Smart Call Home

Smart Call Home

Smart Call Home is an automated support capability that helps to minimize downtime by performing proactive diagnostics in Cisco UCS Central. Cisco UCS Central sends system generated real-time alerts to the email address specified in your Call Home settings. You can view details on any detected issues on the Cisco Smart Call Home support page, along with recommendations for possible remediation.

For more information, see the Smart Call Home Web Application chapter of the Smart Call Home User Guide.

Smart Call Home provides alerts for the Cisco UCS Central faults listed in Smart Call Home Faults.

If you want to receive alerts for Cisco UCS Manager faults, see Configuring Call Home for UCS Manager.

Configuring Smart Call Home Using the CLI

Use this procedure to configure and enable Smart Call Home.

Procedure
     Command or ActionPurpose
    Step 1 UCSC # connect policy-mgr  

    Enters policy manager mode.

     
    Step 2UCSC (policy-mgr) # scope org  

    Enters organization mode.

     
    Step 3UCSC (policy-mgr) /org # scope device-profile  

    Enters device profile mode.

     
    Step 4UCSC (policy-mgr) /org/device-profile # scope smart-callhome  

    Enters Smart Call Home mode.

     
    Step 5UCSC (policy-mgr) /org/device-profile/smart-callhome # enable  

    Enables Smart Call Home.

     

    This example shows how to enable and configure Smart Call Home. 

    UCSC # connect policy-manager
UCSC (policy-mgr) # scope org
UCSC (policy-mgr) /org # scope device-profile
UCSC (policy-mgr) /org/device-profile # scope smart-callhome
UCSC(policy-mgr) /org/device-profile/smart-callhome # set contract-id
UCSC(policy-mgr) /org/device-profile/smart-callhome/ # set customer-id
UCSC(policy-mgr) /org/device-profile/smart-callhome/* # set email
UCSC(policy-mgr) /org/device-profile/smart-callhome/* # set phone-contact
UCSC(policy-mgr) /org/device-profile/smart-callhome/* # set site-id
UCSC(policy-mgr) /org/device-profile/smart-callhome/* # set street-address
UCSC(policy-mgr) /org/device-profile/smart-callhome/* # set throttling
UCSC(policy-mgr) /org/device-profile/smart-callhome/* # enable

    Configuring an HTTP Proxy Using the CLI

    Use this procedure to configure an HTTP proxy for Smart Call Home.

    Procedure
       Command or ActionPurpose
      Step 1UCSC# connect policy-mgr  

      Enters policy manager mode.

       
      Step 2UCSC(policy-mgr)# scope org  

      Enters organization root mode.

       
      Step 3UCSC(policy-mgr)# /org scope device-profile  

      Enters device-profile mode.

       
      Step 4UCSC(policy-mgr) /org/device-profile # scope smart-callhome  

      Enters the default Smart Call Home policy configuration mode.

       
      Step 5UCSC(policy-mgr) /org/device-profile/smart-callhome # scope proxy  

      Scopes the Transport Gateway.

       
      Step 6UCSC(policy-mgr) /org/device-profile/smart-callhome/proxy # set {port | url}  

      Sets the proxy parameters.

       
      Step 7UCSC(policy-mgr) /org/device-profile/smart-callhome/proxy # commit-buffer    

      This example shows how to configure an HTTP proxy for Smart Call Home. 

      UCSC # connect policy-manager
UCSC(policy-mgr) # scope org
UCSC(policy-mgr) /org # scope device-profile
UCSC(policy-mgr) /org/device-profile # scope smart-callhome
UCSC(policy-mgr) /org/device-profile/smart-callhome/ # scope proxy
UCSC(policy-mgr) /org/device-profile/smart-callhome/proxy # set port 80
UCSC(policy-mgr) /org/device-profile/smart-callhome/proxy # set url 10.0.0.1
UCSC(policy-mgr) /org/device-profile/smart-callhome/proxy # commit-buffer

      Configuring System Inventory for Smart Call Home Using the CLI

      Use this procedure to configure inventory options for Smart Call Home.

      Procedure
         Command or ActionPurpose
        Step 1 UCSC # connect policy-mgr  

        Enters policy manager mode.

         
        Step 2UCSC (policy-mgr) # scope org  

        Enters organization mode.

         
        Step 3UCSC (policy-mgr) /org # scope device-profile  

        Enters device profile mode.

