About User Management
In earlier versions of Unified CCX, many user parameters like user ID, password, and pin were configured from the Unified CM Administrator. Some Unified CCX-related user parameters were configured through the Unified CCX Administration.
In Unified CCX, all Unified CCX user roles (capabilities) are consolidated into one User Configuration area.
Note |
Any changes made to the user privileges for the Unified CCX user roles after the backup operation is performed are not restored. |
The Unified CM user details are stored in the Unified CM database.