-1 PERERR_UNKNOWN
|
Unknown Peripheral Error.
|
The Peripheral error specified does not exist.
|
10001 PERERR_TELDRIVE_ LOCKTPSERVICES
|
A logic error occurred prior to Locking TP
Services.
|
The TP Services cannot be locked by the thread
because they are already locked. This is a serious logic condition and should
be reported/resolved.
|
10002 PERERR_TELDRIVE_ LOCKINSTANCE
|
A logic error occurred prior to Locking the
Client Instance.
|
The Client Instance cannot be locked by the
thread because it is already locked. This is a serious logic condition and
should be reported/resolved.
|
10003 PERERR_TELDRIVE_ LOCKTELDRIVELAYER
|
A logic error occurred prior to Locking the
Telephony Driver Layer.
|
The Telephony Driver Layer cannot be locked by
the thread because it is already locked. This is a serious logic condition and
should be reported/resolved.
|
10004 PERERR_TELDRIVE_ NOINSTRUMENTFOR
EXTENSION
|
The extension number specified is not
associated with any known instrument.
|
An instrument with the number specified cannot
be found for any instrument. Perhaps an invalid extension was specified.
|
10101 PERERR_TELDRIVE_ AGENTALREADYLOGGEDOUT
|
The agent is already LOGGED out.
|
An attempt was made to log out an agent that
is already logged out. This attempt failed.
|
10102 PERERR_TELDRIVE_ AGENTALREADYSIGNEDON
|
The agent is already LOGGED ON.
|
An attempt was made to log in an agent that is
already logged in. This attempt failed.
|
10103 PERERR_TELDRIVE_ AGENTAVAILORWORK
|
The requested function cannot be performed
since the agent is AVAILABLE or in a CALL WORK State.
|
This can occur when an agent tries to make a
call from an AVAILABLE, or WORK state.
|
10104 PERERR_TELDRIVE_ AGENTCANTGOUNVAILABLE
|
The Agent cannot go UNAVAILABLE due to
possible calls.
|
When this error occurs, the ROUTER did not
approve the agent going unavailable. Typically retrying this makes it succeed.
|
10105 PERERR_TELDRIVE_ AGENTNOTINATEAM
|
Agent is not a TEAM member– cannot make
supervisor call.
|
The agent is trying to make a supervisor
assist call but is not a member of a team.
|
10106 PERERR_TELDRIVE_ AGENTRESERVED
|
Agent is RESERVED – cannot make call.
|
This error occurs when the agent is trying to
make a call or consult call but is currently RESERVED for an incoming call.
|
10107 PERERR_TELDRIVE_ AGENTTEAMNOTFOUND
|
Internal Logic Error – Agent Team not found.
|
The agent team specified in the agent object
cannot be found. This indicates an internal error that should be reported and
resolved.
|
10108 PERERR_TELDRIVE_ BADSTATETRANSITION
|
The state transition is invalid from the
current state.
|
The routine
ValidateAgentPrevalentStateTransition determined that the desired transition
was illegal from the current state.
|
10109 PERERR_TELDRIVE_ CALLTYPENOTVALIDFOR
DIALPLAN
|
The agent is attempting to make a call that is
not valid for their defined call plan.
|
The call type that the call was classified
into is not allowed for the dialed Number Plan used.
|
10111 PERERR_TELDRIVE_ CANTGOREADYFROM
CURRENTSTATE
|
Cannot transition to READY from current state.
|
Based upon transition rules, the agent cannot
go READY. Examples: You cannot go READY from TALKING.
|
10112 PERERR_TELDRIVE_ CANTLOGOUTFROM
CURRENTSTATE
|
The agent cannot log out from the current
state.
|
The agent must be NOT READY in order to log
out.
|
13042 PERERR_GW_E_ THREADCLEARCALL_
DROP_EXCEPTION
|
JTAPI Gateway – Error on CLEAR CALL operation
– Exception.
|
The routine run in object ThreadClearCall got
an exception (not of type CiscoJTapiException) on a call to "drop".
|
13044 PERERR_GW_E_ THREADCLEARCONNECTION_
UNKNOWN_CONNECTION
|
JTAPI Gateway – Error on CLEARCONNECTION
operation – Unknown connection ID.
|
|
13045 PERERR_GW_E_ THREADCONFERENCECALL_
ACTIVE_CONN_NOT_TALKING
|
JTAPI Gateway – Error on CONFERENCE operation
– ACTIVE connection not in proper state.
|
The connection specified in the active
connection is not in the TALKING state.
|
13046 PERERR_GW_E_ THREADCONFERENCECALL_
BAD_ACTIVE_CONNECTION
|
JTAPI Gateway – Error on CONFERENCE operation
– ACTIVE connection not found.
|
|
13047 PERERR_GW_E_THREAD CONFERENCECALL_
BAD_HELD_CONNECTION
|
JTAPI Gateway – Error on CONFERENCE operation
– HELD connection not found.
|
|
13048 PERERR_GW_E_THREAD CONFERENCECALL_
CREATECALL_NULL_CALL
|
JTAPI Gateway – Error on CONFERENCE operation.