         
        Step 4UCSC (policy-mgr) /org/device-profile # scope smart-callhome  

        Enters Smart Call Home mode.

         
        Step 5UCSC (policy-mgr) /org/device-profile/smart-callhome # scope inventory  

        Enters inventory mode.

         
        Step 6UCSC(policy-mgr) /org/device-profile/smart-callhome/inventory* # set interval-days interval-days  

        Sets the system inventory interval days (1-30).

         
        Step 7UCSC(policy-mgr) /org/device-profile/smart-callhome/inventory* # set send-periodically {on | off }  

        Sets the frequency for sending inventory.

         
        Step 8UCSC(policy-mgr) /org/device-profile/smart-callhome/inventory* # set timeofday-hour timeofday-hour  

        Sets the inventory hour of the day to send (1-23).

         
        Step 9UCSC(policy-mgr) /org/device-profile/smart-callhome/inventory* # set timeofday-minute timeofday-minute  

        Sets the inventory minute of the hour to send (0-59).

         
        Step 10UCSC(policy-mgr) /org/device-profile/smart-callhome/inventory* # commit-buffer  

        Commits the transaction to the system configuration.

         

        This example shows how to scope and configure inventory options: 

        UCSC # connect policy-manager
UCSC(policy-mgr)# scope org
UCSC(policy-mgr) /org # scope device-profile
UCSC(policy-mgr) /org/device-profile # scope smart-callhome
UCSC(policy-mgr) /org/device-profile/smart-callhome # scope inventory
UCSC(policy-mgr) /org/device-profile/smart-callhome/inventory # set interval-days 30
UCSC(policy-mgr) /org/device-profile/smart-callhome/inventory* # set send-periodically on
UCSC(policy-mgr) /org/device-profile/smart-callhome/inventory* # set timeofday-hour 23
UCSC(policy-mgr) /org/device-profile/smart-callhome/inventory* # set timeofday-minute 59
UCSC(policy-mgr) /org/device-profile/smart-callhome/inventory* # commit-buffer

        Configuring the Transport Gateway Using the CLI

        Use this procedure to configure the transport gateway to communicate with the Cisco Smart Call Home portal. The transport gateway acts as a proxy between Cisco UCS Central and the Smart Call Home servers at Cisco.com.

        Procedure
           Command or ActionPurpose
          Step 1UCSC# connect policy-mgr  

          Enters policy manager mode.

           
          Step 2UCSC(policy-mgr)# scope org  

          Enters organization root mode.

           
          Step 3UCSC(policy-mgr) /org # scope device-profile  

          Enters device-profile mode.

           
          Step 4UCSC(policy-mgr) /org/device-profile # scope smart-callhome  

          Scopes the default Call Home policy's configuration mode.

           
          Step 5UCSC(policy-mgr) /org/device-profile/smart-callhome # scope transport-gateway  

          Scopes the Transport Gateway.

           
          Step 6UCSC(policy-mgr) /org/device-profile/smart-callhome/transport-gateway # set url URL of transport gateway  

          Sets the HTTP address for the transport gateway URL.

           
          Step 7UCSC(policy-mgr) /org/device-profile/smart-callhome/transport-gateway # set certificate transport gateway certificate  

          Sets the gateway certificate if you are using a secure (HTTPS) URL for access.

           
          Step 8UCSC(policy-mgr) /org/device-profile/smart-callhome/transport-gateway # set enabled {yes | no}  

          Enables the transport gateway.

           

          The following example shows how to enable and configure the transport gateway: 

          UCSC # connect policy-manager
UCSC(policy-mgr) # scope org
UCSC(policy-mgr) /org # scope device-profile
UCSC(policy-mgr) /org/device-profile # scope smart-callhome
UCSC(policy-mgr) /org/device-profile/smart-callhome # score transport-gateway
UCSC(policy-mgr) /org/device-profile/smart-callhome/transport-gateway # set URL 10.0.0.1
UCSC(policy-mgr) /org/device-profile/smart-callhome/transport-gateway # set certificate 
Transport Gateway Certificate: 
UCSC(policy-mgr) /org/device-profile/smart-callhome/transport-gateway # set enabled yes
UCSC(policy-mgr) /org/device-profile/smart-callhome/transport-gateway # commit-buffer

          Viewing the Destination Profile Using the CLI

          Follow these steps to view the CiscoTAC-1 default destination profile.

