Introduction

This chapter provides a brief description of the Cisco Secure Malware Analytics Appliance, the intended audience and how to access relevant product documentation. It includes the following:

About Cisco Secure Malware Analytics Appliance

The Cisco Secure Malware Analytics appliance provides safe and highly secure on-premises advanced malware analysis, with deep threat analytics and content. A Secure Malware Analytics Appliance provides the complete malware analysis platform, installed on a Cisco Secure Malware Analytics M5 Appliance server (v2.7.2 and later). It empowers organizations operating under various compliance and policy restrictions, to submit malware samples to the appliance.


Note


Cisco UCS C220 M4 (TG5400) servers are still supported for Secure Malware Analytics Appliance but the servers are end of life. See the Server Setup chapter in the Cisco Secure Malware Analytics Appliance Setup and Configuration Guide (v2.7 and earlier) for instructions.


Many organizations that handle sensitive data, such as banks and health services, must follow various regulatory rules and guidelines that do not allow certain types of files, such as malware artifacts, to be sent outside of the network for malware analysis. By maintaining a Cisco Secure Malware Analytics Appliance on-premises, organizations can send suspicious documents and files to it to be analyzed without leaving the network.

With a Secure Malware Analytics Appliance, security teams can analyze all samples using proprietary and highly secure static and dynamic analysis techniques. The appliance correlates the analysis results with hundreds of millions of previously analyzed malware artifacts, to provide a global view of malware attacks and campaigns, and their distributions. A single sample of observed activity and characteristics can quickly be correlated against millions of other samples to fully understand its behaviors within an historical and global context. This ability helps security teams to effectively defend the organization against threats and attacks from advanced malware.

Audience

Before a new appliance can be used for malware analysis, it must be set up and configured for the organization's network. This guide is intended for the security team IT staff tasked with setting up and configuring a new Secure Malware Analytics Appliance.

This document describes how to complete the initial setup and configuration for a new Secure Malware Analytics Appliance, up to the point where malware samples can be submitted to it for analysis.

Product Documentation

The latest versions of Cisco Secure Malware Analytics Appliance product documentation is found on Cisco.com:


Note


Prior versions of Cisco Secure Malware Analytics Appliance product documentation is found at Secure Malware Analytics Install and Upgrade.


Secure Malware Analytics Portal UI Online Help

Secure Malware Analytics Portal user documentation, including Release Notes, Secure Malware Analytics Online Help, API documentation, and other information is available from the Help menu located in the navigation bar at the top of the user interface.

What's New In This Release

The following changes have been implemented in this guide in Version 2.19:

Table 1. Changes in Version 2.19 Release

Feature or Update

Section

Enhanced dashboard in the Admin UI

Home

In TGSH, you can now ping via a clean and dirtly interface

Supported Browsers

Secure Malware Analytics supports the following browsers:

  • Google Chrome™

  • Mozilla Firefox®

  • Apple Safari®


Note


Microsoft Internet Explorer is not supported.


Updates

The initial Secure Malware Analytics Appliance setup and configuration steps must be completed before installing any Secure Malware Analytics Appliance updates. We recommend that you check for updates immediately after completing the initial configuration (see Install Updates).

Secure Malware Analytics Appliance updates cannot be downloaded until the license is installed, and the update process requires that the initial appliance configuration is completed. Updates must be done in sequence.

Support

If you have questions or require assistance with Secure Malware Analytics, open a Support Case at https://mycase.cloudapps.cisco.com/case.

Procedure


Step 1

In Support Case Manager, click Open New Case > Open Case.

Figure 1. Open New Case

Step 2

Click the Ask a Question radio button and search for your Cisco Security Product Serial Number or Product Service Contract. This should be the serial number or service contract for Secure Malware Analytics.

Figure 2. Check Entitlement

Step 3

On the Describe Problem page, enter a Title and Description of the problem (mention Secure Malware Analytics Appliance in the title).

Step 4

Click Manually select a Technology and search for Secure Malware Analytics.

Figure 3. Select Technology

Step 5

Choose Cisco Secure Malware Analytics Appliance from the list and click Select.

Step 6

Complete the remainder of the form and click Submit.

If you are unable to open a case online, contact Cisco Support:

For additional information on how to request support:


Setup and Configuration Overview

The following setup and initial configuration steps are described in this guide:

  • Initial Network Configuration

  • Admin UI Configuration

  • Installing Updates

  • Testing Appliance Setup


Note


You should allow approximately 1 hour to complete the configuration.


Additional tasks that require administrator configuration (such as license installation, email server, and SSL certificates) are documented in the Cisco Secure Malware Analytics Appliance Administration Guide.