|
The routine run in object ThreadConferenceCall
got a null call returned from "createcall".
|
13049 PERERR_GW_E_THREAD CONFERENCECALL_
EXCEPTION_ADDPARTY
|
JTAPI Gateway – Error on CONFERENCE operation.
|
The routine run in object ThreadConferenceCall
got an exception (not of type CiscoJTapiException) on a call to "addparty".
|
13050 PERERR_GW_E_THREAD CONFERENCECALL_
EXCEPTION_ CONFERENCE_NEW
|
JTAPI Gateway – Error on CONFERENCE operation.
|
The routine run in object ThreadConferenceCall
got an exception (not of type CiscoJTapiException) on a call to "conference"
for the NEW call.
|
13051 PERERR_GW_E_ THREADCONFERENCECALL_
EXCEPTION_CONFERENCE_HELD
|
JTAPI Gateway – Error on CONFERENCE operation.
|
The routine run in object ThreadConferenceCall
got an exception (not of type CiscoJTapiException) on a call to "conference"
for the HELD call.
|
13052 PERERR_GW_E_ THREADCONFERENCECALL_
EXCEPTION_CONSULT
|
JTAPI Gateway – Error on CONFERENCE operation.
|
The routine run in object ThreadConferenceCall
got an exception (not of type CiscoJTapiException) on a call to "consult".
|
13053 PERERR_GW_E_ THREADCONFERENCECALL_
EXCEPTION_CREATECALL
|
JTAPI Gateway – Error on CONFERENCE operation.
|
The routine run in object ThreadConferenceCall
got an exception (not of type CiscoJTapiException) on a call to "consult".
|
13054 PERERR_GW_E_ THREADCONFERENCE
CALL_EXCEPTION_ SETCONFERENCEENABLE
|
JTAPI Gateway – Error on CONFERENCE operation.
|
The routine run in object ThreadConferenceCall
got an exception (not of type CiscoJTapiException) on a call to
"setconferenceenable".
|
13055 PERERR_GW_E_ THREADCONFERENCE
CALL_EXCEPTION_ SETTRANSFERCONTROLLER
|
JTAPI Gateway – Error on CONFERENCE operation.
|
The routine run in object ThreadConferenceCall
got an exception (not of type CiscoJTapiException) on a call to
"settransfercontroller".
|
13056 PERERR_GW_E_THREAD CONFERENCECALL_
HELD_CONN_NOT_HELD
|
JTAPI Gateway – Error on CONFERENCE operation
– HELD connection not HELD
|
The connection passed for the held connection
is not in the HELD state.
|
13057 PERERR_GW_E_THREAD CONFERENCECALL_
NULL_DIALED_NUMBER
|
JTAPI Gateway – Error on CONFERENCE operation
– Invalid Dialed Number.
|
A NULL dialed number was specified for the
consultation number.
|
13058 PERERR_GW_E_THREAD CONSULTATIONCALL_
CREATECALL_NULL_CALL
|
JTAPI Gateway – Operation error on CONSULT
operation.
|
The routine run in object
ThreadConsultationCall got a null call returned from "createCall".
|
13059 PERERR_GW_E_THREAD CONSULTATIONCALL_
EXCEPTION_CONSULT
|
JTAPI Gateway – Error on CONSULT operation.
|
The routine run in object
ThreadConsultationCall got an exception on a call to "settransfercontroller".
|
13060 PERERR_GW_E_THREAD CONSULTATIONCALL_
EXCEPTION_CREATECALL
|
JTAPI Gateway – Error on CONSULT operation.
|
The routine run in object
ThreadConsultationCall got an exception on a call to "createCall".
|
13061 PERERR_GW_E_THREAD CONSULTATIONCALL_
EXCEPTION_SET CONFERENCEENABLE
|
JTAPI Gateway – Error on CONSULT operation.
|
The routine run in object
ThreadConsultationCall got an exception on a call to "setConferenceEnable".
|
13062 PERERR_GW_E_THREAD CONSULTATIONCALL_
INVALID_CONSULT_TYPE
|
JTAPI Gateway – Error on CONSULT operation –
Invalid Consult type.
|
The type specified is not TRANSFER or
CONFERENCE.
|
13063 PERERR_GW_E_THREAD CONSULTATIONCALL_
NO_ACTIVE_CONNECTION
|
JTAPI Gateway – Error on CONSULT operation –
No Active Connection.
|
The ACTIVE connection specified in the request
does not exist.
|
13064 PERERR_GW_E_THREAD ESCAPESERVICE_
CREATECALL_NULL_CALL1
|
JTAPI Gateway – Error on SUPERVISOR (escape)
operation.
|
Got a NULL call returned from "createCall"
(method "CreateNewCall" in class ThreadEscapeService).
|
13065 PERERR_GW_E_THREAD ESCAPESERVICE_
CREATECALL_NULL_CALL2
|
JTAPI Gateway – Error on SUPERVISOR (escape)
operation.
|
Got a NULL call returned from "createCall"
(method "CreateConsultCall" in class ThreadEscapeService).