          Procedure
             Command or ActionPurpose
            Step 1UCSC# connect policy-mgr  

            Enters policy manager mode.

             
            Step 2UCSC(policy-mgr)# scope org  

            Enters organization root mode.

             
            Step 3UCSC(policy-mgr)# /orgscope device-profile  

            Enters organization root mode.

             
            Step 4UCSC(policy-mgr) /org/device-profile # scope smart-callhome  

            Scopes the default Smart Call Home policy configuration mode.

             
            Step 5UCSC (policy-mgr) /org/device-profile/smart-callhome # show profile detail   
            Destination Profile:
    Name: CiscoTAC-1
    Descr: Built-in TAC smartprofile
    Level: Normal
    Alert Groups: All,Inventory,Diagnostic,Environmental
    Max Size: 5000000
    Format: Xml
             

            Configuring Smart Call Home Alerts Using the CLI

            Use this procedure to set Smart Call Home alerts.

            Procedure
               Command or ActionPurpose
              Step 1UCSC# connect policy-mgr  

              Enters policy manager mode.

               
              Step 2UCSC(policy-mgr)# scope org  

              Enters organization root mode.

               
              Step 3UCSC(policy-mgr)# /orgscope device-profile  

              Enters device-profile mode.

               
              Step 4UCSC(policy-mgr) /org/device-profile # scope smart-callhome  

              Scopes the default Call Home policy's configuration mode.

               
              Step 5UCSC(policy-mgr) /org/device-profile/smart-callhome # create alerts {capacity-exceeded | client-lost-connectivity | controller-lost-connectivity | core-file-generated | db-connect-read-write-error | duplicated-assigned | invalid-keyring-certificate | invalid-trustpoint-cert-chain | not-in-compliance | provider-lost-connectivity | remote-failed}  

              Creates an alert.

               
              Step 6UCSC(policy-mgr) /org/device-profile/callhome/profile* # set admin-state {enable | disable}  

              Sets the admin-state.

               
              Step 7UCSC(policy-mgr) /org/device-profile/callhome/profile/destination* # commit-buffer  

              Commits the transaction to the system configuration.

               

              The following example shows how to create and enable an alert: 

              UCSC # connect policy-manager
UCSC(policy-mgr) # scope org
UCSC(policy-mgr) /org # scope device-profile
UCSC(policy-mgr) /org/device-profile # scope smart-callhome
UCSC(policy-mgr) /org/device-profile/callhome # create alerts client-lost-connectivity
UCSC(policy-mgr) /org/device-profile/callhome/profile/alerts* # set admin-state disabled
UCSC(policy-mgr) /org/device-profile/callhome/profile/alerts* # commit-buffer

              Smart Call Home Registration

              When you first enable Cisco UCS Central Smart Call Home, Cisco UCS Central automatically sends the system inventory to the Cisco Smart Call Home servers. It sends an automated email message to the email address, that you entered, with a link to the Smart Call Home portal. You have 3 months (90 days) to confirm the registration.

              After you register, if you did not enter a contract ID, a 4 month (120 days) trial period activates. If you entered a valid contract ID, your registration is complete. Make sure that you enter the contract ID and send the inventory before the 120 days trial period to re-activate your registration.

              Smart Call Home Faults

              The faults described in this section cause the fabric interconnect to raise Smart Call Home alerts. For more information on Cisco UCS Central faults, see the appropriate Cisco UCS Central Faults Reference.

              Fault Name

              Fault Code

              Explanation

              fltSysdebugCoreCoreFile

              F10000005

              Fault occurs when one of the processes stops responding. Cisco UCS Central generates a core file.

              fltExtpolProviderProviderLostConnectivity

              F10000190

              Provider is not reachable from the Cisco UCS Central registry. This fault typically occurs if the provider process has stopped responding, or is too busy to respond to a heartbeat message sent by the registry.

              fltExtpolControllerControllerLostConnectivity

              F10000191

              Controller is not reachable from the Cisco UCS Central registry. This fault typically occurs if the controller process has stopped responding, or is too busy to respond to a heartbeat message sent by the registry.

              fltExtpolClientClientLostConnectivity

              F10000192

              Registered UCS domain is not reachable from the Cisco UCS Central registry. This fault typically occurs if the UCS domain has lost network access or UCS domain DME process has stopped responding, or is too busy to respond to a heartbeat message sent by registry.

