Example for Verifying Installation Failure of Cisco Unity Express Virtual Service
You can use the following commands for debugging installation failure:
-
show logg
-
debug virtual-service all
Below is a sample to debug installation failure using show logg command:
Router# show virtual-service list
Virtual Service List:
Name Status Package Name
------------------------------------------------------------------------------
vcue Activated CUE-Virtual-9-0-ISR4K.ova
Router# virtual-service install name cue package bootflash:CUE
Router# $ll name cue package bootflash:CUE-Virtual-9-0-ISR4K.ova
Installing package 'bootflash:/CUE-Virtual-9-0-ISR4K.ova' for virtual-service 'cue'. Once the install has finished, the VM may be activated. Use 'show virtual-service list' for progress.
Router# show virtual-service list
System busy installing virtual-service 'cue'. The request may take several minutes...
Virtual Service List:
Name Status Package Name
------------------------------------------------------------------------------
vcue Activated CUE-Virtual-9-0-ISR4K.ova
cue Installing CUE-Virtual-9-0-ISR4K.ova
...................................
...................................
Router# show virtual-service list
System busy installing virtual-service 'cue'. The request may take several minutes...
Virtual Service List:
Name Status Package Name
------------------------------------------------------------------------------
vcue Activated CUE-Virtual-9-0-ISR4K.ova
cue Installing CUE-Virtual-9-0-ISR4K.ova
Router# show virtual-service list
Virtual Service List:
Name Status Package Name
------------------------------------------------------------------------------
vcue Activated CUE-Virtual-9-0-ISR4K.ova
Router# show logg
Syslog logging: enabled (0 messages dropped, 2 messages rate-limited, 0 flushes, 0 overruns, xml disabled, filtering disabled)
No Active Message Discriminator.
No Inactive Message Discriminator.
Console logging: disabled
Monitor logging: level debugging, 0 messages logged, xml disabled,
filtering disabled
Buffer logging: level debugging, 1727 messages logged, xml disabled,
filtering disabled
Exception Logging: size (4096 bytes)
Count and timestamp logging messages: disabled
Persistent logging: disabled
No active filter modules.
Trap logging: level informational, 1714 message lines logged
Logging Source-Interface: VRF Name:
Log Buffer (999999999 bytes):
Aug 11 09:50:17.489 IST: %VMAN-5-PACKAGE_SIGNING_LEVEL_ON_INSTALL: SIP2: vman: Package 'CUE-Virtual-9-0-ISR4K.ova' for service container 'cue' is 'Cisco signed', signing level cached on original install is 'Cisco signed'
Aug 11 09:50:23.494 IST: %VMAN-3-GENERAL_FAILURE: SIP2: vman: Virtual Service[cue]::Activate::Container preparation::Unable to prepare container::Application limit verify failed; Installation attempt of vm 'ISR-CUE' vendor 'Cisco Systems, Inc.' exceeds maximum limit of 1
Router#
Use the debug virtual-service all command to enable and view more debugging details shown in the show logg command.