|
13066 PERERR_GW_E_THREAD ESCAPESERVICE_
CREATECALL_NULL_CALL3
|
JTAPI Gateway – Error on SUPERVISOR (escape)
operation.
|
Got a NULL call returned from "createCall"
(method "CreateBlindConferenceCall" in class ThreadEscapeService).
|
13067 PERERR_GW_E_THREAD ESCAPESERVICE_
EXCEPTION_CONFERENCE
|
JTAPI Gateway – Error on SUPERVISOR (escape)
operation.
|
Got an exception on a call to "conference"
(method "CreateBlindConferenceCall" in class ThreadEscapeService).
|
13068 PERERR_GW_E_THREAD ESCAPESERVICE_
EXCEPTION_CONNECT
|
JTAPI Gateway – Error on SUPERVISOR (escape)
operation.
|
Got an exception on a call to "connect"
(method "CreateNewCall" in class ThreadEscapeService).
|
13069 PERERR_GW_E_THREAD ESCAPESERVICE_
EXCEPTION_CONSULT1
|
JTAPI Gateway – Error on SUPERVISOR (escape)
operation.
|
Got an exception on a call to "consult"
(method "CreateConsultCall" in class ThreadEscapeService).
|
13070 PERERR_GW_E_THREAD ESCAPESERVICE_
EXCEPTION_CONSULT2
|
JTAPI Gateway – Error on SUPERVISOR (escape)
operation.
|
Got an exception on a call to "consult"
(method "CreateBlindConferenceCall" in class ThreadEscapeService).
|
13071 PERERR_GW_E_THREAD ESCAPESERVICE_
EXCEPTION_CREATECALL1
|
JTAPI Gateway – Error on SUPERVISOR (escape)
operation.
|
Got an exception on a call to "createCall"
(method "CreateNewCall" in class ThreadEscapeService).
|
13072 PERERR_GW_E_THREAD ESCAPESERVICE_
EXCEPTION_CREATECALL2
|
JTAPI Gateway – Error on SUPERVISOR (escape)
operation.
|
Got an exception on a call to "createCall"
(method "CreateConsultCall" in class ThreadEscapeService).
|
13073 PERERR_GW_E_THREAD ESCAPESERVICE_
EXCEPTION_CREATECALL3
|
JTAPI Gateway – Error on SUPERVISOR (escape)
operation.
|
Got an exception on a call to "createCall"
(method "CreateBlindConferenceCall" in class ThreadEscapeService).
|
13074 PERERR_GW_E_THREAD ESCAPESERVICE_
EXCEPTION_GETADDRESS
|
JTAPI Gateway – Error on SUPERVISOR (escape)
operation.
|
Got an exception on a call to "getAddress"
(method "CreateNewCall" in class ThreadEscapeService).
|
13075 PERERR_GW_E_THREAD ESCAPESERVICE_
EXCEPTION_GETTERMINALS
|
JTAPI Gateway – Error on SUPERVISOR (escape)
operation.
|
Got an exception on a call to "getTerminals"
(method "CreateNewCall" in class ThreadEscapeService).
|
13076 PERERR_GW_E_THREAD ESCAPESERVICE_
EXCEPTION_SETCONFERENCEENABLE1
|
JTAPI Gateway – Error on SUPERVISOR (escape)
operation
|
Got an exception on a call to
"setConferenceEnable" (method "CreateConsultCall" in class ThreadEscapeService).
|
13077 PERERR_GW_E_THREAD ESCAPESERVICE_
EXCEPTION_SETCONFERENCEENABLE2
|
JTAPI Gateway – Error on SUPERVISOR (escape)
operation
|
Got an exception on a call to
"setConferenceEnable" (method "CreateBlindConference" in class
ThreadEscapeService).
|
13078 PERERR_GW_E_THREAD ESCAPESERVICE_
INVALID_EMERGENCY_ ALERT_TYPE
|
JTAPI Gateway – Error on SUPERVISOR (escape)
operation – Invalid Alert Type.
|
The Alert type specified was not CONSULT or
BLIND_CONFERENCE.
|
13079 PERERR_GW_E_THREAD ESCAPESERVICE_
INVALID_SUPERVISOR_ ASSIST_TYPE
|
JTAPI Gateway – Error on SUPERVISOR (escape)
operation – Invalid Alert Type.
|
The Alert type specified was not CONSULT or
BLIND_CONFERENCE.
|
13080 PERERR_GW_E_THREAD ESCAPESERVICE_
NO_TERMINAL_LIST
|
JTAPI Gateway – Error on SUPERVISOR (escape)
operation.
|
Got a NULL terminal list from "getTerminals"
(method "CreateNewCall" in class ThreadEscapeService).
|
13081 PERERR_GW_E_THREAD HOLDCALL_
CALL_NOT_CONTROLLED
|
JTAPI Gateway – Error on HOLD operation –
Uncontrolled Call.
|
The call specified is not a controlled call.
|
13082 PERERR_GW_E_THREAD HOLDCALL_
EXCEPTION_HOLD
|
JTAPI Gateway – Error on HOLD operation –
Exception.
