Unity Connection uses SMTP proxy addresses to
map the recipients of an incoming SMTP message sent from an IMAP client to the
appropriate Unity Connection user or VPIM contact. If users use IMAP clients to
send, reply to, or forward messages to VPIM contacts you should configure each
VPIM contact with an SMTP address.
![](https://www.cisco.com/content/dam/en/us/td/i/templates/note.gif)
Note
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Unity Connection handles SMTP messages sent to
the contacts that are not associated with a VPIM location according to the
option selected for the System Settings > General Configuration > When a
Recipient Cannot Be Found setting.
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For example, when Robin Smith, whose email
client is configured to access Unity Connection with the email address
robin.smith@example.com, records a voice message in ViewMail for Outlook and
sends it to chris.jones@example.com, Unity Connection searches the list of SMTP
proxy addresses for robin.smith@example.com and chris.jones@example.com. If
these addresses are defined as SMTP proxy addresses for the Unity Connection
users Robin Smith and Chris Jones respectively, Unity Connection delivers the
message as a voice message from Robin Smith to Chris Jones.