Configuration Rules
Common Rules for All Machines
These rules show the potential configuration errors and warnings for all machines.
Rule | Description |
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CAN_RESOLVE_ADDRESS_TO_FQDN |
Machine address must be resolvable to a fully qualified domain name (FQDN). |
Unified CCE AW, Unified Intelligence Center, CUIC-LD-IdS, and Finesse Machines
These rules show the potential configuration errors and warnings for Unified CCE AW, Unified Intelligence Center, CUIC-LD-IdS, and Finesse machines.
Rule | Description |
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SSO_COMPONENT_STATUS_MATCHES_GLOBAL |
The global SSO status must be the same as component SSO status. |
SSO_VALID_IDS_REFERENCE |
If single sign-on is enabled, this machine must be associated with a valid Cisco Identity Service. |
Rule | Description |
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TASK_ROUTING_APP_PATHS_EXIST |
Each Peripheral Gateway with a Communications Manager PIM must have an associated Task Routing Application Path. |
Customer Collaboration Platform Machines
These rules show the potential configuration errors and warnings for Customer Collaboration Platform machines.
Rule | Description |
---|---|
SOCIAL_MINER_MR_ENABLED |
Multichannel routing must be enabled on Customer Collaboration Platform. |