|
Got an exception on a call to "hold" (method
"run" in class ThreadHoldCall).
|
13083 PERERR_GW_E_THREAD MAKECALL_
CREATECALL_NULL_CALL
|
JTAPI Gateway – Error on MAKE CALL operation –
Can't create call.
|
Got a NULL call returned from "createCall"
(method "run" in class ThreadMakeCall).
|
13084 PERERR_GW_E_THREAD MAKECALL_
CREATE_CALL_FAILURE
|
JTAPI Gateway – Error on MAKE CALL operation –
Can't create call.
|
Got an exception on a call to "createCall"
(method "run" in class ThreadMakeCall).
|
13085 PERERR_GW_E_THREAD MAKECALL_
GENERIC_CM_ERROR
|
JTAPI Gateway – Error on MAKE CALL operation –
Exception.
|
Got an exception on a call to "connect"
(method "run" in class ThreadMakeCall).
|
13086 PERERR_GW_E_THREAD MAKECALL_
NULL_TERMINAL_LIST
|
JTAPI Gateway – Error on MAKE CALL operation.
|
Got a NULL terminal list returned from
"getTerminals" (method "run" in class ThreadMakeCall).
|
13087 PERERR_GW_E_THREAD MAKECALL_
PROVIDER_GETADDRESS
|
JTAPI Gateway – Error on MAKE CALL operation.
|
Got an exception on a call to "getAddress"
(method "run" in class ThreadMakeCall).
|
13088 PERERR_GW_E_THREAD MAKECALL_
PROVIDER_GETTERMINAL
|
JTAPI Gateway – Error on MAKE CALL operation.
|
Got an exception on a call to "getTerminals"
(method "run" in class ThreadMakeCall).
|
13089 PERERR_GW_E_THREAD REDIRECTCALL_
EXCEPTION_REDIRECT
|
JTAPI Gateway – Error on REDIRECT operation –
Exception.
|
Got an exception on a call to "redirect"
(method "run" in class ThreadRedirectCall).
|
13090 PERERR_GW_E_THREAD RETRIEVECALL_
CALL_NOT_CONTROLLED
|
JTAPI Gateway – Error on RETRIEVE operation –
Uncontrolled Call.
|
The call specified is not a controlled call.
|
13091 PERERR_GW_E_THREAD RETRIEVECALL_
EXCEPTION_UNHOLD
|
JTAPI Gateway – Error on RETRIEVE operation –
Exception.
|
Got an exception on a call to "unhold" (method
"run" in class ThreadRetrieveCall).
|
13092 PERERR_GW_E_THREAD SENDDTMF_EXCEPTION_
GENERATEDTMF
|
JTAPI Gateway – Error on SEND DTMF operation –
Exception.
|
Got an exception on a call to "generateDTMF"
(method "run" in class ThreadSendDTMF).
|
13093 PERERR_GW_E_THREAD SENDDTMF_
INVALID_CONNECTION
|
JTAPI Gateway – Error on SEND DTMF operation –
Invalid Connection ID.
|
The method "run" in class ThreadSendDTMF got a
null connection from a call to "findTerminalConnection".
|
13094 PERERR_GW_E_THREAD SENDDTMF_
NOT_MEDIATERMINAL CONNECTION
|
JTAPI Gateway – Error on SEND DTMF operation –
No Media.
|
|
13095 PERERR_GW_E_THREAD SUPERVISECALL_ACTIVE_
CONN_NOT_TALKING
|
JTAPI Gateway – Error on SUPERVISE operation –
ACTIVE connection not in proper state.
|
The connection specified in the active
connection is not in the TALKING state.
|
13096 PERERR_GW_E_THREAD SUPERVISECALL_
ALREADY_BARGED_IN
|
JTAPI Gateway – Error on SUPERVISE operation –
Cannot Barge in, already barged into.
|
The call specified on the barge in request has
already been barged into.
|
13097 PERERR_GW_E_THREAD SUPERVISECALL_
CREATECALL_NULL_CALL
|
JTAPI Gateway – Error on SUPERVISE operation –
Can't create call.
|
The routine run in object ThreadSuperviseCall
got a null call returned from "createcall".
|
13098 PERERR_GW_E_THREAD SUPERVISECALL_
EXCEPTION_ANSWER1
|
JTAPI Gateway – Error on SUPERVISE operation –
Exception.
|
Got an exception on a call to "answer" (method
"DirectSupervisorBargeIn" in class ThreadSuperviseCall).
|
13099 PERERR_GW_E_THREAD SUPERVISECALL_
EXCEPTION_ANSWER2
|
JTAPI Gateway – Error on SUPERVISE operation –
Exception.
|
Got an exception on a call to "answer" (method
"BargeInBlindConferenceCall" in class ThreadSuperviseCall).
|
13100 PERERR_GW_E_THREAD SUPERVISECALL_
EXCEPTION_CONFERENCE1
|
JTAPI Gateway – Error on SUPERVISE operation –
Exception.
|
Got an exception on a call to "conference"
(method "SupervisorBargeInCall" in class ThreadSuperviseCall).
