Modify a Subscription

Update a Subscription

To increase the number of permitted prefixes (for Crosswork External Route Analysis), or cancel a Crosswork Cloud subscription, do the following:


Note

To change a subscription that was purchased in AWS Marketplace to a different tier, you must first cancel the old subscription, and purchase the new one.

Procedure

Step 1

In the main window, click Purchase icon in the bottom-left corner.

Step 2

If your subscription was purchased through AWS:

  1. Click the AWS Purchase tab.

  2. Click Adjust for the product you are modifying a subscription for. You are taken to the AWS Marketplace website.

  3. Click View purchase options and make the necessary changes.

  4. Click Modify current contract. After you have successfully modified a Crosswork Cloud subscription, you will receive a confirmation email.

Step 3

If your subscription was purchased through a Cisco Partner or Reseller, click Contact Sales Team in the top-right corner to get in contact with a Crosswork Cloud representative who can help you modify your subscription.