Port Utilization Guide for Cisco Unified Contact Center Solutions, Release 12.0(1)

Port Utilization Table Columns

The columns in the port utilization tables in this document describe the following:

Listener (Process or Application Protocol): A value representing the server or application and where applicable, the open or proprietary application protocol.
Listener Protocol and Port: An identifier for the TCP or UDP port that the server or application is listening on, along with the IP address for incoming connection requests when acting as a server.
Remote Device (Process or Application Protocol): The remote application or device making a connection to the server or service specified by the protocol; or listening on the remote protocol and port.
Remote Protocol and Port: The identifier for the TCP or UDP port that the remote service or application is listening on, along with the IP address for incoming connection requests when acting as the server.
Traffic Direction: The direction that traffic flows through the port: Inbound, Bidirectional, Outbound.

Note

The operating system dynamically assigns the source port that the local application or service uses to connect to the destination port of a remote device. In most cases, this port is assigned randomly above TCP/UDP 1024.
For security reasons, keep open only the ports mentioned in this guide and those required by your application. Keep the rest of the ports blocked.

Unified Intelligence Center Port Utilization

Table 1. Web Requests to Cisco Unified Intelligence Center and Operation Administration Maintenance and Provisioning (OAMP)
Listener (Process or Application Protocol)	Listener Protocol and Port	Remote Device (Process or Application Protocol)	Remote Protocol and Port	Notes
Unified Intelligence Center	TCP 8081	Browser		HTTP - Unified Intelligence Center
	TCP 8444	Browser		HTTPS - Unified Intelligence Center
	OAMP	TCP 8080	Browser		HTTP - OAMP
TCP 8443	OAMP	Browser		HTTPS - OAMP

Table 2. Cisco Unified Intelligence Center and Live Data
Listener (Process or Application Protocol)	Listener Protocol and Port	Remote Device (Process or Application Protocol)	Notes
Storm DRPC service	TCP 3772		Live Data DRPC port
Storm DRPC service	TCP 3773		Live Data DRPC invocation port
CCE Live Data Cassandra Service	TCP 12000		Live Data Cassandra TCP port for commands and data
CCE Live Data Cassandra Service	TCP 12001		Live Data Cassandra SSL port for encrypted communication. (Unused unless enabled in encryption_options.)
CCE Live Data Zookeeper Service	TCP 2181		Live Data Reporting
CCE Live Data ActiveMQ Service	TCP 12002		ActiveMQ JMX connector port
CCE Live Data ActiveMQ Service	TCP 12003		ActiveMQ JMX rmi port
CCE Live Data Web Service	TCP 12004 - 12005	Browser	Live Data Reporting
CCE Live Data Active MQ Service	TCP 61616		Live Data ActiveMQ Openwire transport Connector port
CCE Live Data Active MQ Service	TCP 61612		Live Data ActiveMQ Stomp transport connector port
CCE Live Data Socket.IO Service	TCP 12007 - 12008	Browser	Live Data Socket.IO listening port

Table 3. Intracluster Ports Between Cisco Unified Intelligence Center
Listener (Process or Application Protocol)	Listener Protocol and Port	Remote Device (Process or Application Protocol)	Remote Protocol and Port	Traffic Direction	Notes
CUIC Reporting Process	UDP 54327 (Multicast)	Unified Intelligence Center node			Hazelcast Discovery
CUIC Reporting Process	TCP 57011	Unified Intelligence Center Node			Hazelcast

Cisco Unified Intelligence Center, which runs on the Cisco VOS operating system uses the following ports: TCP 5001, TCP 5002, and TCP 5003 for SOAP monitoring. For more information on these ports, see Port Utilization for System Services section.

For more information on other port usages, see: https://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-maintenance-guides-list.html