|
13101 PERERR_GW_E_THREAD SUPERVISECALL_
EXCEPTION_CONFERENCE2
|
JTAPI Gateway – Error on SUPERVISE operation –
Exception.
|
Got an exception on a call to "conference"
(method "DirectSupervisorBargeIn" in class ThreadSuperviseCall).
|
13102 PERERR_GW_E_THREAD SUPERVISECALL_
EXCEPTION_CONSULT
|
JTAPI Gateway – Error on SUPERVISE operation –
Exception.
|
Got an exception on a call to "conference"
(method "DirectSupervisorBargeIn" in class ThreadSuperviseCall).
|
13103 PERERR_GW_E_THREAD SUPERVISECALL_
EXCEPTION_CREATECALL
|
JTAPI Gateway – Error on SUPERVISE operation –
Exception.
|
Got an exception on a call to "createCall"
(method "DirectSupervisorBargeIn" in class ThreadSuperviseCall).
|
13104 PERERR_GW_E_THREAD SUPERVISECALL_
EXCEPTION_DISCONNECT1
|
JTAPI Gateway – Error on SUPERVISE operation –
Exception.
|
Got an exception on a call to "disconnect"
(method "DropSupervisorCall" in class ThreadSuperviseCall).
|
13105 PERERR_GW_E_THREAD SUPERVISECALL_
EXCEPTION_DISCONNECT2
|
JTAPI Gateway – Error on SUPERVISE operation –
Exception.
|
Got an exception on a call to "disconnect"
(method "InterceptCall" in class ThreadSuperviseCall).
|
13106 PERERR_GW_E_THREAD SUPERVISECALL_
EXCEPTION_SET CONFERENCEENABLE
|
JTAPI Gateway – Error on SUPERVISE operation –
Exception.
|
Got an exception on a call to "disconnect"
(method "DirectSupervisorBargeIn" in class ThreadSuperviseCall).
|
13107 PERERR_GW_E_THREAD SUPERVISECALL_
HELD_CONN_NOT_HELD1
|
JTAPI Gateway – Error on SUPERVISE operation –
HELD connection is not HELD.
|
The connection specified for the HELD call is
not in the held state (method "BargInCall" class ThreadSuperviseCall).
|
13108 PERERR_GW_E_THREAD SUPERVISECALL_
HELD_CONN_NOT_HELD2
|
JTAPI Gateway – Error on SUPERVISE operation –
HELD connection is not HELD.
|
The connection specified for the HELD call is
not in the held state (method "DirectSupervisorBargeIn" class
ThreadSuperviseCall).
|
13109 PERERR_GW_E_THREAD SUPERVISECALL_
INVALID_ACTION
|
JTAPI Gateway – Error on SUPERVISE operation –
Invalid action. The action specified was not CLEAR, BARGE_IN or INTERCEPT.
|
|
13110 PERERR_GW_E_THREAD SUPERVISECALL_
INVALID_ACTIVE_ CONNECTION
|
JTAPI Gateway – Error on SUPERVISE operation –
No ACTIVE connection.
|
The connection specified in the active
connection does not exist.
|
13111 PERERR_GW_E_THREAD SUPERVISECALL_
INVALID_AGENT_CALLID1
|
JTAPI Gateway – Error on SUPERVISE operation –
Bad Call ID.
|
The call ID in the agent object is invalid
(method "BargeInCall" class ThreadSuperviseCall).
|
13112 PERERR_GW_E_THREAD SUPERVISECALL_
INVALID_AGENT_CALLID2
|
JTAPI Gateway – Error on SUPERVISE operation –
Bad Call ID.
|
The call ID in the agent object is invalid
(method "DirectSupervisorBargeIn" class ThreadSuperviseCall).
|
13113 PERERR_GW_E_THREAD SUPERVISECALL_
INVALID_AGENT_ CONNECTION1
|
JTAPI Gateway – Error on SUPERVISE operation –
Bad Connection ID.
|
The connection ID in the agent object is
invalid (method "BargeInCall" class ThreadSuperviseCall).
|
13114 PERERR_GW_E_THREAD SUPERVISECALL_
INVALID_AGENT_ CONNECTION2
|
JTAPI Gateway – Error on SUPERVISE operation –
Bad Connection ID.
|
The connection ID in the agent object is
invalid (method "InterceptCall" class ThreadSuperviseCall).
|
13115 PERERR_GW_E_THREAD SUPERVISECALL_
INVALID_HELD_ CONNECTION
|
JTAPI Gateway – Error on SUPERVISE operation –
Invalid HELD connection.
|
The connection ID in the agent object is
invalid (method "BargeInCall" class ThreadSuperviseCall).
|
13116 PERERR_GW_E_THREAD SUPERVISECALL_
INVALID_SUPERVISOR_ CONNECTION1
|
JTAPI Gateway – Error on SUPERVISE operation –
Invalid Supervisor connection.
|
The connection ID in the agent object is
invalid (method "DropSupervisorCall" class ThreadSuperviseCall).
