnerability
- XSS and SQL Injection in Cisco CallManager/Unified Communications Manager Logon Page
- Multiple Vulnerabilities in Cisco Unified Customer Voice Portal Software
- Cisco Voice Portal Privilege Escalation Vulnerability
- Voice Product Vulnerabilities on IBM Servers
- Vulnerabilities in H.323 Message Processing
-
Reference
Documentation Roadmaps
-
- Cisco Unified Customer Voice Portal Documentation Guide, Release 12.6(1)
Cisco Unified Customer Voice Portal 12.6(1)
Licensing Information
-
- Open Source Used In Cisco Unified Customer Voice Portal 12.0(1) (PDF - 3 MB)
- Open Source Used In Cisco Unified Customer Voice Portal 11.6(1) (PDF - 4 MB)
- Open Source Used In Cisco Unified Customer Voice Portal 11.5(1) (PDF - 4 MB)
- Open Source Used In Cisco Unified Customer Voice Portal 11.0(1) (PDF - 4 MB)
- Open Source Used In Cisco Unified Customer Voice Portal 10.5(1) (PDF - 3 MB)
- Open Source used in Cisco Unified Customer Voice Portal, Release 10.0(1) (PDF - 3 MB)
Open Source for Cisco Unified Customer Voice Portal
Install and Upgrade
Install and Upgrade Guides
-
- Installation and Upgrade Guide for Cisco Unified Customer Voice Portal, Release 12.6(1)
Cisco Unified Customer Voice Portal 12.6(1)
Configuration
Configuration Examples and TechNotes
-
- Configure Customer Voice Portal (CVP) Reporting Server Database User Password
Cisco Unified Customer Voice Portal 12.6(1)
- Configure CA Signed Certificate on CVP Server for HTTPS Web Access
- Configure CVP Customer Virtual Assistant (CVA)
- Configure CVP and IPIVR in a Dual Independant VRU Setup
- Configure Database Purging schedule on CVP Reporting Server when OAMP Server is unavailable.
- Configure Google Dialogflow ES to Improve Speech Recognition for CCE VA Implementation
- Configure Say it Smart with Cisco CVP
- Configure Secure Java Management Extensions (JMX) Communication on CVP 12.0
- Create an Alias for CVP Reporting Server DB Instance Name
- How to Collect Heap Dump and Thread dump from CVP VXML Server
- How to Deploy and Configure with the Trunk Utilization Feature with Customer Voice Portal (CVP)
- IOS Voice XML Gateway to CVP Call Flow Using MRCPv2 ASR / TTS
- IOS Voice XML Gateway to CVP Call Flow using MRCPv1 ASR / TTS
Configuration Guides
Feature Guides
- Feature Guide-Writing Scripts for Cisco Unified Customer Voice Portal, Release 12.6(1)
Cisco Unified Customer Voice Portal 12.6(1)
Programming Guides
Maintain and Operate
End-User Guides
Troubleshooting
Support FAQ
Troubleshooting TechNotes
Most Recent
- Troubleshoot CVP Smart License Registration Error
- Troubleshoot Customer Voice Portal (CVP) Transfers Wrong Automatic Number Identification (ANI)
- Reset CVP OAMP Lost Administrator Password
- Troubleshoot CVP Server Not Reachable Due to IP Address Change
- Troubleshoot CVP VXML Server Memory Issues with Jconsole
- Understand Cisco Voice Portal Courtesy Callback Status Information
- Automate CVP Certificate Commands
- Troubleshoot CVP OAMP Page 404 Error
- Troubleshoot VVB PlayMedia Skip and DTMF Buffer
- Troubleshoot Session Refresh Timer with Cisco Customer Voice Portal
- Troubleshoot CVP 12.5 when NOAMP VVB Configuration Reports Internal Server Error
- Troubleshoot CVP Customer Virtual Assistant (CVA)
- Troubleshoot Agent Targeting Rules in Cisco UCCE
- Configure Agent State and Call Requeue after CVP RNA
- Troubleshoot CVP Reporting Full Rootdbs Issue
View all documentation of this type
Log in to see available downloads.