              fltIdentpoolElementDuplicatedAssigned

              F10000208

              Two or more service profiles possess the same ID. This fault occurs when Cisco UCS Central finds one ID is assigned to two or more service profiles probably from local pools.

              fltConfigDbConfigStats-DB-Error

              F10000536

              Fault occurs when the statistics database is configured incorrectly or if the database is down or out of disk space.

              fltPkiTPStatus

              F10000591

              Fault occurs when the TrustPoint certificate status has become invalid.

              ltPkiKeyRingStatus

              F10000592

              Fault occurs when the Keyring certificate status has become invalid.

              fltConfigBackupUngrouped-domain

              F10000616

              Remote scheduled backup failed. This fault typically occurs if the admin supplied the wrong password, host, user name, or path to the remote machine.

              fltStorageItemCapacityExceeded

              F10000034

              Fault occurs when the partition disk usage exceeds 70% but is less than 90%.

              fltStorageItemCapacityWarning

              F10000035

              Fault occurs when the partition disk usage exceeds 90%.

              fltSmartlicenseEntitlementEnforcementModeFault

              F10000750

              Entitlement for a license is not compliant.

              Smart Call Home Policies

              Use the Smart Call Home policies in Cisco UCS Central to view Cisco UCS Manager alerts for your domain groups. The global Smart Call Home policies notify all email recipients, defined in Smart Call Home profiles, to specific Cisco UCS Manager events. Profiles define lists of email recipients that receive alert notifications (to a maximum defined message size in full text, short text, or XML format) and alert criteria for triggering notifications.

              Alert notifications are sent with predefined content based on alert levels (including major, minor, normal, notification and warning) and selected alert groups identifying events that trigger notification (such as diagnostic, environmental, inventory, license and other predefined events). Individual email recipients may be individually added to existing profiles. Registered Cisco UCS domains choosing to define security policies globally within that client's policy resolution control will defer all call home policies to its registration with Cisco UCS Central.

              Configuring a Call Home Policy

              A call home policy is created from a domain group under the domain group root. Call home policies under the Domain Groups root that were already created by the system are ready to configure.

              Procedure
                 Command or ActionPurpose
                Step 1UCSC# connect policy-mgr  

                Enters policy manager mode.

                 
                Step 2UCSC(policy-mgr) # scope domain-group domain-group  

                Enters domain group root mode and (optionally) enters a sub-domain group under the domain group root. To enter the domain group root mode, type / as the domain-group.

                 
                Step 3UCSC(policy-mgr) /domain-group # {create | scope} callhome  

                Create a new policy or scope into an existing one.

                 
                Step 4UCSC(policy-mgr) /domain-group/callhome* # set contact contact name   Sets the contact name.  
                Step 5UCSC(policy-mgr) /domain-group/callhome* # set contract-id contract-id  

                Sets the contract ID (numeric and/or text; 0-510 characters).

                 
                Step 6UCSC(policy-mgr) /domain-group/callhome* # set customer-id customer-id  

                Sets the customer ID (numeric and/or text; 0-510 characters).

                 
                Step 7UCSC(policy-mgr) /domain-group/callhome # set email customer-contact-email  

                Sets the customer's contact email (using standard email address format).

                 
                Step 8UCSC(policy-mgr) /domain-group/callhome* # set from-email from-email  

                Sets the originating or "from" email (using standard email address format).

                 
                Step 9UCSC(policy-mgr) /domain-group/callhome* # set hostname smtp-server-address  

                Sets the SMTP server address.

                 
                Step 10UCSC(policy-mgr) /domain-group/callhome* # set phone-contact phone-contact  

                Sets the phone contact number (e.g., +1-011-408-555-1212).

                 
                Step 11UCSC(policy-mgr) /domain-group/callhome* # set port port  

                Sets the port number (1-65535).

                 
                Step 12UCSC(policy-mgr) /domain-group/callhome* # set reply-to email reply-to-email  

                Sets the email to which the customer should reply or "reply-to" email (using standard email address format).

                 
                Step 13UCSC(policy-mgr) /domain-group/callhome* # set site-id site-id  

                Sets the site ID (numeric and/or text; 0-510 characters).

                 
                Step 14UCSC(policy-mgr) /domain-group/callhome* # set street-address street-address  

                Sets the street address (0-255 characters).