|
13117 PERERR_GW_E_THREAD SUPERVISECALL_
INVALID_SUPERVISOR_ CONNECTION2
|
JTAPI Gateway – Error on SUPERVISE operation –
Invalid Supervisor connection.
|
The connection ID in the agent object is
invalid (method "BargeInCall" class ThreadSuperviseCall).
|
13118 PERERR_GW_E_THREAD SUPERVISECALL_
INVALID_SUPERVISOR_ CONNECTION3
|
JTAPI Gateway – Error on SUPERVISE operation –
Invalid Supervisor connection.
|
The connection ID in the agent object is
invalid (method "DirectSupervisorBargeIn" class ThreadSuperviseCall).
|
13119 PERERR_GW_E_THREAD SUPERVISECALL_
INVALID_SUPERVISOR_ CONNECTION4
|
JTAPI Gateway – Error on SUPERVISE operation –
Invalid Supervisor connection.
|
The connection ID in the agent object is
invalid (method "BargeInBlindTransferCall" class ThreadSuperviseCall).
|
13120 PERERR_GW_E_THREAD SUPERVISECALL_
SUPERVISOR_NOT_TALKING
|
JTAPI Gateway – Error on SUPERVISE operation –
Supervisor Connection not TALKING.
|
The supervisor's connection is not in the
talking state (method "DirectSupervisorBargeIn" class ThreadSuperviseCall).
|
13121 PERERR_GW_E_THREAD TRANSFERCALL_
ACTIVE_CONN_NOT_TALKING
|
JTAPI Gateway – Error on SUPERVISE operation –
Connection not TALKING.
|
The connection is not in the talking state
(method "BargeInCall" class ThreadSuperviseCall).
|
13122 PERERR_GW_E_ THREADTRANSFERCALL_
EXCEPTION_SETTRANSFER CONTROLLER
|
JTAPI Gateway – Error on SUPERVISE operation –
Exception.
|
The method "run" in class ThreadTransferCall got
an exception on a call to "setTransferController".
|
13123 PERERR_GW_E_THREAD TRANSFERCALL_
EXCEPTION_TRANSFER1
|
JTAPI Gateway – Error on SUPERVISE operation –
Exception.
|
The method "run" in class ThreadTransferCall got
an exception on a call to "transfer" with the HELD call specified.
|
13124 PERERR_GW_E_THREAD TRANSFERCALL_
EXCEPTION_TRANSFER2
|
JTAPI Gateway – Error on SUPERVISE operation –
Exception.
|
Got an exception on a call to "transfer" with the ACTIVE call
specified (method "run" in class ThreadTransferCall).
|
13125 PERERR_GW_E_THREAD TRANSFERCALL_
HELD_CONN_NOT_HELD
|
JTAPI Gateway – Error on TRANSFER operation
HELD connection not HELD.
|
The connection passed for the held connection
is not in the HELD state.
|
13126 PERERR_GW_E_THREAD TRANSFERCALL_
INVALID_ACTIVE_ CONNECTION
|
JTAPI Gateway – Error on TRANSFER operation –
No ACTIVE.
|
The connection specified in the active
connection does not exist.
|
13127 PERERR_GW_E_THREAD TRANSFERCALL_
INVALID_HELD_ CONNECTION
|
JTAPI Gateway – Error on TRANSFER operation
Invalid HELD connection.
|
The connection ID in the agent object is
invalid.
|
20000 PERERR_CM_UNSPECIFIED
|
An unspecifiedCall Manager – error occurred on
the operation.
|
|
20001 PERERR_CM_TIMEOUT
|
A time-out CallManager – occurred on the
operation.
|
An operation exceeded the time limit that was
configured/allocated for that operation.
|
20002 PERERR_CM_NO_ACTIVE_ DEVICE_
FOR_THIRDPARTY
|
CallManager – Undescribed Error.
|
|
20003 PERERR_CM_EXISTING_ FIRSTPARTY
|
CallManager – Line was specified that was not
found.
|
|
20004 PERERR_CM_ILLEGAL_ HANDLE
|
CallManager – Handle is unknown to the system.
|
|
20005 PERERR_CM_UNDEFINED_ LINE
|
CallManager – Undescribed Error.
|
|
20006 PERERR_CM_ILLEGAL_ CALLINGPARTY
|
CallManager – Attempt to originate call using
a calling party that is not on the device.
|
|
20007 PERERR_CM_CALL_ ALREADY_EXISTS
|
CallManager – Another call already exists on
the line.
|
|
20008 PERERR_CM_ LINECONTROL_FAILURE
|
CallManager – Line control refuses to let a
new call because of its state (probably bug).
|
|
20009 PERERR_CM_ILLEGAL_ CALLSTATE
|
CallManager – Line is not in a legal state to
invoke the command.
|
|
20010 PERERR_CM_ CALLHANDLE_ NOTINCOMINGCALL –
CallManager
|
Attempt to answer a call that either does not
exist or is not in the correct state.
|
|
20011 PERERR_CM_ TRANSFERFAILED_ DESTINATION_
UNALLOCATED
|
CallManager – Attempt to transfer to a
directory number that is not registered.
