Customer Collaboration Platform Port Utilization
Listener (Process or Application Protocol) |
Listener Protocol and Port |
Remote Device (Process or Application Protocol) |
Remote Port |
Traffic Direction |
Notes |
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HTTP |
Port 80 |
Bidirectional |
Used for unsecure (HTTP) traffic:
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HTTPS |
Port 443 |
Bidirectional |
Used for secure (HTTPS) traffic:
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XMPP (IM) notifications using an external XMPP server |
Port 5222 (configurable) |
Outward, from Customer Collaboration Platform to the configured XMPP Notifications server. |
Customer Collaboration Platform communicates with the configured XMPP Notifications server (that can be in the corporate intranet or on the internet) to send XMPP (IM) notifications. |
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Eventing and chat (BOSH) |
Port 7071 |
Bidirectional |
The unsecure BOSH connection supports eventing and chat communication between the Customer Collaboration Platform user interface and the Customer Collaboration Platform server. |
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Eventing and chat (secure BOSH) |
Port 7443 is used for secure BOSH connections to the XMPP eventing server. |
Bidirectional |
The secure BOSH connection supports eventing and chat communication between the Customer Collaboration Platform user interface and the Customer Collaboration Platform server. |
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Media routing (in CCE deployments) |
Port 38001 (configurable) |
Inward, from the CCE MR PG to the Customer Collaboration Platform server. |
The CCE Media Routing Peripheral Gateway (MR PG) communicates over a socket connection to Customer Collaboration Platform to support the media routing connection. |