                 
                Step 15UCSC(policy-mgr) /domain-group/callhome* # set switch-priority {alerts | critical | debugging | emergencies errors | information | notifications | warnings}  

                Sets the switch priority parameters.

                 
                Step 16UCSC(policy-mgr) /domain-group/callhome* # set throttling on | off  

                Sets throttling to on or off.

                 
                Step 17UCSC(policy-mgr) /domain-group/callhome* # commit-buffer  

                Commits the transaction to the system configuration.

                 

                The following example shows how to create and configure the Call Home policy: 

                UCSC # connect policy-mgr
UCSC(policy-mgr)# scope domain-group domaingroup01
UCSC(policy-mgr) /domain-group # create callhome
UCSC(policy-mgr) /domain-group/callhome* # set contract-id contract0995
UCSC(policy-mgr) /domain-group/callhome* # set customer-id customer112
UCSC(policy-mgr) /domain-group/callhome* # set hostname 0.0.0.0
UCSC(policy-mgr) /domain-group/callhome* # set phone-contact +1-011-408-555-1212
UCSC(policy-mgr) /domain-group/callhome* # set port 65535
UCSC(policy-mgr) /domain-group/callhome* # set site-id site15
UCSC(policy-mgr) /domain-group/callhome* # set street-address "75 Main St, Any Town, CA 90000"
UCSC(policy-mgr) /domain-group/callhome* # set switch-priority notifications
UCSC(policy-mgr) /domain-group/callhome* # set throttling on
UCSC(policy-mgr) /domain-group/callhome* # commit-buffer
UCSC(policy-mgr) /domain-group/callhome #
                What to Do Next

                • Configuring a Profile for a Call Home Policy

                • Adding Email Recipients to a Call Home Policy

                • Configuring a Policy for a Call Home Policy

                • Configuring System Inventory for a Call Home Policy

                Deleting a Call Home Policy

                You can delete a Call Home policy from a sub-domain group. You cannot delete a Call Home policies in the Domain Group root.

                Deleting a call home policy will remove all profiles, policies and system inventory settings within that policy.

                Procedure
                   Command or ActionPurpose
                  Step 1UCSC# connect policy-mgr  

                  Enters policy manager mode.

                   
                  Step 2UCSC(policy-mgr)# scope domain-group domain-group  

                  Enters a sub-domain group in the domain group root.

                  Note   

                  Do not enter the domain group root. You cannot delete system default Call Home policies in the domain group root.

                   
                  Step 3UCSC(policy-mgr) /domain-group # delete callhome  

                  Deletes the Call Home policy for that domain group.

                   
                  Step 4UCSC(policy-mgr) /domain-group* # commit-buffer  

                  Commits the transaction to the system configuration.

                   

                  The following example shows how to delete the Call Home policy: 

                  UCSC # connect policy-mgr
UCSC(policy-mgr)# scope domain-group domaingroup01
UCSC(policy-mgr) /domain-group # delete callhome
UCSC(policy-mgr) /domain-group* # commit-buffer
UCSC(policy-mgr) /domain-group #

                  Configuring a Profile for a Call Home Policy

                  Before You Begin

                  • Create a Call Home Policy.

                  Procedure
                     Command or ActionPurpose
                    Step 1UCSC# connect policy-mgr  

                    Enters policy manager mode.

                     
                    Step 2UCSC(policy-mgr) # scope domain-group domain-group  

                    Enters domain group root mode and (optionally) enters a sub-domain group under the domain group root. To enter the domain group root mode, type / as the domain-group.

                     
                    Step 3UCSC(policy-mgr) /domain-group # scope callhome  

                    Scopes the default Call Home policy's configuration mode.

                     
                    Step 4UCSC(policy-mgr) /domain-group/callhome # {create | scope} profile profile-name  

                    Creates a Call Home policy profile name and enters profile mode, or it scopes into an existing Call Home policy.

                     
                    Step 5UCSC(policy-mgr) /domain-group/callhome/profile* # set alertgroups {ciscotac | diagnostic | environmental | inventory | license lifecycle | linecard | supervisor | syslogport | system | test}|  

                    Sets the profile alert group.

                     
                    Step 6UCSC(policy-mgr) /domain-group/callhome/profile* # add alertgroups {ciscotac | diagnostic | environmental | inventory | license lifecycle | linecard | supervisor | syslogport | system | test}   (Optional)

                    Adds an additional profile alert group:

                    Note   

                    Repeat this step to add additional profile alert groups if required.

