Tracing and Trace Management

This chapter contains the following sections:

Tracing Overview

Tracing is a function that logs internal events. Trace files are automatically created and saved to the tracelogs directory on the harddisk: file system on all Cisco ASR 1000 Series Routers except the Cisco ASR 1002 Router, which stores tracing files in bootflash:. Trace files are used to store tracing data.

The contents of trace files are useful for the following purposes:

  • Troubleshooting—If a Cisco ASR 1000 Series Router is having an issue, the trace file output may provide information that is useful for locating and solving the problem.
  • Debugging—The trace file outputs can help users get a more detailed view of system actions and operations.

How Tracing Works

The tracing function logs the contents of internal events on the Cisco ASR 1000 Series Routers. Trace files with all trace output for a module are periodically created and updated and are stored in the tracelog directory. Trace files can be erased from this directory to recover space on the file system without impacting system performance.

The most recent trace information for a specific module can be viewed using the show platform software trace message command in privileged EXEC mode.

Trace files can be copied to other destinations using most file transfer functions (such as FTP, TFTP, and so on) and opened using a plaintext editor.

Tracing cannot be disabled on the Cisco ASR 1000 Series Router. Trace levels, however, which set the message types that generate trace output, are user-configurable and can be set using the platform trace commands. If a user wants to modify the trace level to increase or decrease the amount of trace message output, the user should set a new tracing level using the platform trace commands. Trace levels can be set by process using the all-modules keyword within the platform trace commands, or by module within a process. See the platform trace command reference for more information on this command.

Tracing Levels

Tracing levels determine how much information about a module should be stored in the trace buffer or file.

shows all of the trace levels that are available and provides descriptions of what types of messages are displayed with each tracing level.

Table 1. Tracing Levels and Descriptions

Trace Level

Level Number

Description

Emergency

0

The message is regarding an issue that makes the system unusable.

Alert

1

The message is regarding an action that must be taken immediately.

Critical

2

The message is regarding a critical condition. This is the default setting for every module on the Cisco ASR 1000 Series Routers.

Error

3

The message is regarding a system error.

Warning

4

The message is regarding a system warning

Notice

5

The message is regarding a significant issue, but the router is still working normally.

Informational

6

The message is useful for informational purposes only.

Debug

7

The message provides debug-level output.

Verbose

8

All possible tracing messages are sent.

Noise

-

All possible trace messages for the module are logged.

The noise level is always equal to the highest possible tracing level. Even if a future enhancement to tracing introduces a higher tracing level, the noise level will become equal to the level of that new enhancement.

Trace level settings are leveled, meaning that every setting will contain all messages from the lower setting plus the messages from its own setting. For instance, setting the trace level to 3(error) ensures that the trace file will contain all output for the 0 (emergencies), 1 (alerts), 2 (critical), and 3 (error) settings. Setting the trace level to 4 (warning) will ensure that all trace output for the specific module will be included in that trace file.

The default tracing level for every module on the Cisco ASR 1000 Series Router is notice.

All trace levels are not user-configurable. Specifically, the alert, critical, and notice tracing levels cannot be set by users. If you wish to trace these messages, set the trace level to a higher level that will collect these messages.

When setting trace levels, it is also important to remember that the setting is not done in a configuration mode, so trace level settings are returned to their defaults after every router reload.


Caution

Setting tracing of a module to the debug level or higher can have a negative performance impact. Setting tracing to this level or higher should be done with discretion.



Caution

Setting a large number of modules to high tracing levels can severely degrade performance. If a high level of tracing is needed in a specific context, it is almost always preferable to set a single module on a higher tracing level rather than setting multiple modules to high tracing levels.


Viewing a Tracing Level

By default, all modules on the Cisco ASR 1000 Series Routers are set to notice. This setting will be maintained unless changed by a user.

To see the tracing level for any module on the Cisco ASR 1000 Series Routers, enter the show platform software trace level command in privileged EXEC mode.

