Managing Endpoint Inventory
You can add, update, or remove endpoints using the endpoint inventory. You can add and update directory numbers, reserve them for specific users, and clear directory numbers whose designated length of time in the Reserved state has been exceeded.
In addition to the above, you can also search for endpoints that are not associated to any users and those unused endpoints can be associated to a specific user.
Cisco Prime Collaboration Provisioning tracks the information about all services and users in an internal asset management inventory system. This information can be viewed by an administrator.
You can view the endpoint inventory report based on the Domain. The following details are displayed in the Endpoint Inventory page:
Field | Description |
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Call Processor |
List of call processors. |
Model |
List of endpoint models. |
Endpoint |
You can add a new endpoint by specifying the domain, model, MAC address, and status. You can also click the Chooser icon to view the list of existing endpoints. |
Domains |
List of managed Domains. |
Model |
List of endpoint types. |
MAC Address |
Hexadecimal value that identifies the endpoint. The MAC address must be 12 characters in length. Valid values are alphanumeric characters (A-Z, a-z, 0-9), for example, 201B79989002. |
Status |
The status of the endpoint. Possible values are the following:
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Reserved For (optional) |
Specific user that the endpoint is reserved for. |
Reserved On (optional) |
Date that the endpoint was reserved on. It automatically appears after the endpoint information has been added or updated. |
Reservation Timeout (optional) |
Period of time, in days, that an endpoint will stay reserved in the system. Provisioning administrator sets the reservation timeout, therefore this field is non editable. The endpointReservationTimeout rule determines the endpoint reservation timeout for a Domain (see Overview of Business Rules). |
![]() Note |
Self-Care option is available for users to set up lines, manage services, and configure endpoint options quickly and easily. For more information, see Customizing Your Personal Settings. |
If you are assigned the Ordering authorization role, you can perform the following tasks to manage the endpoint inventory:
Task | Description | Procedure | ||||
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Search Endpoints Without Associated User |
You can search for the endpoints that are not associated to any user and assign the endpoints to a specific user.
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Add |
You can add endpoints that are available to all users, or you can designate endpoints for specific users. |
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Update endpoint information |
You can change endpoint information. |
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Remove endpoints |
You can delete endpoints from the inventory list. |
In the Endpoint Inventory Management page, click the Chooser icon. In the Choose an Endpoint dialog box, select the desired endpoint, and click Remove. You cannot delete an endpoint that is In-use state. The endpoints that are not associated to any users are called as orphan endpoints. You can identify these endpoints and delete them if not required. To identify orphan endpoints, in the Endpoint Inventory Management page, click Search Endpoints Without Associated User. To delete orphan endpoints, select one or multiple endpoints from the list, and click Delete Selected Endpoints. |
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Clear expired reservations |
If required, you can clear all endpoints whose reservation time has expired, from the inventory. You can clear expired reservations for endpoints to change the status of the endpoints from Reserved to Available. |
In the Endpoint Inventory Management page, select the appropriate domain and then click Clear Expired Reservations. |