                     
                    Step 7UCSC(policy-mgr) /domain-group/callhome/profile* # remove alertgroups {ciscotac | diagnostic | environmental | inventory | license lifecycle | linecard | supervisor | syslogport | system | test}   (Optional)

                    Removes a specific profile alert groups from the buffer:

                    Note   

                    Repeat this step to remove additional profile alert groups if required.

                     
                    Step 8UCSC(policy-mgr) /domain-group/callhome/profile* # clear alertgroups   (Optional)

                    Clears all profile alert groups from the buffer.

                     
                    Step 9UCSC(policy-mgr) /domain-group/callhome/profile* # set format {fulltxt | shorttxt | xml  

                    Sets the format.

                     
                    Step 10UCSC(policy-mgr) /domain-group/callhome/profile* # set level {critical | debug | disaster | fatal | major minor | normal | notification | warning}  

                    Sets the level.

                     
                    Step 11UCSC(policy-mgr) /domain-group/callhome/profile* # set maxsize maximum-size  

                    Sets the maximum size in megabytes (0-5000000).

                     
                    Step 12UCSC(policy-mgr) /domain-group/callhome/profile* # create | delete | scope destination destination-name | destination-email  

                    Creates, deletes, or scopes the profile destination name or email address.

                     
                    Step 13UCSC(policy-mgr) /domain-group/callhome/profile/destination* # commit-buffer  

                    Commits the transaction to the system configuration.

                     

                    The following example shows how to configure a policy profile: 

                    UCSC # connect policy-mgr
UCSC(policy-mgr)# scope domain-group domaingroup01
UCSC(policy-mgr) /domain-group # scope callhome
UCSC(policy-mgr) /domain-group/callhome # scope profile chprofile01
UCSC(policy-mgr) /domain-group/callhome/profile # set alertgroups diagnostic
UCSC(policy-mgr) /domain-group/callhome/profile* # add alertgroups lifecycle
UCSC(policy-mgr) /domain-group/callhome/profile* # set level normal
UCSC(policy-mgr) /domain-group/callhome/profile* # set maxsize 5000000
UCSC(policy-mgr) /domain-group/callhome/profile* # create destination destination@cisco.com
UCSC(policy-mgr) /domain-group/callhome/profile/destination* # commit-buffer
UCSC(policy-mgr) /domain-group/callhome/profile/destination #

                    Deleting a Profile for a Call Home Policy

                    Procedure
                       Command or ActionPurpose
                      Step 1UCSC# connect policy-mgr  

                      Enters policy manager mode.

                       
                      Step 2UCSC(policy-mgr) # scope domain-group domain-group  

                      Enters domain group root mode and (optionally) enters a sub-domain group under the domain group root. To enter the domain group root mode, type / as the domain-group.

                       
                      Step 3UCSC(policy-mgr) /domain-group # scope callhome  

                      Scopes the default Call Home policy's configuration mode.

                       
                      Step 4UCSC(policy-mgr) /domain-group/callhome # delete profile profile-name  

                      Deletes a Call Home policy's profile.

                       
                      Step 5UCSC(policy-mgr) /domain-group/callhome* # commit-buffer  

                      Commits the transaction to the system configuration.

                       

                      The following example shows how to delete the policy profile chprofile01: 

                      UCSC # connect policy-mgr
UCSC(policy-mgr)# scope domain-group domaingroup01
UCSC(policy-mgr) /domain-group # scope callhome
UCSC(policy-mgr) /domain-group/callhome # delete profile chprofile01
UCSC(policy-mgr) /domain-group/callhome* # commit-buffer
UCSC(policy-mgr) /domain-group/callhome #

                      Configuring a Policy for a Call Home Policy

                      Before configuring a policy for a call home policy under a domain group, this policy must first be created. Policies for call home policies under the Domain Groups root that were already created by the system are ready to configure.

                      Before You Begin

                      Create a Call Home Policy.

                      Procedure
                         Command or ActionPurpose
                        Step 1UCSC# connect policy-mgr  

                        Enters policy manager mode.

                         
                        Step 2UCSC(policy-mgr) # scope domain-group domain-group  

                        Enters domain group root mode and (optionally) enters a sub-domain group under the domain group root. To enter the domain group root mode, type / as the domain-group.