|
|
20013 PERERR_CM_ TRANSFERFAILED_
DESTINATION_BUSY
|
CallManager – Attempt to transfer to a busy
destination.
|
|
20014 PERERR_CM_ TRANSFERFAILED
|
CallManager – Transfer failed.
|
Probable cause is one of the call legs was
hung up or disconnected from the far end.
|
20015 PERERR_CM_HOLDFAILED
|
CallManager – Hold was rejected by line
control or call control.
|
|
20017 PERERR_CM_RETRIEVE FAILED
|
CallManager – Retrieve was rejected by line
control or call control.
|
|
20018 PERERR_CM_DB_NO_ MORE_DEVICES
|
CallManager – Error No longer used.
|
|
20020 PERERR_CM_DB_ILLEGAL_ DEVICE_TYPE
|
CallManager – Error No longer used.
|
|
20021 PERERR_CM_DB_ERROR
|
CallManager – Device query contained an
illegal device type.
|
|
20022 PERERR_CM_CANNOT_ TERMINATE_MEDIA_ON_
PHONE
|
CallManager – Media cannot be terminated by an
application when the device has a physical phone (the phone always terminates
the media).
|
|
20025 PERERR_CM_UNKNOWN_ GLOBAL_CALL_HANDLE
|
CallManager – Error no longer used.
|
|
20026 PERERR_CM_DEVICE_ NOT_OPEN
|
CallManager – Command issued on a line that
must be open.
|
|
20027 PERERR_CM_ASSOCIATED_ LINE_NOT_OPEN
|
CallManager – Undescribed Error.
|
|
20028 PERERR_CM_SSAPI_NOT_ REGISTERED
|
CallManager – Redirect command was issued when
the internal supporting interface was not initialized.
|
|
20029 PERERR_CM_REDIRECT_ CALL_DOES_NOT_EXIST
|
CallManager – Attempt to redirect a call that
does not exist or is no longer active.
|
|
20048 PERERR_CM_REDIRECT_ CALLINFO_ERR
|
CallManager – Internal error returned from
call control.
|
|
20049 PERERR_CM_REDIRECT_ ERR
|
CallManager – Internal error returned from
call control.
|
|
20050 PERERR_CM_REDIRECT_ CALL_CALL_TABLE_FULL
|
CallManager – Internal error returned from
call control.
|
|
20051 PERERR_CM_REDIRECT_ CALL_PROTOCOL_ERROR
|
CallManager – Internal error returned from
call control.
|
|
20052 PERERR_CM_REDIRECT_ CALL_UNKNOWN_
DESTINATION
|
CallManager – Attempt to redirect to an
unknown destination.
|
|
20053 PERERR_CM_REDIRECT_ CALL_DIGIT_ANALYSIS_
TIMEOUT
|
CallManager – Internal error returned from
call control
|
|
20054 PERERR_CM_REDIRECT_ CALL_MEDIA_
CONNECTION_FAILED
|
CallManager – Internal error returned from
call control.
|
|
20055 PERERR_CM_REDIRECT_
CALL_PARTY_TABLE_FULL
|
CallManager – Internal error returned from
call control.
|
|
20056 PERERR_CM_REDIRECT_ CALL_ORIGINATOR_
ABANDONED
|
CallManager – Far end hung up on the call
being redirected.
|
|
20057 PERERR_CM_REDIRECT_ CALL_UNKNOWN_PARTY
|
CallManager – Internal error returned from
call control.
|
|
20058 PERERR_CM_REDIRECT_ CALL_INCOMPATIBLE_
STATE
|
CallManager – Internal error returned from
call control.
|
|
20059 PERERR_CM_REDIRECT_
CALL_PENDING_REDIRECT_ TRANSACTION
|
CallManager – Internal error returned from
call control.
|
|
20060 PERERR_CM_REDIRECT_ CALL_UNKNOWN_ERROR
|
CallManager – Internal error returned from
call control.
|
|
20061 PERERR_CM_REDIRECT_ CALL_NORMAL_CLEARING
|
CallManager – Internal error returned from
call control.
|
|
20062 PERERR_CM_REDIRECT_ CALL_UNRECOGNIZED_
MANAGER
|
CallManager – Internal error returned from
call control.
|
|
20063 PERERR_CM_REDIRECT_
CALL_DESTINATION_BUSY
|
CallManager – Redirect destination is busy.
|
|
20064 PERERR_CM_REDIRECT_
CALL_DESTINATION_OUT_ OF_ORDER
|
CallManager – Redirect destination is out of
order.
|
|
20065 PERERR_CM_CANNOT_ OPEN_DEVICE
|
CallManager – Device open failed because the
associated device is shutting down (unregistering).
|
|
20066 PERERR_CM_TRANSFER FAILED_OUTSTANDING_
TRANSFER
|
CallManager – Existing transfer still in
progress.
|
|
20067 PERERR_CM_TRANSFER FAILED_CALLCONTROL_
TIMEOUT
|
CallManager – Expected response from call
control not received during a transfer.
|
|
20068 PERERR_CM_CALLHANDLE_ UNKNOWN_TO_
LINECONTROL
|
CallManager – Attempt to redirect call that
was unknown to line control.
