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Release Notes for Cisco Unified Contact Center Enterprise Solution, Release 11.6(2)

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

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Updated:: March 18, 2019

Chapter: Introduction to Cisco Unified CustomerCenter Enterprise Release 11.6(2)

Introduction to Cisco Unified CustomerCenter Enterprise Release 11.6(2)
Release Notes for Contact Center Solutions

Introduction to Cisco Unified CustomerCenter Enterprise Release 11.6(2)

Release Notes for Contact Center Solutions

This release notes includes release specific updates for 11.6(2).

See the release note compilations for other solutions at the following links at:

Release Notes for Cisco Packaged Contact Center Enterprise Solution at https://www.cisco.com/c/en/us/support/customer-collaboration/packaged-contact-center-enterprise/products-release-notes-list.html
Release Notes for Cisco Hosted Collaboration Solution for Contact Center at https://www.cisco.com/c/en/us/support/unified-communications/hosted-collaboration-solution-contact-center/products-release-notes-list.html

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