                         
                        Step 3UCSC(policy-mgr) /domain-group # scope callhome  

                        Scopes the default Call Home policy's configuration mode.

                         
                        Step 4UCSC(policy-mgr) /domain-group/callhome # create | scope policy policy-name  

                        Creates a policy for a Call Home policy and enters that policy, or scopes an existing policy for a Call Home policy.

                        Policies for the Call Home policy include:

                        • arp-targets-config-error

                        • association-failed

                        • configuration-failure

                        • connectivity-problem

                        • election-failure

                        • equipment-disabled

                        • equipment-inaccessible

                        • equipment-inoperable

                        • equipment-offline

                        • equipment-problem

                        • fru-problem

                        • identity-unestablishable

                        • inventory-failed

                        • license-graceperiod-expired

                        • limit-reached

                        • link-down

                        • management-services-failure

                        • management-services-unresponsive

                        • mgmtif-down

                        • port-failed

                        • power-problem

                        • thermal-problem

                        • version-incompatible

                        • vif-ids-mismatch

                        • voltage-problem

                         
                        Step 5UCSC(policy-mgr) /domain-group/callhome/policy* # enable | disable  

                        Enables or disables the policy for the Call Home policy.

                         
                        Step 6UCSC(policy-mgr) /domain-group/callhome/policy* # set admin-state {enabled | disabled}  

                        Enables or disables the admin state of the policy for the Call Home policy.

                         
                        Step 7UCSC(policy-mgr) /domain-group/callhome/policy* # exit   (Optional)

                        Moves up one level to create or scope and configure the next policy for the Call Home policy. Repeating the above three steps until all required policies for the Call Home policy are scoped or created and configured.

                         
                        Step 8UCSC(policy-mgr) /domain-group/callhome/profile/destination* # commit-buffer  

                        Commits the transaction to the system configuration.

                         
                        The following example shows how to:

                        • Recursively create policies license-graceperiod-expired

                        • Recursively create policies management-services-failure

                        • Enable these policies for the Call Home policy

                        • Enable the admin-state for each

                        • Commit the transaction 

                        UCSC # connect policy-mgr
UCSC(policy-mgr)# scope domain-group domaingroup01
UCSC(policy-mgr) /domain-group # scope callhome
UCSC(policy-mgr) /domain-group/callhome # create policy license-graceperiod-expired
UCSC(policy-mgr) /domain-group/callhome/policy* # enable
UCSC(policy-mgr) /domain-group/callhome/policy* # set admin-state enable
UCSC(policy-mgr) /domain-group/callhome/policy* # exit
UCSC(policy-mgr) /domain-group/callhome # create policy management-services-failure
UCSC(policy-mgr) /domain-group/callhome/policy* # enable
UCSC(policy-mgr) /domain-group/callhome/policy* # set admin-state enable
UCSC(policy-mgr) /domain-group/callhome/policy* # commit-buffer
UCSC(policy-mgr) /domain-group/callhome/policy #

                        Deleting a Policy for a Call Home Policy

                        Procedure
                           Command or ActionPurpose
                          Step 1UCSC# connect policy-mgr  

                          Enters policy manager mode.

                           
                          Step 2UCSC(policy-mgr) # scope domain-group domain-group  

                          Enters domain group root mode and (optionally) enters a sub-domain group under the domain group root. To enter the domain group root mode, type / as the domain-group.

                           
                          Step 3UCSC(policy-mgr) /domain-group # scope callhome  

                          Scopes the default Call Home policy's configuration mode.

                           
                          Step 4UCSC(policy-mgr) /domain-group/callhome # delete policy policy-name  

                          Deletes a policy for a Call Home policy.

                           
                          Step 5UCSC(policy-mgr) /domain-group/callhome* # commit-buffer  

                          Commits the transaction to the system configuration.

                           

                          The following example shows how to delete the policy chpolicy01 from within the Call Home policy: 

                          UCSC # connect policy-mgr
UCSC(policy-mgr)# scope domain-group domaingroup01
UCSC(policy-mgr) /domain-group # scope callhome
UCSC(policy-mgr) /domain-group/callhome # delete policy chpolicy01
UCSC(policy-mgr) /domain-group/callhome* # commit-buffer
UCSC(policy-mgr) /domain-group/callhome #