|
|
20069 PERERR_CM_OPERATION_ NOT_AVAILABLE_IN_
CURRENT_STATE
|
CallManager – Undescribed Error.
|
|
20070 PERERR_CM_ CONFERENCE_FULL
|
CallManager – Undescribed Error.
|
|
20071 PERERR_CM_MAX_ NUMBER_OF_CTI_
CONNECTIONS_REACHED
|
CallManager – Undescribed Error.
|
|
20080 PERERR_CM_ INCOMPATIBLE_
PROTOCOL_VERSION
|
CallManager – Undescribed Error.
|
|
20081 PERERR_CM_ UNRECOGNIZABLE_PDU
|
CallManager – QBE protocol error (bug).
|
|
20082 PERERR_CM_ILLEGAL_ MESSAGE_FORMAT
|
CallManager – QBE protocol error (bug).
|
|
20094 PERERR_CM_DIRECTORY_
TEMPORARY_UNAVAILABLE
|
CallManager – Undescribed Error.
|
|
20095 PERERR_CM_DIRECTORY_ LOGIN_NOT_ALLOWED
|
CallManager – Undescribed Error.
|
|
20096 PERERR_CM_DIRECTORY_ LOGIN_FAILED
|
CallManager – Login to the directory server
failed when opening the provider.
|
|
20097 PERERR_CM_PROVIDER_ NOT_OPEN
|
CallManager – Attempt to issue a CTI command
before the provider was open.
|
|
20098 PERERR_CM_PROVIDER_ ALREADY_OPEN
|
CallManager – Attempt to reopen a provider.
|
|
20099 PERERR_CM_NOT_ INITIALIZED
|
CallManager – Attempt to open a provider
before CTI initialization completes.
|
|
20100 PERERR_CM_CLUSTER_ LINK_FAILURE
|
CallManager – Link failed to one of the call
managers in the cluster (network error).
|
|
20101 PERERR_CM_LINE_INFO_ DOES_NOT_EXIST
|
CallManager – Undescribed Error.
|
|
20102 PERERR_CM_DIGIT_ GENERATION_ALREADY_IN_
PROGRESS
|
CallManager – Undescribed Error.
|
|
20103 PERERR_CM_DIGIT_ GENERATION_WRONG_
CALL_HANDLE
|
CallManager – Undescribed Error.
|
|
20104 PERERR_CM_DIGIT_ GENERATION_WRONG_
CALL_STATE
|
CallManager – Undescribed Error.
|
|
20105 PERERR_CM_DIGIT_ GENERATION_CALLSTATE_
CHANGED
|
CallManager – Undescribed Error.
|
|
20112 PERERR_CM_RETRIEVE
FAILED_ACTIVE_CALL_ON_ LINE
|
CallManager – Undescribed Error.
|
|
20113 PERERR_CM_INVALID_LINE_ HANDLE
|
CallManager – Undescribed Error.
|
|
20114 PERERR_CM_LINE_NOT_ PRIMARY
|
CallManager – Undescribed Error.
|
|
20115 PERERR_CM_CFWDALL_ ALREADY_SET
|
CallManager – Undescribed Error.
|
|
20116 PERERR_CM_CFWDALL_ DESTN_INVALID
|
CallManager – Undescribed Error.
|
|
20117 PERERR_CM_CFWDALL_ ALREADY_OFF
|
CallManager – Undescribed Error.
|
|
20119 PERERR_CM_DEVICE_OUT_ OF_SERVICE
|
CallManager – Undescribed Error.
|
|
20120 PERERR_CM_MSGWAITING_ DESTN_INVALID
|
CallManager – Undescribed Error.
|
|
20121 PERERR_CM_DARES_ INVALID_REQ_TYPE
|
CallManager – Undescribed Error.
|
|
20122 PERERR_CM_ CONFERENCE_ FAILED
|
CallManager – Undescribed Error.
|
|
20123 PERERR_CM_ CONFERENCE_INVALID_
PARTICIPANT
|
CallManager – Undescribed Error.
|
|
20124 PERERR_CM_ CONFERENCE_ALREADY_ PRESENT
|
CallManager – Undescribed Error.
|
|
20125 PERERR_CM_ CONFERENCE_INACTIVE
|
CallManager – Undescribed Error.
|
|
20126 PERERR_CM_TRANSFER_ INACTIVE
|
CallManager – Undescribed Error.
|
|
20153 PERERR_CM_COMMAND_ NOT_IMPLEMENTED_ON_
DEVICE
|
CallManager – Device does not support the
command.
|
Undescribed Error.
|
20512 PERERR_CM_PROVIDER_ CLOSED
|
CallManager – Undescribed Error.
|
|
20513 PERERR_CM_PROTOCOL_ TIMEOUT
|
CallManager – Undescribed Error.
|
|
24095 PERERR_CM_GENERAL
|
CallManager – Unknown CallManager Failure on
Operation.
|
An error response was received for a request
issued to the call manager, but no error code could be extracted. This is
always the case in the Encore Release. Please refer to the JTAPI log for more
information.
|