In the following example, the show platform software trace level command is used to view the tracing levels of the Forwarding Manager processes on the active RP:


Router# show platform software trace level forwarding-manager rp active 
Module Name                     Trace Level      
-----------------------------------------------
acl                             Notice           
binos                           Notice           
binos/brand                     Notice           
bipc                            Notice           
bsignal                         Notice           
btrace                          Notice           
cce                             Notice           
cdllib                          Notice           
cef                             Notice           
chasfs                          Notice           
chasutil                        Notice           
erspan                          Notice           
ess                             Notice           
ether-channel                   Notice           
evlib                           Notice           
evutil                          Notice           
file_alloc                      Notice           
fman_rp                         Notice           
fpm                             Notice           
fw                              Notice           
icmp                            Notice           
interfaces                      Notice           
iosd                            Notice           
ipc                             Notice           
ipclog                          Notice           
iphc                            Notice           
ipsec                           Notice           
mgmte-acl                       Notice           
mlp                             Notice           
mqipc                           Notice           
nat                             Notice           
nbar                            Notice           
netflow                         Notice           
om                              Notice           
peer                            Notice           
qos                             Notice           
route-map                       Notice           
sbc                             Notice           
services                        Notice           
sw_wdog                         Notice           
tdl_acl_config_type             Notice           
tdl_acl_db_type                 Notice           
tdl_cdlcore_message             Notice           
tdl_cef_config_common_type      Notice           
tdl_cef_config_type             Notice           
tdl_dpidb_config_type           Notice           
tdl_fman_rp_comm_type           Notice           
tdl_fman_rp_message             Notice           
tdl_fw_config_type              Notice           
tdl_hapi_tdl_type               Notice           
tdl_icmp_type                   Notice           
tdl_ip_options_type             Notice           
tdl_ipc_ack_type                Notice           
tdl_ipsec_db_type               Notice           
tdl_mcp_comm_type               Notice           
tdl_mlp_config_type             Notice           
tdl_mlp_db_type                 Notice           
tdl_om_type                     Notice           
tdl_ui_message                  Notice           
tdl_ui_type                     Notice           
tdl_urpf_config_type            Notice           
tdllib                          Notice           
trans_avl                       Notice           
uihandler                       Notice           
uipeer                          Notice           
uistatus                        Notice           
urpf                            Notice           
vista                           Notice           
wccp                            Notice 

Setting a Tracing Level

To set a tracing level for any module on the Cisco ASR 1000 Series Routers, or for all modules within a process on the Cisco ASR 1000 Series Router, enter the platform software trace command in privileged EXEC mode.

In the following example, the trace level for the forwarding processor module in the Forwarding Manager of the ESP processor in slot 0 is set to the informational tracing level (info):


Router(config)# platform trace runtime slot F0 bay 0 process forwarding-manager module interfaces level info

In the following example, the trace level for the forwarding processor module in the Forwarding Manager of the ESP processor in slot R0 is set to the informational tracing level (max):


Router(config)# platform trace boottime slot R0 bay 1 process forwarding-manager forwarding-manager level max

See the platform trace boottime process forwarding-manager moduleinterfaces and platform trace runtime process forwarding-manager moduleinterfaces command reference for additional information about the options for this command.

Viewing the Content of the Trace Buffer

To view the trace messages in the trace buffer or file, enter the show platform software trace message command in privileged EXEC mode.

In the following example, the trace messages for the Host Manager process in Route Processor slot 0 are viewed using the show platform software trace message command:


Router# show platform software trace message host-manager R0
08/23 12:09:14.408 [uipeer]: (info): Looking for a ui_req msg
08/23 12:09:14.408 [uipeer]: (info): Start of request handling for con 0x100a61c8
08/23 12:09:14.399 [uipeer]: (info): Accepted connection for 14 as 0x100a61c8
08/23 12:09:14.399 [uipeer]: (info): Received new connection 0x100a61c8 on descriptor 14
08/23 12:09:14.398 [uipeer]: (info): Accepting command connection on listen fd 7
08/23 11:53:57.440 [uipeer]: (info): Going to send a status update to the shell manager in slot 0
08/23 11:53:47.417 [uipeer]: (info): Going to send a status update to the shell manager in slot 0