- Preface
-
- Configuring the Cisco Application Control Engine
- Configuring the Cisco TelePresence Multipoint Switch
- Configuring the Cisco Router with IVR
- Configuring Cisco Unified Communications Manager
- Configuring Cisco TelePresence Manager
- Configuring Cisco Session Border Controllers
- Configuring Cisco TelePresence MSE 8000 Series
- Configuring Internet Group Management Protocol for Multicast Support
- Configuring Cisco Jabber Support
- Glossary
Getting Started with Configuration
This section provides information about the basic configuration tasks for setting up the different types of meeting service offered by the Cisco TelePresence Exchange System.
This section includes the following topics:
•Prerequisites for Configuring the Cisco TelePresence Exchange System
•Configuration Task Lists for Setting Up Meeting Services
•Configuration Tasks for Setting Up Meeting Services
Prerequisites for Configuring the Cisco TelePresence Exchange System
Before configuring the Cisco TelePresence Exchange System, ensure that you install and configure the following:
•Cisco router to function as a SBC
•Cisco Application Control Engine (ACE)
•Cisco TelePresence Multipoint Switch
•Cisco TelePresence MSE 8000 Series system
•Cisco router with integrated video response (IVR) capabilities
•Cisco Unified Communications Manager
•Cisco TelePresence Manager—Required for OBTP only.
•Cisco Catalyst Switch that provides Layer 2/ 3 connectivity for the Cisco TelePresence Exchange System and the other Cisco platforms.
For instructions on how to configure the external network components with which the Cisco TelePresence Exchange System interacts, see the corresponding chapters in the "Configuring External Network Components for Cisco TelePresence Exchange System" part of this guide.
Configuration Task Lists for Setting Up Meeting Services
The configuration task lists provided in this section describe how to set up the basic features for different types of meeting services offered by the Cisco TelePresence Exchange System. As dependencies exist between some configuration tasks, we recommend that you perform the configuration tasks for each type of meeting service in the order presented in the following sections.
•Prerequisites for Setting Up Meeting Services
•Setting Up the Meet-Me and Rendezvous Meeting Service
•Setting Up the Remote Service Provider Meeting Service
•Setting Up the Direct Dial Meeting Service
•Performing Additional Configuration Tasks
Prerequisites for Setting Up Meeting Services
Before setting up the Cisco TelePresence Exchange System meeting services, do the initial configuration tasks in the following order:
1. Modify default user settings.
2. Create the service provider.
3. Verify that the required product licenses are active.
Setting Up the Meet-Me and Rendezvous Meeting Service
A Meet-Me meeting is hosted by this Cisco TelePresence Exchange System to provide a scheduled meeting for two or more Cisco TelePresence or third-party endpoints. Unlike a Meet-Me meeting, a Rendezvous meeting (also called a timeless or reservationless meeting) is not limited to a single start time. To set up the Meet-Me and Rendezvous meeting service, do the associated configuration tasks in the following sections:
Note The same configuration steps may apply to more than one type of meeting service.
1. "Configuring Media Resources" section—Required for both dial in and dial out calls.
2. "Configuring Customers" section—Required for dial out calls only.
3. "Configuring Call Routing" section—Required for both dial in and dial out calls.
Setting Up the Remote Service Provider Meeting Service
A remote service provider meeting is hosted by a remote Cisco TelePresence Exchange System. The Cisco TelePresence Exchange System does not reserve any media resources for a remote service provider meeting. To set up the remote service provider meeting service, do the associated configuration tasks in the following section:
Note The same configuration steps may apply to more than one type of meeting service.
•"Configuring Call Routing" section
Setting Up the Direct Dial Meeting Service
A direct dial meeting is a scheduled meeting between two hosted provisioned endpoints. The Cisco TelePresence Exchange System does not reserve any media resources for a direct dial meeting. To set up the direct dial meeting service, do the associated configuration tasks in the following sections:
Note The same configuration steps may apply to more than one type of meeting service.
1. "Configuring Customers" section
2. "Configuring Call Routing" section
3. "Configuring Whitelisting" section
Performing Additional Configuration Tasks
After setting up the basic features for the different types of meeting service offered by the Cisco TelePresence Exchange System, you can perform, for example, the following configuration tasks to enhance the functionality of Meet-Me and Rendezvous meeting service:
•Customize IVR prompts.
•Configure SIP route for help desk calls.
•Configure provisioned endpoints for OBTP.
Configuration Tasks for Setting Up Meeting Services
Before performing the configuration tasks described in the following sections, see the "Configuration Task Lists for Setting Up Meeting Services" section for guidance:
Configuring Media Resources
To configure the media resources for Meet-Me and Rendezvous meeting service, do the configuration tasks in the following order:
1. Define a region.
For more information, see the "Configuring Regions" section.
2. Configure reservations types.
For more information, see the "Configuring Reservation Types" section.
3. Configure resource groups.
For more information, see the "Configuring Resource Groups" section.
4. Configure IVR resources for the region.
For more information, see the "Configuring IVR Resources" section.
5. Configure the CTMS resource.
For more information, see the "Configuring CTMS Resources" section.
6. Configure the Cisco TelePresence MCU MSE 8510 resource.
For more information, see the "Configuring MSE 8510 Resources" section.
7. Configure the Cisco TelePresence Server MSE 8710 resource.
For more information, see the "Configuring TPS Resources" section.
Configuring Customers
To configure customers for direct dial meeting service and Meet-Me and Rendezvous dial out meeting service, do the configuration tasks in the following order:
1. Configure the organizations.
For more information, see the "Configuring Organizations" section.
2. Configure the endpoints.
For more information, see the "Configuring Endpoints" section.
Configuring Call Routing
Dial In Routing
To configure call routing for Meet-me and Rendezvous dial in meeting service, do the following configuration task:
1. Configure a service number for the service provider.
For more information, see the "Configuring Service Numbers" section.
SIP Dial Out, Remote Service Provider, and Direct Dial Routing
To configure call routing for Meet-me and Rendezvous dial out, remote service provider, and direct dial meeting services, do the configuration tasks in the following order:
1. Configure the SIP resource.
For more information, see the "Configuring SIP Resources" section.
2. Configure an organization or remote service provider.
For more information, see the "Configuring Organizations" section or the "Configuring Remote Service Providers" section.
3. Configure a SIP route for each organization or remote service provider.
For more information, see the "Configuring Routes" section.
4. (Optional) Configure a dial pattern for each organization or remote service provider.
For more information, see the "Configuring Dial Patterns" section.
5. Edit defined organization or remote service provider to associate them with defined SIP route and dial pattern.
For more information, see the "Configuring Organizations" section or the "Configuring Remote Service Providers" section.
Configuring Whitelisting
Note You must configure call routing for direct dial meeting service before configuring whitelisting.
To configure whitelisting for direct dial meeting service, do the configuration tasks in the following order:
1. Configure whitelist settings for each organization.
For more information, see the "Configuring Organizations" section.
2. Configure whitelist groups.
For more information, see the "Configuring Whitelist Groups" section.